Ocean Mazda Roswell

Very smooth and great customer service! This place has wonderful customer service! We felt very welcomed and I didn't feel as anxious as I did at other dealerships! It was great doing busine This place has wonderful customer service! We felt very welcomed and I didn't feel as anxious as I did at other dealerships! It was great doing business with Mazda of Roswell! More

I got my new car and I am happy I did Everyone gave me five star service and I would highly recommend the dealership to others. The customer service is excellent and worth noting. Very h Everyone gave me five star service and I would highly recommend the dealership to others. The customer service is excellent and worth noting. Very happy customer More

They made buying a new car a refreshingly pleasant experienc I knew I wanted to buy a new car and have purchased Hondas the last two times around. I was not familiar with Mazda before this purchase but really l I knew I wanted to buy a new car and have purchased Hondas the last two times around. I was not familiar with Mazda before this purchase but really liked the looks of the new CX5 so I stopped by Mazda of Roswell to check it out. From the beginning, Greg was very knowledgeable and patient with all my questions. He & Louis made the experience smooth and painless when I was ready to make the purchase. I would definitely recommend Greg, Louis and the dealership to anyone considering making a new car purchase. More

Pleasant and Professional Dealership Wanted to extend my thanks to Masada of Roswell team as they professionally and with courteously processed my request to get a new car. At. I time di Wanted to extend my thanks to Masada of Roswell team as they professionally and with courteously processed my request to get a new car. At. I time did I feel pressured or unsure of my purchase. And the expedited the sales process so I could drive out with my new car. I especially want to thank Greg Martin (sales), and Louis Safdie (Finance Manager). More

Honest and very easy to work with I met and worked with Austin on a 2017 Mazda 3 touring. He explained everything the vehicle had and other options if I wanted.. it was very smooth dea I met and worked with Austin on a 2017 Mazda 3 touring. He explained everything the vehicle had and other options if I wanted.. it was very smooth dealing with him. I purchased this vehicle and also purchased a 2010 Jeep Wrangler the same day with Austin..like the fact he was honest ,trustworthy and great to deal with. I'd recommend him anything to anyone looking to purchase s vehicle from Mazda of Roswell.. great job great cars! Louis in finance was fantastic and very helpful Thank you John Lo More

I couldn't stop smiling Greg Martin was so helpful and friendly right from the moment we walked up to the door. My experience continued to be great as we test drove the car. Greg Martin was so helpful and friendly right from the moment we walked up to the door. My experience continued to be great as we test drove the car. After going to a few other places we came back to Mazda. At all the other places it just felt ho hum... At Mazda I was smiling the whole time. They listened and really worked with us to get what I wanted for a price I could afford. Anthony and Basil completed our experience and we were impressed from start to finish! More

Good experience with Miata MX-5 RF Clean, fast and easy would be how I'd describe my experience with the dealership. From Rachel, who I first interacted with on the phone, to Anthony an Clean, fast and easy would be how I'd describe my experience with the dealership. From Rachel, who I first interacted with on the phone, to Anthony and subsequently Will Gardner, Greg Martin and finally, Luis Safdie. Everyone worked as a team and even the folks in the back who were preparing the car for me to take delivery, were awesome. It was a virtually seamless operation when typically buying a car is a long, drawn out process (trade in, haggle, paperwork, taking possession, etc). Would absolutely recommend Mazda of Roswell. They also love our Military, which we appreciate! More

Very good communication Julia has been very helpful communicating the information I've needed as I've asked her about the cars I'm interested in at her dealership. I haven't Julia has been very helpful communicating the information I've needed as I've asked her about the cars I'm interested in at her dealership. I haven't purchased anything yet because I'm about two hours from the dealership, but I'm very impressed with the help I've received as I've been researching. My plan is to come in soon to check out a couple cars. Thank you! More

WORSE CAR BUYING EXPERIENCE EVER! ! I began working with Ruben in early February looking to purchase a car. Through email communication Ruben told me that I would be submitted to three ! I began working with Ruben in early February looking to purchase a car. Through email communication Ruben told me that I would be submitted to three lenders, and that he was SURE he could get me into a vehicle. Upon visiting the dealership physically, I discovered that my file was submitted to 8 lenders instead of three. 5 EXTRA HARD INQUIRIES ON MY CREDIT. After speaking with Linwood (finance manager), he ensured that he would take over my file, and continue without Ruben. Linwood then had me look at a few cars that he was going to purchase form the auction the following day. I chose a car, and was given the Carfax and VIN number so that I could add insurance. The next day, I received multiple stories from several different employees about the status of my vehicle. I went to the dealership (insurance in hand) as advised by Linwood to pick up my new car, only to find out that THERE WAS NO CAR, and i had just wasted $495 on my insurance down payment. After speaking with ED (the GM), I was able to look around the lot and find something else. I purchased my car on February 17th. Today June 14, I HAVE YET TO RECEIVE MY TAGS. I have been in contact with Kathy (the title clerk) since April 3rd, when my temporary tag expired. She advise me to request a tag extension, to allow them (the dealership) time to get my title submitted tote tag office. On May 3rd (when my extension tag expired), I was told by Kathy (title clerk) that the auction had lost my title. After expressing to Kathy that I was an Uber driver and that I'm unable to make ANY income until i can get my ACTUAL tag, she then sent me a dealership tag dated for July 2017, requesting more time to get my title. I have tried calling the office multiple times to see where things are, but I'm being sent to different voicemail's, and people are telling me they'll get back to me. It has been OVER 2 months since I've been able to drive and provide income for myself, and these people DO NOT CARE!! DO NOT SHOP HERE FOR YOUR CAR! This has been a HORRIBLE experience and I'm just ready to receive my tags and be done with this place. More

Overall experience I was shopping for a car my niece told me about Mazda of Roswell ,I was sceptical because I have a few challenging things on my credit. Met DeRay Kell I was shopping for a car my niece told me about Mazda of Roswell ,I was sceptical because I have a few challenging things on my credit. Met DeRay Kelley he and the crew, especially DeRay made me feel so special and humbled. The finance manager Mr. Louis kept me laughing,but a true professional. I was amazingly blessed today. Go to Mazda of Roswell. You won't be disappointed More