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Ocean Mazda Roswell

Roswell, GA

4.7
3,777 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,777 reviews

January 27, 2018

Amazing I recently purchased a Mazda 3 here. The process was fairly easy. I really thought I would be turned down again but I wasn't. My salesperson Terry and More

by Banesha C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pittman
January 27, 2018

Top Notch from A to Z Thankful to God for these people! My experience was nothing short of award winning customer service and a deal hard to refuse! The team here worked t More

by Gwendolyn Hooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Alvim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Biggs
January 23, 2018

Great experience! Aaron and Mike were the perfect combination and I really feel like I came out a winner on a new 2018 CX5 touring! We couldn't have asked for a more dy More

by Will B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Uqdah, Mike Dugas
January 18, 2018

Great Experience The Mazda CX5 was actually my second choice in my car search. However, Robert was extremely knowledgeable and helped me make the CX5 my number once ch More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fine
January 15, 2018

pleasant experience First time in Mazda of Roswell due to the reasonable price offered by Julia, She was friendly and helped me upgrade my favorite car with selected pack More

by lsx1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Blalock, Terry Pittman
January 11, 2018

Best dealership ever. This was the best experience ive had at a car dealership ever. I would highly recommend this place. I never had this experience anywhere in a dealersh More

by Octavious28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Uqdah, Julia Blalock, Elijah Hayes
Jan 13, 2018 -

Ocean Mazda Roswell responded

Thank you so much for this review. We strive to make your car purchase the best you have experienced and only plan to get better at it. Hopefully when you are ready for your next vehicle you will consider us again. Please also refer any friends and family that you may know are searching for a vehicle. We promise to take great care of them as well.

January 05, 2018

Poor customer service I purchased a SUV on the 17Nov, as of today 05Jan,18 if have YET to receive my plates and, my temporary plates have expired! This is due to the financ More

by Silentp27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Safdie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Taylor
Jan 08, 2018 -

Ocean Mazda Roswell responded

Hello Silentp27, thank you for not remaining silent. We work diligently to make sure your car purchase and delivery is a smooth process. Anytime there is a glitch in our system we are always grateful for the communication. We are sorry our error has caused you grief. We know this is too little and too late, but, we hope to correct this issue soon. We thank you for choosing Mazda of Roswell. We hope your year is a great one. We are truly sorry.

January 03, 2018

Best customer service Elijah was my sales person who helped me with my purchase, he was very friendly, attentive and very helpful. I would recommend this dealership to anyo More

by Michael Dyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Hayes
Jan 05, 2018 -

Ocean Mazda Roswell responded

Hello Michael xxxx, thank you for choosing us and taking moments out of your time to communicate your experience with us. You are part of our family now, and we hope to have a long-lasting relationship as your dealer. We hope to be a family you can depend upon for all of your automotive needs. Thank you and have a fantastic New Year!

January 03, 2018

Straight-forward purchase Terry was congenial and knowledgeable; however, most importantly he offered his services without any pressure or purchasing expectations. I would high More

by jdugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pittman
Jan 05, 2018 -

Ocean Mazda Roswell responded

Hello jdugan, and Happy New Year. Thank you for choosing Mazda of Roswell. We are pleased to be a part of your car-buying process. It was a pleasure to work with you. Please enjoy your new car. We will be here for you as your automotive family. We hope to see you soon. Take care.

January 02, 2018

Horrible experience I was interested in leasing a new car and purchasing it when the lease was up. I was quoted a price to purchase the car, and even though this dealersh More

by Katmarie333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Farber
Jan 05, 2018 -

Ocean Mazda Roswell responded

Hello Katmarie333, thank you for sharing your story with us. We are sorry we made your experience unpleasant. We made a mistake and realized our error, but unfortunately our error resulted in disappointing you. We're not in the business of making mistakes, but to error is human. It is not something we are proud to have done, but we regret the unfortunate chain of events that followed us not catching the problem in time. We were willing to work something out, but the variance was too high to take the hit. Although we didn't earn your business, we appreciate you giving us the opportunity. We hope you have a Happy New Year. We thank you.

Jan 05, 2018 -

Katmarie333 responded

Hi Mazda of Roswell. While I appreciate your apology, when people mess up they usually do something to try and fix it. I understand the variance was too high to absorb the cost, but you were not willing to budge at all on the cost of the residual value, matter how little. This is why we had to go to corporate as well as write this negative review, and luckily I was able to find another dealership who was able to work with me.

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