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Ocean Mazda Roswell

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.7
3,777 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,777 reviews

January 06, 2023

We were referred to this dealership by our friend. The whole process was incredible. From our initial conversations through to buying our car, we never once felt pressured into going beyond our needs. More

by Drodberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Ocean Mazda Roswell responded

Aaron and Louis strive for the best for our customers, and you've made our day with your five-star review! Thank you for being a valued part of our family! - Mazda of Roswell

January 03, 2023

Elysia is a good listener and very sincere and easy to relate to. We weren’t looking to buy something last weekend, but if we change our minds she is definitely the one who we want to work with. More

by tom_verkooijen
Recommend Dealer
Yes
Employees Worked With
Elysia Razek
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Jan 03, 2023 -

Ocean Mazda Roswell responded

Thank you for your review, Tom! We're so happy that Elysia provided you with an excellent experience! We look forward to seeing you next time at Mazda of Roswell!

January 03, 2023

Staff there are very professional especially Bahar and Tom. Great price and efficient process. Appreciate it. More

by chengyuye6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh, Tom Usman
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Jan 05, 2023 -

Ocean Mazda Roswell responded

Thanks for the kind review! Bahar, Tom & the rest of the team are honored to receive your support and look forward to seeing you again next time here at Mazda of Roswell!

January 01, 2023

Bahar is such a great sales manger, who sincerely cares about the customer with great help with both the price and financing options! More

by name_screen
Recommend Dealer
Yes
Employees Worked With
Basil Uqdah, Bahar Hamidizadeh, Tom Usman
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Jan 03, 2023 -

Ocean Mazda Roswell responded

Thank you for sharing your experience working with Bahar at Mazda of Roswell! We look forward to seeing you next time!

December 28, 2022

Very dishonest guy, look at your receipt closely he will sneak in some extra charges More

by skilfulborror
Recommend Dealer
No
Employees Worked With
Aleandro Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Ocean Mazda Roswell responded

Thank you for sharing. Unfortunately, as your invoice states we don't generally accept refunds on Special Order Parts. That's because those warehouses charge restocking fees and there is a shipping cost to return them to the warehouse. Hopefully, you can appreciate us accepting the return in this scenario and just charging the restocking fee and paying the shipping cost on your behalf. I know it's not the ultimate resolution you are looking for but we believe we have stepped up to help. We have also forwarded your concern to the parts warehouse with your item. Please let us know if we can help with any future parts and service needs.

Dec 28, 2022 -

skilfulborror responded

This is not the first time I’ve received poor customer service from this clerk. Multiple times he has not applied my wholesale discount and I’ve had to come in person to handle because he has said he would refund on the phone but never does. I’m a regular customer that has spent several thousand dollars in your parts department and this is the first time I’ve refused to take a part I’ve ordered so this is extremely petty to charge this. Also, the part did not include the cover which I was told it would when I placed the order. It’s clear from this response that customers are not important so I’ll take my business elsewhere.

Dec 28, 2022 -

Ocean Mazda Roswell responded

We value your business. Please understand that we are facilitating your purchase with another entity. It's special order because we don't stock that part and have regular need for it. What we did to assist you was meant to show you how much we value your current and previous business. We are sorry that it either wasn't relayed well enough or enough in general to come across that way. Hopefully, you will still consider doing business with us in the future.

December 17, 2022

Great customer service nice shop Wonderful Christmas 🎄 Great price And Bahar is one of best and tap employment at this dealer she can answer all your questions about your shopping and you can trust t More

by KEYHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Torres Ortiz, Bahar Hamidizadeh
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Dec 19, 2022 -

Ocean Mazda Roswell responded

Thank you for being a Mazda of Roswell customer! Bahar & the team are grateful for your support and look forward to seeing you at your next visit. Take care!

December 16, 2022

Great job Aaron! Our family loves purchasing from your dealership. Loving the Mazda 3 and superb customer service. More

by Gillisona
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Ocean Mazda Roswell responded

Thanks to you & your family for trusting Mazda of Roswell with your business! Aaron & the team are happy to hear you're loving your Mazda3 and look forward to seeing you next time!

November 30, 2022

Xavier was great to work with. Low-key, knowledgeable, with a no pressure sales approach. Negotiating the deal was easy, and we drove off feeling that we received a fair price and More

by Sailaway3662
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Ealy
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Dec 01, 2022 -

Ocean Mazda Roswell responded

Welcome to the Mazda family! We appreciate you trusting the Mazda of Roswell team with your purchase and are happy to hear that Xavier & Louis made the experience a great one for you. Enjoy your beautiful new CX-50 and please don't hesitate to reach out if we can be of service again in the future!

November 26, 2022

Great working with them; extremely helpful and giving me the direction to put together the deal that was best for me. This was my second purchase with them, and there will be a third! More

by bhp23esq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Torres Ortiz, Bahar Hamidizadeh
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Nov 28, 2022 -

Ocean Mazda Roswell responded

It was great working with you too! Thank you so much for coming back to Mazda of Roswell for another five-star purchase! We look forward to seeing you again and again!

November 25, 2022

Very clean and nice dealership. Everyone there goes above and beyond to help take care of you. More

by Joey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Sentell
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Nov 28, 2022 -

Ocean Mazda Roswell responded

We're so happy to hear it, Joey! Thank you for coming to Mazda of Roswell!

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