Ocean Mazda Roswell

Excellent customer service center I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & one of the service men came to look at my car & asked me to pull back back & in again & immediately noticed my front left tire bolts were loose. Thankfully, I had taken the side roads from Cumming! I Was also in for a routine oil change, I asked for a loaner car that morning & it was new & clean & ready for me while we discussed service. Not sure service person-lost card, young, tall thin build, dark hair. Great job!! More

Great people with friendly faces I found the people at this dealership friendly, helpful and tolerant throughout the process of choosing a car, settling on a price, and the delivery a I found the people at this dealership friendly, helpful and tolerant throughout the process of choosing a car, settling on a price, and the delivery and post-delivery of the car. They did everything they said they would and more. When I wasn't happy with the results of a dealer add-on they had the add-on changed to make me happy and are promising more upgrades when they come in. I can't pick out one particular staff member for praise because all were equally well trained, knowledgeable and friendly. More

Oil change Professional and communicative service rep and I was treated like a valuable customer. That is very much appreciated. Looks like service area is being Professional and communicative service rep and I was treated like a valuable customer. That is very much appreciated. Looks like service area is being renovated/improved. Will be interested to see outcome. More

Good quick service / oil-filter and tyre rotation Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue work while the car was serviced. Only thing missed was the free car wash. I thought they did this on every service visit but I did not get one yesterday. Did not follow up on it as I had already paid and did not with to wait again for that. More

Ruby the CX-5 GT From the moment I pulled into the lot the staff at Roswell exhibited professionalism, from my salesman Philip, to Louis the Finance Manager! Though th From the moment I pulled into the lot the staff at Roswell exhibited professionalism, from my salesman Philip, to Louis the Finance Manager! Though they are dealing with a total remodel build out, they could not have been more friendly and welcoming. More

Great customer service! Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for t Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for the time being(a super nice Mazda 3 2018). They ended up putting a new dash on my car!! It looks amazing now! Can’t thank you guys enough!! #zoomZoom. More

Complete & prompt service w/ a great positive attitude! All members of the service department were very courteous & helpful. Service was provided on-time & as expected, and I will certainly return for futur All members of the service department were very courteous & helpful. Service was provided on-time & as expected, and I will certainly return for future service or repairs. More

A Wonderful Experience I came into the dealership fed up with other dealerships and Robert showed me the exact car I was looking for within my price range. He was very helpf I came into the dealership fed up with other dealerships and Robert showed me the exact car I was looking for within my price range. He was very helpful and very patient with me as I asked a million questions and got me all the information that I needed. He also made me feel very at ease and didn’t pressure me into buying anything like most stereotypical people who sell cars. Overall a very good experience and I would recommend anyone to go in and see Robert. More

Great experience John was very helpful and informative. The lounge area was comfortable. The only area of improvement would be timeliness of getting iappt and speed of John was very helpful and informative. The lounge area was comfortable. The only area of improvement would be timeliness of getting iappt and speed of service. More

Upgraded to a CX-5 from a 3 I bought a 2011 Mazda 3 in 2012, honestly it was the best car (until now) that I have ever owned. Unfortunately though, my family out grew it, literal I bought a 2011 Mazda 3 in 2012, honestly it was the best car (until now) that I have ever owned. Unfortunately though, my family out grew it, literally, my two preteen sons had their knees to their chins in the back seat. It was time for something roomier. I knew I wanted to stick with the Mazda brand and I had been eyeing the CX line for the past couple of years. It wasn’t until the 3 needed a repair that took a few days and I had a loaner (the exact car I wanted) that I knew I had to have it. The purchasing process was simple and surprisingly short because of Phillip’s attention to detail and ability to have everything ready for me to sign when I walked in the door. I ended up trading in my 3 and was given well over the KBB for it, which I used that for the down payment for my 2018 CX-5. (No brainer there). All of the staff (sales, Mgmt and service) were very friendly, courteous and attentive to my needs. I definitely recommend them and will continue to service and purchase from this dealer. More