Ocean Mazda Roswell

2016 Miata Made an unplanned stop by the lot and was quickly approached by Dustin Hicks - very helpful, no-pressure, polite sales guy. Answered questions, went o Made an unplanned stop by the lot and was quickly approached by Dustin Hicks - very helpful, no-pressure, polite sales guy. Answered questions, went on test drive and was quoted a price. They were very interested in making a sale that day, of course, but I needed to do a little research. Next day I received an email from Anthony Farber, asking if there was anything they could do to earn my business and I told him it really came down to price. In fairly short order, we came to an agreeable out the door figure and I brought my trade in for an appraisal. Also came to terms pretty quickly and struck a deal. Louis the Finance Mgr went through options and terms on finance and docs were signed quickly. All of this was done in a reasonable amount of time - probably 60-90 minutes. Did take what seemed to be an inordinate amount of time to get the car cleaned up for delivery and there was a very long wait to do a software update, but I suppose better to do at that time than make a separate trip. Probably 3 hours all-in. Once I got home, I noticed a few paint chips in the hood and I contacted Anthony who said they would be happy to take care of them, noting when their paint guy was on the premises. Will take care of that shortly and will assume it will go smoothly. Car buying is rarely easy and I believe these guys did what they could to work with me. Thanks all. More

Great experience! Robert was extremely helpful with my new vehicle search. He was patient and personable, and let me test drive a couple different vehicles. He was able Robert was extremely helpful with my new vehicle search. He was patient and personable, and let me test drive a couple different vehicles. He was able to answer all my questions and was very knowledgeable in his trade. He printed out quotes on the vehicles I drove, so I could take them home and review my options. The manager, Keith Thomas, also came over and introduced himself; he was also very friendly! More

Amazing no-pressure service I worked with multiple people at Roswell Mazda and came in to test drive several cars on over the course of a few months. They were all unfailingly p I worked with multiple people at Roswell Mazda and came in to test drive several cars on over the course of a few months. They were all unfailingly polite, kind, knowledgeable, and enthusiastic. I can't say enough good things about my experience with them and how low key and positive the whole thing was start to finish. This is how car buying ought to be. More

Very helpful! Great experience! Robert Fine was wonderful to work with. He patiently test drove several cars with my husband and I this past Saturday. He was extremely knowledgeable Robert Fine was wonderful to work with. He patiently test drove several cars with my husband and I this past Saturday. He was extremely knowledgeable on the various models. He answered all our questions with ease and his enthusiasm was contagious. Mazda is very lucky to have him on board. Thank you Robert for making this such an easy decision. I cannot wait to finalize this deal and get into my new car. Aaron Gillison all checked in on us and had the same level of enthusiasm for the Mazda lineup. We appreciated him offering his viewpoint and knowledge as well. Thanks team! More

Excellent Sales Person-Greg Martin (good car too!) Salesman Greg Martin did an outstanding job finding us the right vehicle. In addition he spent much time with us to be sure we knew every feature of o Salesman Greg Martin did an outstanding job finding us the right vehicle. In addition he spent much time with us to be sure we knew every feature of our new Mazda CX-5. I cannot overstate how valuable Greg's product knowledge and professionalism helped us make a good buying decision. Also worked with Will Gardner of the dealership who also was extremely helpful. Bill and Diana Wittig More

Great customer service Exceptional customer service and willing to work to meet your needs. Ultimately we decided to wait a bit longer before going through with our purchase Exceptional customer service and willing to work to meet your needs. Ultimately we decided to wait a bit longer before going through with our purchase but because of our experience we had initially we will likely return to this dealer to purchase out vehicle. More

Great Experience Robert was knowledge, friendly and able to get the the deal we needed get us in the car we wanted. Roswell Mazda was the only dealer locally that had Robert was knowledge, friendly and able to get the the deal we needed get us in the car we wanted. Roswell Mazda was the only dealer locally that had the car we wanted. Thanks for a great experience. More

Customer Service at its best! Proud owner of my 4th Mazda! I walked in without any intention of buying, just wanted to see if trading in my vehicle was a good option at the time. W Proud owner of my 4th Mazda! I walked in without any intention of buying, just wanted to see if trading in my vehicle was a good option at the time. Within 2 hours, I was able to get the vehicle I wanted, get treated with the best customer service possible, and walk out knowing that I had a MAZDA family that I could count on! These guys are great, from the sales guy (thank you!) to the finance director (awesome dude) to the manager, everyone was extremely polite, nonpushy, and care for me ever step of the way. Could not have asked for a better experience, thank you MAZDA of Roswell! More

Excellent experience buying Miata Was met by salesman Jeff Jean-Jacques. He was polite, courteous and responsive to questions. The negotiation to buy the car were very professional an Was met by salesman Jeff Jean-Jacques. He was polite, courteous and responsive to questions. The negotiation to buy the car were very professional and honest. The specific car was not on the lot so hey searched other dealers for a trade. They worked hard to meet my target pricing and although not exactly what I was looking for (very aggressive), they came up with pricing we could both live with. Financing was easy, including use of a table top computer monitor that made document review easy. Everyone we met at the dealership, including Ed, the GM, were very friendly and customer focused. I picked up the car the following day, and Jeff helped walk through the car attributes. Overall, a very good car buying experience. More

Bobby Fine is an asset to Mazda of Roswell! I have been going to this dealership since purchasing my Mazda 3 years ago from them and always get my services done there as well. Yesterday, while I have been going to this dealership since purchasing my Mazda 3 years ago from them and always get my services done there as well. Yesterday, while getting an oil change, I had the great opportunity to meet one of their employees named Bobby Fine, who convinced me to test drive a new 2017 Mazda Miata and he was so friendly, professional, and knowledgeable. I am so close to upgrading to a new 2017 because of him! He is a true asset to this dealership! I can also say everyone there is amazing and treat their customers great! 2 thumbs up!!! More