Ocean Mazda Roswell - Service Center

Service appointment was prompt efficient informative courteous. I especially appreciated the video they sent by text showing me the state of my brakes. Thank you. Does that make 25? courteous. I especially appreciated the video they sent by text showing me the state of my brakes. Thank you. Does that make 25? More

Quick and great service. Professional work and friendly and efficient staff. I will be returning for future service appointments. Thank you John for all The help. and efficient staff. I will be returning for future service appointments. Thank you John for all The help. More

The sales and service are excellent teams. They care for the interests of the customer and the work they do. Juan R. and Paula T. are exceptional in the sales and management departments. They were motivat the interests of the customer and the work they do. Juan R. and Paula T. are exceptional in the sales and management departments. They were motivated and very knowledgeable in awesome vehicles Mazda produces. Juan was awesome in showing the perks and upgrades that have been incorporated in making the vehicles more fun to drive and owning a quality product. Please check these individuals out for a spectacular experience. More

I received fast and immediate care when I came in as a walk in. Had my issue resolved within the first half hour. Very Thankful for the service. walk in. Had my issue resolved within the first half hour. Very Thankful for the service. More

Great Service!! John was very helpful. I appreciate it sir. He greeted me when arrived. Even though I didn’t have an appointment. He still helped me with my service. Thanks again. sir. He greeted me when arrived. Even though I didn’t have an appointment. He still helped me with my service. Thanks again. More

Quick service / pleasant greeting from Steve /please consider placing a note in the car stating the cabin has been disinfected / Peace of mind during pandemic consider placing a note in the car stating the cabin has been disinfected / Peace of mind during pandemic More

Always a good experience at Mazda of Roswell. John was very friendly and took care of my car right away! Charlie was also great getting me on the schedule right away to get my car serviced when I contact very friendly and took care of my car right away! Charlie was also great getting me on the schedule right away to get my car serviced when I contacted him. Thank you! More

Pros- employees in service department are friendly and Pros- employees in service department are friendly and professional. Cons- Took 10 days to see me (other dealers see you within 2 days). Told Pros- employees in service department are friendly and professional. Cons- Took 10 days to see me (other dealers see you within 2 days). Told due to pandemic everyone is getting their cars serviced. They are twice as busy. Took 1 hour for oil change and tire rotation (other dealers have you out of the door within 30 min). I bought a certified car with 6300 miles. Was told all maintenance was free within first year while buying it. Yea right. I had to pay for tire rotation at 9800 miles. My opinion only- the human interaction with the service dept is what one would expect. Friendly and professional. But if you are going to be twice as busy you should employee the staff to provide the level of service your competition provides. Also, buying a certified Mazda from this dealer is not the value you would expect. I should not have to pay for any scheduled/recommended service for a 1 model year old car with under 10k miles... More

Excellent services ! I recommend this location a 100% , excelled environment ! For services, Ask for John and Charlie ‘. I have been going to this location since 2016. excelled environment ! For services, Ask for John and Charlie ‘. I have been going to this location since 2016. More

This is my third Mazda & I love going to Mazda of Roswell. Both the Service & Sales people have always treated me with respect & do a great job! I worked with Steven Botts this time & he went above Roswell. Both the Service & Sales people have always treated me with respect & do a great job! I worked with Steven Botts this time & he went above & beyond to provide excellent service! More