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Ocean Mazda Roswell - Service Center

Roswell, GA

4.0
949 Reviews

949 Reviews of Ocean Mazda Roswell - Service Center

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June 18, 2019

Excellent Service Connor was very helpful and my vehicle was ready when he said it would be...and he allowed me to stack 2 coupons for an oil change. Finally, a dealer More

by Duane H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
June 16, 2019

Great customer service! Walked in without an appointment to get my wiper motor recall fixed. I was able to get in and out within 15 minutes! The staff was absolutely professi More

by Trishthedish521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

Mazda of Roswell are top notch From the day we purchased our vehicle, through all of iur service appointments - Mazda of Roswell does not disappoint. They have amazing customer ser More

by AASWILERINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2019

Awesome Service Friendly, fun, welcoming and fast! The customer service I’ve experienced from all departments is superb! Great waiting area for adults and children. L More

by LATOSHACHEESEBORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2019

First Trip The crew greeted me and had a loaner car ready. The installed my spoiler and took care of a rattle in the dash. Weather prevented them from fixing the More

by Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2019

Third time is the last time This is the third time i come for service but as soon as I got home my tires all needed air either they did not do the job right or all my tires lost More

by SOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their name.
Jun 25, 2019 -

Ocean Mazda Roswell responded

Sorry to hear your concern. We do insoect your tire wear and pressure during your service. It sounds like you may have a leak. Are you available to bring it by so we can research this concern?

June 07, 2019

Great customer service Great experience at this dealership. The entire staff was friendly, helpful, and engaged. The service department was thorough and efficient.... finish More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Taylor
June 06, 2019

Service Center Appointment I have no complaints. I was impressed with staff. The service area was clean and they were very accommodating. I enjoyed the courtesy vehicle as well� More

by avtorres315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2019

Airbag repair My overall experience was great. The process was very smooth, service rep was very friendly, wait room was nice and overall service was very quick. More

by JVCHAUDHARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
June 01, 2019

Damaged bumper I called the dealership to report the scrape to my bumper and then also emailed the discovery with attached photo. No one had bothered to return my c More

by sherrieparadise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the others, Chris Bourlakis
Jun 25, 2019 -

Ocean Mazda Roswell responded

I am sorry to hear this. Do you know who you sent this information to? Can you please contact our Customer relations Director Aaron to address your concern directly?

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