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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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June 06, 2020

Lack of client protection I had an extremely frustrating experience. Most of the employees do not wear masks. Clients do not wear masks and do not respect social distancing. I More

by HENRIETTE
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Ocean Mazda Roswell responded

Henriette, Thank you for leaving your review. We are doing our best to be safe in the tough COVD-19 climate. Hopefully you noticed just like Paula, that our employees dealing with customers are wearing mask and anyone not is separated from the clients. We are not requiring customers to wear mask in the waiting and common areas but are offering loaner cars as well as pick up and delivery services for both sales and service. Even as our new normal begins please consider taking advantage of these services in the future. We want you and all of our family members to be safe now and moving forward.

June 05, 2020

Excellent service each and every time I visit I've used the Mazda of Roswell service center for over 15 years. I bought my current Mazda 6 in 2017 at this dealership and the staff does a great job More

by LisaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Great Experience (as usual) Been using Mazda of Roswell since I bought my MX-5 in 2017. Never had a bad experience. Always met by a service rep at the door and the routine mainte More

by HB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
June 04, 2020

The service was great. Drake was super pleasant, nice -and very helpful. The whole experience was very easy and nice. Thank you fir your great service More

by TracyT
Recommend Dealer
Yes
Employees Worked With
Drake Denham
June 03, 2020

Excellent place to buy a car and get service! The staff is always so pleasant to work with and will go the extra mile to make sure you are satisfied. More

by MazdaLover
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Charlie Maldonado, Shayne Henslee, Drake Denham, Peyton Bergman, Dustin D'Amico
May 30, 2020

The Mazda of Roswell team is friendly and always willing to take time to speak with me. I have purchased my last 3 vehicles with them. They have never disappointed me. More

by Stefanjen
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, Thomas Kunz, Charlie Maldonado, Shayne Henslee, Drake Denham, Peyton Bergman, Mike Wilson, Dustin D'Amico
May 29, 2020

Great service! My appointment was at 10am and before I knew it my car was ready for me. As usual Mazda of Roswell providing great service to their loyal customers. More

by Ms. Benitez
Recommend Dealer
Yes
Employees Worked With
John Carney
May 27, 2020

Great service team and facility. I didn’t have to wait long but the waiting area is very nice and stocked with water and snacks. Thank you! More

by robjones3
Recommend Dealer
Yes
Employees Worked With
John Carney, Charlie Maldonado
May 25, 2020

While my service advisor Drake is head and shoulders above any in the industry. The management is the worst in Atlanta. Do not buy here More

by SEANMOSER319
Recommend Dealer
No
Employees Worked With
Alex Tran, Drake Denham
May 24, 2020

The Service was good and efficient. They gave my car an oil change and rotated tires. John did a great job of communicating! I recommend Mazda of Roswell service center! More

by TOVAH.MEODA
Recommend Dealer
Yes
Employees Worked With
John Carney
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