Ocean Mazda Roswell

Service with Integrity Overall, the experience was a positive one. I felt like the dealership wanted to give me a product I could handle. Even with a couple unexpected issue Overall, the experience was a positive one. I felt like the dealership wanted to give me a product I could handle. Even with a couple unexpected issues, they held to their commitment to provide me with a very, very satisfying outcome. More

Great Service I had been taking my car to the Dealer I purchased it from. They were not quite as accurate when it came to measuring tire tread and brake lining. I had been taking my car to the Dealer I purchased it from. They were not quite as accurate when it came to measuring tire tread and brake lining. The paperwork from the last visit showed that my brakes were in the yellow zone, so I made an appointment to have them replaced. My appointment was cancelled because of the snow storm, so when I called to reschedule they gave me an appointment very late in the day, so I declined. I paid a visit to Mazda of Roswell which is on my way home from work to schedule an appointment. They said they could take my car in right away. WOW. never expected that. (Divine Intervention). After they checked it out they told me I did not need new brakes, I still had ~10,000 miles of driving left, all I needed was a brake flush. Thank you Stephanie Johnson and Mazda of Roswell for your complete honesty, integrity and excellent customer service. You have a new customer. I am tempted to mention the name of that other dealership, but will refrain from that type of bad press. We are all subjected to enough of that on a daily basis coming from what is supposed to be the highest office in the country. Charleen Ferguson More

Stellar Service! Thank You, Roswell Mazda for your 5 Start Service. The Service Team is helpful, efficient and accommodating with identifying the problem, taking my ca Thank You, Roswell Mazda for your 5 Start Service. The Service Team is helpful, efficient and accommodating with identifying the problem, taking my car in quickly and making the fix! Much Appreciation! More

superior service, competitive pricing Costco referred me to rick case mazda. they did not listen to what we wanted, had 3 different sales reps contact me with offers for the wrong type of Costco referred me to rick case mazda. they did not listen to what we wanted, had 3 different sales reps contact me with offers for the wrong type of vehicles despite our very specific request of what we wanted. ironically, when searching their inventory on-line, they actually had a car we might have purchased, but it was never offered to us. traveled just a little further from home to roswell mazda, and purchased the perfect vehicle that was a better deal than what was offered by the competition. aaron gillison is beyond knowledgeable and was very patient with my grandson, for whom we bought the mazda 3. keith Thomas has a first class operation, and I recommend this dealership and aaron without reservation More

82 Auto's Later...WOW!! Aaron and Greg were amazing from the time we entered the dealership! I have owned/purchased 82 vehicles before this one and the service on all but on Aaron and Greg were amazing from the time we entered the dealership! I have owned/purchased 82 vehicles before this one and the service on all but one can not measure up to this experience. The only purchase that does, is number 82, which is the 2017 Miata I purchased a few days before buying this 6 for my wife's birthday. That should tell you how knowledgeable, professional, and respectful I found Aaron in the pre-purchase, purchase, and delivery process. I'm a terrible customer because I'm a professional service executive that leverages my only talent of speech to earn a living. So I'm unreasonably harsh in my judgement of salespeople. That should convey to you how powerful this rating and recommendation truly is of the Roswell team. Lastly, the financing of both vehicles was a slam dunk! Basil is one of the funniest and laid back finance guys I have ever encountered. No hard sell but he helps you think through the need, if any for the extra stuff. For my 16 year old I purchased the extended warrantee to save him money post-high school. For my wife, I purchased GAP (We actually needed it in the past) and a warrantee since she keeps her cars until they die. If I die I need to know I protected their financial risk as much as possible. I look at these warrantees like insurance against the possible. I state this with full confidence, you ask for Aaron and you will not go wrong! He knows his product! More

Perfect anniversary gift My husband and I were only suppose to window shop. Terry Pittman pulled every car we wanted to see with no complaints. He was very knowledgeable abo My husband and I were only suppose to window shop. Terry Pittman pulled every car we wanted to see with no complaints. He was very knowledgeable about each vehicle and didn't pressure us to make a decision. After looking at three different vehicles, we were going to leave until we walked the other side of the lot and saw the Infiniti QX80. It was perfect for my budget and had everything I was looking for as far as features. Once we decided to purchase, the process was rather quick. Terry and Louis took great care of us and made this a hassle free process. More

Professionals doing their job Had several options and team led by aaron helped guide me through the transfer and lease of my new cx5 Compromise was the theme as I gave a little Had several options and team led by aaron helped guide me through the transfer and lease of my new cx5 Compromise was the theme as I gave a little and so did dealer. Louis was superb on doing the financials and paperwork and car detail done so I could with car at closing time More

Family-owned dealership worthy of a look our salesman, Terry Pittman was the ultimate professional. He worked with us patiently as we looked at several models before deciding on the Mazda3 G our salesman, Terry Pittman was the ultimate professional. He worked with us patiently as we looked at several models before deciding on the Mazda3 Grand Touring. There was no pressure to buy at all. Our finance person, Louis Safdie was also very professional. He did not try to upsell anything...although we decided to get the 120 month/100,000 mile bumper to bumper warranty and 3 year all maintenance package. This car was to replace a vehicle I totaled the day before. This has been the best dealership experience I have had. And I love my Mazda3! More

Grateful Truthfully I didn't think I would be approved but with your help, your team worked hard and got the approval I needed. I am grateful for Mazda of Rosw Truthfully I didn't think I would be approved but with your help, your team worked hard and got the approval I needed. I am grateful for Mazda of Roswell. Now my family is back on the road. Thank you from The Campbell family! More

Got a good car good price We went in hoping to buy a brand new car. We got s used SUV. We love it. But it is a little dirty. But they’re taking care of it. I highly recommend t We went in hoping to buy a brand new car. We got s used SUV. We love it. But it is a little dirty. But they’re taking care of it. I highly recommend this especially Ruben. He is a great salesman. More