Ocean Mazda Roswell - Service Center

Service Experience Clutch, battery, and tire issues professionally repaired. Were professional and informed when describing the issues with the vehicle and the propose Clutch, battery, and tire issues professionally repaired. Were professional and informed when describing the issues with the vehicle and the proposed repair and the pricing More

Great service dept Service dept even drove my elderly mom & me over to a restaurant to have lunch while we waited. Thank you for being so helpful and considerate. Service dept even drove my elderly mom & me over to a restaurant to have lunch while we waited. Thank you for being so helpful and considerate. More

Quick work and a very reasonable price! Got me in, and got the work done quickly. I had received a discount offer that helped lower the price. the complementary car wash and vacuum was a ple Got me in, and got the work done quickly. I had received a discount offer that helped lower the price. the complementary car wash and vacuum was a pleasant surprise. More

Love my dealership! Mazda of Roswell is always great to deal with! From the buying experience to services, they always do a fantastic job and clearly explain anything wh Mazda of Roswell is always great to deal with! From the buying experience to services, they always do a fantastic job and clearly explain anything which needs to be done and don't pressure for things that aren't needed. More

Software update and fix navigational issue My Mazda CX-5 Everything was working fine. Suddenly whe I started the car after stopping for an errand, the navigational system was simply trying to My Mazda CX-5 Everything was working fine. Suddenly whe I started the car after stopping for an errand, the navigational system was simply trying to load and would not load. Connor from customer service took out the sad card , checked the serial number against 5 known defective cards and determined that my card was good. He gave me an appointment for upgrading software This was done yesterday and all good now. Thanks Connor and Alex Tran More

Schedule maintenance Only issue was they failed to reset my service notification on the vehicle. Service crew got me in and out in the time quoted. Staff is extremely prof Only issue was they failed to reset my service notification on the vehicle. Service crew got me in and out in the time quoted. Staff is extremely professional and friendly. More

Very professional, courteous and prompt The service visit went exactly as I’d hoped it would. The staff were very professional, courteous and prompt. They have a spacious and comfortable wai The service visit went exactly as I’d hoped it would. The staff were very professional, courteous and prompt. They have a spacious and comfortable waiting area, where I was able to wait during the hour or so it took to complete the service. More

Great and efficient service Service was excellent. Problem resolved quickly. Thank you Alex for your friendly customer service. Will use Mazda of Roswell to service all of our Ma Service was excellent. Problem resolved quickly. Thank you Alex for your friendly customer service. Will use Mazda of Roswell to service all of our Mazda cars from now on. More

Disappointed You have been servicing my CX-7 since I bought the vehicle. In the past, your service personnel have been fabulous. They have been honest and I could You have been servicing my CX-7 since I bought the vehicle. In the past, your service personnel have been fabulous. They have been honest and I could count on them to do what was needed and respond to issues that I was having with the vehicle. However, this last time I came in for regular service, oil change, and tire rotation. I specifically mentioned that the "tire" light on my dash kept going on and that I needed them to make sure that the tires were checked and, specifically, the tire pressure. I had checked it myself last week and knew that the pressure was low. When I drove off the lot, the "tire' light came on again. I checked the pressure when I got home and it was the same as it was when I had checked it the week earlier. Your service personnel, obviously DID NOT CHECK MY TIRES as I requested and as the paperwork indicated. I had to go to Costco have them inflated to what they needed to be. And the "tire" light has not turned on since. I am disappointed that your service personnel did not do what I had requested, but indicated that they had. My trust in your service center has been compromised. I, therefore, cannot be certain that they did ANYTHING that they said they would do. Were my fluids checked? Were my tires rotated? Was the oil actually changed? Did you check my brakes? etc. I don't know because I no longer trust you. I am seriously considering never coming back for service at your dealership More

Top Service Department This was by far the best service department I’ve experienced. Very friendly and professional team. I would highly recommend using this service at Rosw This was by far the best service department I’ve experienced. Very friendly and professional team. I would highly recommend using this service at Roswell, GA. More