Ocean Mazda Roswell - Service Center

Quick, pleasant, and affordable Friendly dealership with snacks and drinks which was appreciated as I missed lunch. Brand embassiter greated everyone and made sure all customers were Friendly dealership with snacks and drinks which was appreciated as I missed lunch. Brand embassiter greated everyone and made sure all customers were getting the service they needed. More

30K Service / Strut replacement Took my 2011 Miata in for 30K service, and look at my rear suspension. Everything turned out great. Staff is cool. If I could maybe take a 1/8 star of Took my 2011 Miata in for 30K service, and look at my rear suspension. Everything turned out great. Staff is cool. If I could maybe take a 1/8 star off, I would because they had my car much longer than I had hoped. They received the wrong part for the repair and had to re-order. When that happens they should make their supplier expedite the correct part, instead of the normal wait. And the online calendar to schedule appointments - closest you can get sometimes is two weeks out. But the work itself was good, and they accommodated my extended warranty claim, which was super cool. I'll give the 5 but my real rating would be 4 and 7/8th. I'll continue to go exclusively there for my Miata. More

Amazing I came to get an oil change and ended up having to get a new tire because a nail went through my tire and it couldn’t be patched up(I just bought the I came to get an oil change and ended up having to get a new tire because a nail went through my tire and it couldn’t be patched up(I just bought the car in February.) I had to wait 2 hours but they had snacks and they were just so kind and professional. Definitely will be back and I live all the way in Henry County which is about an hour away but this location just treat me so good. More

Great people Everyone were really courteous and helpful. This was my first car servicing and things were taken care in a very professional manner. I look forward f Everyone were really courteous and helpful. This was my first car servicing and things were taken care in a very professional manner. I look forward for another visit. More

Excellent Customer Service Kudos to Paula Thompson, Nicholas Carrara & team for their professionalism, friendly & courteous service, during and after my business at the dealersh Kudos to Paula Thompson, Nicholas Carrara & team for their professionalism, friendly & courteous service, during and after my business at the dealership today! The informational and "Thank You" text messages I received, certainly made my experience stress-free and pleasant! More

Solved the problem no else could. Took the Mazda 6 to Firestone. They had the car for two weeks. They could not diagnose the problem. Roswell Mazda had it for two hours and found the Took the Mazda 6 to Firestone. They had the car for two weeks. They could not diagnose the problem. Roswell Mazda had it for two hours and found the problem. Great resolution but the price was way two high. More

Great customer service. We bought a 2018 Mazda CX5 for our daughter starting her freshman year in college. The day before returning from break, she was getting some strange d We bought a 2018 Mazda CX5 for our daughter starting her freshman year in college. The day before returning from break, she was getting some strange dash messages that concerned us. We called the service dept on a MONDAY MORNING and Connor got her right in and out in about an hour! Turns out it was just some debris on the front grill affecting the sensor and was no big deal, but we really appreciate the responsiveness. We've had Chevys, Jeeps, Volvos & Mercedes all from dealerships in the Atlanta area- the overall experience at Mazda of Roswell beats them all. Our original salesman DeAnthony was also on it- nice teamwork, great dealership, and my daughter loves her CX5. More

Always a good experience I have always had my CX5 serviced at Roswell Mazda since I bought the car in 2012. The service department personnel has always been helpful, friendly I have always had my CX5 serviced at Roswell Mazda since I bought the car in 2012. The service department personnel has always been helpful, friendly and accurate in the time that my repairs will take. The work is done correctly the first time. The pricing is reasonable and is known upfront. I also had a chance to take a test drive while I was waiting for my car. NO PRESSURE--just a chance to see how the Mazdas have been improved in the last seven years. I was very impressed with the 2019 model. More

Great service Nicholas was my service advisor, but I interacted with many of his team members as well. Their knowledge and expertise put me at ease. I am very pleas Nicholas was my service advisor, but I interacted with many of his team members as well. Their knowledge and expertise put me at ease. I am very pleased. Thanks guys! Oh, and Paula the new Brand Ambassador was informative, helpful, and very polite. More

Easy to schedule - Helpful team - Great work Scheduling the service appt online was very easy. The work was completed in the amount of time indicated, and the work was done well. The work perform Scheduling the service appt online was very easy. The work was completed in the amount of time indicated, and the work was done well. The work performed was exactly what was expected. More