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Ocean Mazda Roswell

Roswell, GA

4.7
3,782 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,782 reviews

August 19, 2016

The worst THEY ARE THE WORST ( PARTICULARLY SALESMAN RUEBAN) Upon arrival everything seemed fine. RUEBAN gave us the good ole' "salesman spill" about how w More

by Tjenkins717
Recommend Dealer
No
Employees Worked With
Ruben Taylor
Aug 20, 2016 -

Ocean Mazda Roswell responded

Hello Mrs. Jenkins, I am Annette Burgess, Director of Customer Service at Mazda of Roswell. I am sorry for any inconvenience you incurred with your purchase. We take pride in taking care of our customers, and when I hear we have not lived up to expectations I want to hear the details, so, I can help in the process of rebuilding our relationship with you. It's nothing but our best interest at heart when you take delivery in one of our vehicles. We want you to be completely satisfied. We put trust in our customers and value them. Unfortunately, we are at the mercy of the financial institutions, so, when, we are instructed to retrieve a vehicle, after exhausting all means to keep you in the vehicle; it's a sad day for all parties involved. If, at all possible, you are able to prove your income, we would love to be of service to you in purchasing your vehicle. Please, if there is anything I can assist you in, do not hesitate to call upon me. Once again, I am so sorry for your rare and unfortunate experience. Thank you for allowing us the opportunity to earn your business.

Aug 21, 2016 -

Tjenkins717 responded

Thank you Annette. I appreciate your kind words.

August 09, 2016

Wonderful buying experience The sales associate and management team was very attentive and made you feel like they wanted to work with you. Good follow up and fair negotiation. W More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Washington
August 08, 2016

Excellent Service Ever since I got my 2010 Mazda 3, I always bring it to this dealership for regular maintenance because the prices are fair, the service is quick and t More

by Sam_C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
August 04, 2016

Smooth Sailing This place is as good as it gets. I was very comfortable with the sales associate and management team. I got a very good deal on a brand new beautiful More

by Agindi4205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Forgot to add oil after oil change After having my cars oil changed I drove out of the dealership and quickly noticed a horrible sound coming from the engine as well as the check engine More

by Kellydaviddanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one gave their names and I was not given any business card.
July 12, 2016

Worked very hard for my business The entire team at Mazda of Roswell worked for my business. I am a car nut and do my research prior to any automotive purchase. I knew exactly what More

by Dean1268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Nate Williams
July 11, 2016

My New Mazda 6 Found to be friendly, very knowledgeable about cars, and very likable. Determined to please customer, and meet customer's needs and budget. Looking fo More

by MaryAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Uqdah, Anthony Farber
July 11, 2016

Service Excellence My most recent service appointment was scheduled to handle applications of Zurich Shield and tinting - both separate types of work. The service depar More

by LoveMazda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrica Cunningham, Josh Franklin
July 09, 2016

Only the best! The best dealership I have ever came in contect with! Very Fast! Very professional! And Very Knowledgeable! Ruben and Alexxus are awesome! Thanks Mazd More

by BrianBerry937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexxus Romero, Ruben Taylor
June 25, 2016

The worse experience I ever had Second chance financing deal terrible customer service. I have expired temp tags they canceled the registration due to financing issues. Never again More

by Poor Customer Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Safdie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linwood Bonner, Deray Kelley
Aug 12, 2016 -

Ocean Mazda Roswell responded

I am sorry you had a little longer delay in getting your tags. The Special Financing program is a great program for customers with challenged credit or just coming out of a Bankruptcy. Unfortunately the tag process does wait on the approval process however. You took a little longer than normal providing them with proof of income and completing your bank interview process. Normally that is a 1 or 2 day process and keeps you well in line to receive a tag within the allotted temporary tag time. I am glad we were able to get past this delay and I hope you are now enjoying your new vehicle.

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