Ocean Mazda West Kendall

Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle More

From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda has a customer for life in me, and Lenny deserves the highest praise possible—10/10! More

Lenny was fabulous! She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We ar She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We are enjoying our purchase:) More

I had an amazing experience with Malena. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda. More

Excellent customer service. Explains everything about the process and how long is going to take, also they send you a video with the details of the process. Explains everything about the process and how long is going to take, also they send you a video with the details of the process. More

We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This r Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next Mazda. More

Dealership is great! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal! More

I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the enti — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can be a stressful process feel exciting and effortless. I couldn’t have asked for a better experience. ⭐️⭐️⭐️⭐️⭐️ 10/10 — I would 100% buy another vehicle from Lenny and recommend her to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience! More

Lenny was incredibly helpful in assisting me with my new lease. This is my first Mazda, and she went above and beyond to ensure I understood every detail. Her professionalism and friendly attitude made the lease. This is my first Mazda, and she went above and beyond to ensure I understood every detail. Her professionalism and friendly attitude made the experience seamless and enjoyable. More

I’m a member of the U. S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, wh S. military, and I take pride in honesty, accountability, and standing behind my word. I initially had some issues with the truck I purchased here, which left me frustrated and disappointed. Once dealership management became aware of the situation, they reached out immediately and took full ownership of the problem. They worked with me to make things right and showed genuine professionalism throughout the process. Mistakes can happen, but how a business responds says everything. In the end, Ocean City Mazda demonstrated integrity and a real commitment to their customers. I appreciate the way they handled the situation and would now feel confident recommending them to others. More