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Ocean Mazda Roswell

Roswell, GA

4.7
3,783 Reviews
Ocean Mazda Roswell, serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2025 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda CX-90, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Ocean Mazda Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
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11185 Alpharetta Hwy

Roswell, GA

30076

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Showing 3,783 reviews

May 16, 2021

I can't say enough good things about J. She is kind, funny, and candid. J made sure to do everything she could to help me find my dream ride. She's amazing! More

by V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Wilson
May 17, 2021 -

Ocean Mazda Roswell responded

We are so happy to hear that our team at Mazda of Roswell could help you find your dream car! Thank you for taking the time to leave us a review!

May 16, 2021

Love Mazda! Everyone is friendly. They are willing to go the extra length to help you acquire the car you want. This is my second time buying from Mazda of Roswell. Aaron, Chris, Anthony and Louis are grea More

by Jfsimmerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bourlakis
May 17, 2021 -

Ocean Mazda Roswell responded

This is a fantastic review! Thanks from the entire team at Mazda of Roswell!

May 15, 2021

The staff were very courteous and did a great job. The basic issue that needed addressed was promptly takin care of in a reasonable time frame. I was surprised that the service center did not offer a comp More

by swcmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
May 17, 2021 -

Ocean Mazda Roswell responded

Thank you for your confidence in Mazda of Roswell, and for your business. We are thankful to have you as a customer and hope you will reach out if there is anything more we can do!

May 15, 2021

Trevor was great to work with and very knowledgeable. Never pushy. Very informed on the product I was interested in. His follow ups were equally not as pushy. Very different than most auto sales consulta More

by Jf15rlx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Fortier
May 17, 2021 -

Ocean Mazda Roswell responded

We are so happy that Trevor did a great job for you! We are so lucky to have him on the team at Mazda of Roswell!

May 14, 2021

I just got my brand new CX5 and I love it! DeAnthony, Jackson, Ricky and Louis were SUPER helpful! It’s the customer service that made me buy this car. More

by SAFSERIES246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Sentell, Ricardo Torres Ortiz
May 14, 2021 -

Ocean Mazda Roswell responded

Congrats on your new CX5! We're glad to hear our team provided excellent customer service throughout the process. Enjoy your new ride!

May 13, 2021

Excellent service and support. Very easy buying process...all the way to the car to financing. This is 2nd time I've pushed a vehicle from this delaer. Would recommend them! More

by BCING750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Ocean Mazda Roswell responded

This is a fantastic review! Thanks from the entire team at Mazda of Roswell!

May 12, 2021

Xavier gave me a fair price up front, no haggling. I'm sure I could have gotten it a little lower and gotten 5 other quotes to get a few more hundred $$ but my time is worth something and I'd much rather More

by TGH3304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Ealy
May 12, 2021 -

Ocean Mazda Roswell responded

Thank you for your review! We're glad you could work everything out with Xavier and drive away in your new ride! We appreciate your feedback and hope to work with you again in the future!

May 11, 2021

Our car shopping experience at Mazda of Roswell was awesome. Both Xavier and Louis went above and beyond to make sure we had everything needed. More

by JUNKTROUT66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Ealy
May 12, 2021 -

Ocean Mazda Roswell responded

We appreciate this great feedback and rating! Thank you for coming to work Xavier and Louis! Let us know if we can help out with anything! - Mazda of Roswell

May 11, 2021

I will call dealership manager to explain the dynamics of my experience. The service department and customer relations have serious issues on how they function. More

by GREGEISENBERG1016
Customer Service
Recommend Dealer
No
Employees Worked With
Aaron in customer relations , Charlie Maldonado
May 11, 2021 -

Ocean Mazda Roswell responded

Thank you for sharing your experience. As you know we at the dealership agree with your concern and wish we could do more to assist you with your complaint. Unfortunately, this is a warranty concern and you have to follow MazdaUSA's direction to continue reviewing the issue in question. I know this doesn't give you the immediate resolution and comfort you are looking for but I am confident in your Mazda and MazdaUSA and believe a little more time investment from both you and us will help us get there. Good luck moving forward and please don't hesitate to reach out to us if you have any further questions.

May 12, 2021 -

GREGEISENBERG1016 responded

Actually my complaint is not with the warranty work it is with how two employees handled themselves with a customer.

May 12, 2021 -

Ocean Mazda Roswell responded

Thank you for the update. We reviewed the experiences and can see where your frustrations spark from. We are sorry we couldn't supersede Mazda's decision as requested but I see that one of those employees impressed you to contact Mazda Customer Experience to voice your concern and even contacted them multiple times on your behalf. Because of that they opened your closed case and has resulted in a better response from Mazda regarding your concern. Hopefully, that shows our intent and commitment to help you with your concern.

May 11, 2021

Very organized, friendly and clean service center. Video of the inspection built trust and there was no pressure to do any work. I had plenty of questions and most of them were answered so I could make an i More

by brandonbt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 11, 2021 -

Ocean Mazda Roswell responded

Thanks for the great feedback! We're happy to hear our team provided such great service to you and helped you feel confident in getting your vehicle repaired here! We'll see you next time! - Mazda of Roswell

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