949 Reviews of Ocean Mazda Roswell - Service Center
Stellar Service My wife took my CX5 to the dealer due a recall, and Connor Taylor rapidly took care the problem and fixed it. Thanks for the stellar service. My wife took my CX5 to the dealer due a recall, and Connor Taylor rapidly took care the problem and fixed it. Thanks for the stellar service. More
25k CX-3 recommended service Service was performed promptly upon my arrival, video was sent via text message of the work performed, cabin air filter was demonstrated as dirty whil Service was performed promptly upon my arrival, video was sent via text message of the work performed, cabin air filter was demonstrated as dirty while choice was given to change or keep as-is. Quick, clean, convenient, transparent. More
Ok not great. Car was dropped off at 8 am and was not completed by 5pm as agreed Had to leave car and accept rental. Sat in waiting room for 1 hour watching Car was dropped off at 8 am and was not completed by 5pm as agreed Had to leave car and accept rental. Sat in waiting room for 1 hour watching kids running around throwing popcorn. Not Nic's fault. Service manager should have been on top of this issue. More
Awesome Everyone went above and beyond. Unfortunately, I don’t remember their names. The young lady who checked me in couldn’t find a courtesy vehicle to drop Everyone went above and beyond. Unfortunately, I don’t remember their names. The young lady who checked me in couldn’t find a courtesy vehicle to drop me off. So, she used her personal car as she knew I was in a rush. The car was ready before promised, and I didn’t even have an appointment! More
Excellent customer service The sales rep service was excellent (Nick). amenities in the waiting room are ok. Will be nice if after the service the car gets a complimentary car The sales rep service was excellent (Nick). amenities in the waiting room are ok. Will be nice if after the service the car gets a complimentary car wash. Other brands do that. Also getting the video of the service is a big plus. More
Fast, they went way above my expectations Today was the last service that was covered under the 5 year service plan. I have always had excellent service, and will continue to have them service Today was the last service that was covered under the 5 year service plan. I have always had excellent service, and will continue to have them service my Mazda until I get a new one from them More
Awesome experience! Fantastic service experience every time I bring my mazda here. The service advisors are always nice and I never feel like I’m being taken advantage of Fantastic service experience every time I bring my mazda here. The service advisors are always nice and I never feel like I’m being taken advantage of or upsold unnecessary services. They have a nice waiting area if you can’t get a ride for while you wait. More
Excellent service I highly recommend Mazda Service Centre. Convenient appointments, truthful evaluations, fast service, excellent customer service experience. Connie wa I highly recommend Mazda Service Centre. Convenient appointments, truthful evaluations, fast service, excellent customer service experience. Connie was a great representative of Mazda Roswell. I’ve been going to Mazda Roswell since so bought my vehicle in 2011 and wouldn’t go anywhere else. More
Thorough, Thoughtful And quick They took my car in and serviced it in time for me to make it to a family funeral. Put me safely on the road. They took my car in and serviced it in time for me to make it to a family funeral. Put me safely on the road. More
Great service Convenient reservation, no surprises, attentive service manager. Got a discount on the service and a complimentary car wash. Work was done quickly an Convenient reservation, no surprises, attentive service manager. Got a discount on the service and a complimentary car wash. Work was done quickly and as promised. More