Ocean Mazda Roswell

New Mazda CX-9 I got a nice deal on a demo CX-9. Thanks to Aaron, Navan, Nate and Basil for your service! We are excited to drive this really nice vehicle. I got a nice deal on a demo CX-9. Thanks to Aaron, Navan, Nate and Basil for your service! We are excited to drive this really nice vehicle. More

Aaron is the best We wanted to take to time to give an especial shout out to your Internet Director, Aaron Gillison. He is, by far, the most outstanding professional we We wanted to take to time to give an especial shout out to your Internet Director, Aaron Gillison. He is, by far, the most outstanding professional we have encountered not just at your establishment but at more than half a dozen other dealerships, inclusive of some high-end luxury brands. Aaron is extremely knowledgeable about his product and the industry in general and completely honest in his communication. He is gracious and patient through difficult negotiations but consistently even-tempered and positive throughout. He relates extraordinarily well to his clients. We have purchased two cars at your dealership over the past two years, both through Aaron. We can honestly say in both cases, that you were able to conclude the sale because of his skills. More

Great experience every step of the way! I bought a new car two weeks ago and I had an absolute wonderful car-buying experience at Mazda of Roswell! I was helped and guided every step of the I bought a new car two weeks ago and I had an absolute wonderful car-buying experience at Mazda of Roswell! I was helped and guided every step of the way by my salesperson, Aaron. He listened to my wants and needs in a car and answered all of my questions during the car shopping/buying process. He didn't rush me and he helped me to make an informed decision. He explained everything up front and laid everything out for me so there were no surprises when it was time to sign on the dotted line. He treated me like a valued customer and I appreciated the car-buying experience with him at Mazda of Roswell. I love my new CX-5 and am proud to say that I am a Mazda girl now! More

Best Service! I had great service when I dropped my car off for maint. . Very kind and helpful people and I feel like they truly tried to save me money. I had great service when I dropped my car off for maint. . Very kind and helpful people and I feel like they truly tried to save me money. More

Sold car while I was test driving, after my 2hr trip down. Terrible terrible experience, like having the car of your dreams given to you then taken away. We scheduled a test drive two days before, had confirma Terrible terrible experience, like having the car of your dreams given to you then taken away. We scheduled a test drive two days before, had confirmation he morning of and made the trip down. After arriving we were introduced to the finance people, taking current information on my trade, etc, and met the sales man who would be helping, of which was the nicest person at the dealership. After the test ride we were ready to start the paperwork, our salesman went to get paperwork started but returned within minutes to tell us the car was sold. We were so utterly shocked we thought he was kidding. I'm sure this is not an unheard of practice but I think a very dishonest way to practice business. I will never return here not recommend anyone More

Great car buying experience I was in a car accident a few weeks ago and the at-fault party's insurance ended up totaling my car, so I was put into a situation where I had to find I was in a car accident a few weeks ago and the at-fault party's insurance ended up totaling my car, so I was put into a situation where I had to find a new car in a short period of time, during the holidays. I was waiting on a check from the insurance company so I could pay for the car and since we were right in the middle of the holidays, of course the ball was dropped on the insurance side. I stopped in to chat with Aaron (on a recommendation from two different people) and he was helpful, understanding of the situation I was in, and helped the process be smooth and as pain free as possible. They were very flexible with the financing since I (still) don't have a check from the insurance company but did everything they could including working with my credit union directly to get me back on the road. Every time I stopped in, I was greeted by one of the sales guys. They were all helpful, friendly and courteous. I would highly recommend working with Aaron, he's knowledgeable and asked questions to understand my needs before recommending a vehicle. More

Data collected, problem diagnosed, fixed while I waited. Nic My 2011 Miata needed a jumpstart from the auto club the other day. Hadn't driven it for a week but that alone isn't enough to cause this type of behav My 2011 Miata needed a jumpstart from the auto club the other day. Hadn't driven it for a week but that alone isn't enough to cause this type of behaviour. It's the original battery so might be due for replacement OR do I have a more serious an electrical problem? Checked the battery connections, they were clean & tight. Put the battery on the charger overnight, then drove in to the Service Department cold, no appointment, just to discuss what my next steps should be. Patricia at the service desk asked James the technician to look under the hood for anything that might leap out as a cause. He had time to run a 10-minute test which said that the battery passed BUT needed a charge. We discussed the meaning of the results - if I charged it overnight and it was OK now but needed a charge, that wasn't a sign of a battery that wouldn't leave me stranded again soon. So back to the bay for a more rigorous test, one that involved discharging the battery to some extent to see how it behaved under stress. AHA! This time the results showed a batteryteetering right on the edge of needing replacement so the choice was clear. Battery replaced, customer satisfied! Look, the experienced car owners among you will just cluck to yourselves that a 4.5 year old battery is near the end of its service life & everyone could have saved time by just swapping in a new one right away. You are right. The point I am trying to make here is that James took the time to gather some data and let the data drive the decision on how to correct an apparently simple problem. He shared the printed output of the tests with me, I actually took it home & put it in my car-repair folder (yeah, I keep one of those - if you drive your cars as long as I do, they come in handy). I wish everyone could be as delighted with Mazda (and Mazda of Roswell) as I am. More