Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ocean Mazda West Kendall

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
21 Reviews
Ocean Mazda West Kendall, a division of Ocean Automotive Group, is South Florida’s newest Mazda franchise dealership. Ocean Automotive group is a state-of-the-art dealer group consisting of two Mazda franchises located in Doral and West Kendall, as well as a boutique luxury dealership also with two locations in Doral and Miami (right outside of Coral Gables). We are a family-owned business with over 30 years of automotive history, but we are innovating continuously – leading the way you do business with your local dealer.
Contact Dealership

14000 Southwest 137th Avenue

Miami, FL

33186

Directions

By Type

Showing 21 reviews

October 08, 2024

Tuve una gran experiencia comprando mi auto con Eduardo Alvarez fue excelente durante todo el proceso de compra. Muy profesional, paciente y siempre dispuesto a ayudar con cualquier pregunta. Si están pens More

by wdcapote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Ocean Mazda West Kendall responded

Muchas gracias por tomarte el tiempo de compartir tu experiencia con Eduardo y nuestro equipo en Ocean Mazda West Kendall. Nos alegra que hayas logrado que el proceso de compra de un auto fuera sencillo y agradable para ti. Eduardo se enorgullece de ofrecer un servicio excelente, y eso es exactamente lo que hizo. Agradecemos tu recomendación y, si alguna vez necesitas algo en el futuro, no dudes en comunicarte con nosotros. Disfruta de tu nuevo Mazda.

September 26, 2024

Very good service and happy with my car thanks to all for your attention, I am happy More

by Yodalmis
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Ocean Mazda West Kendall responded

Good evening, Yodalmis. Thanks for coming to our Mazda dealership and sharing your experience so other people can learn more about us if they want to get a new car from a trustworthy dealer. Drive safe, and we're always here whenever you need us.

September 25, 2024

El agente fue muy amable eficiente y cumplió todas mis expectativas muy eficiente muy atento More

by Yuniorhervis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Ocean Mazda West Kendall responded

Hola, Yuniorhervis. Gracias por compartir tu experiencia y tus amables palabras hacia nuestro asociado Eduardo Álvarez. Los comentarios de clientes como el tuyo son muy apreciados y gracias nuevamente por visitarnos aquí en Ocean Mazda West Kendall.

September 25, 2024

Dealership very clean and organized Eduardo Alvarez my sales person very professional and knowledgeable. He took his time to make the process smooth and easy.Thanks Eduardo for doing your best to make us More

by yoelvazquez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Berber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Ocean Mazda West Kendall responded

Hi, Yoel. Thank you for that perfectly detailed and excellent five star review. Customer feedback is very important to us and it was our pleasure to provide a perfect purchasing experience here at Ocean Mazda West Kendall. We greatly appreciate your support and thank you again for sharing your experience here at our Mazda Dealership.

September 25, 2024

EDUARDO ÁLVAREZ IS A VERY PROFESSIONAL SALES CONSULTANT EXPLAIN US EVERY DETAIL OF THE PROCESS AND VERY KNOWLEDGE ABOUT HIS PRODUCT , HE PUT AN EXTRA MILE ON HELPING US I CONSIDER THIS EXPERIENCE SMOOTH More

by yoelvazquez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Berber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Ocean Mazda West Kendall responded

Hi, Yoel. Thank you for taking the time today and complimenting our professional sales consultant Eduardo Alvarez. We greatly appreciate your online support and thank you again for sharing your customer service experience here at Ocean Mazda West Kendall.

September 20, 2024

The service attendant, Ricky, went way out of his way to figure out our key problem! Also Rene in sales spent his spare time showing us how to download the Mazda app. Above and beyond. More

by annechambers99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service, Rene in sales
Report | Print
Sep 20, 2024 -

Ocean Mazda West Kendall responded

Hi, Anne. We're delighted to hear Ricky and Rene provided such helpful service. It’s great they went the extra mile to assist with your key issue and the Mazda app. We aim to make every visit as smooth as possible, and it’s awesome to see that reflected in your experience. Thanks for sharing this feedback with us; we're grateful for the five-star rating of our Mazda dealership. Drive safe, and we're always here whenever you need us.

August 07, 2024

I recently had the pleasure of working with Malena Ruiz at Ocean Mazda to purchase a new car. Malena made the entire process incredibly smooth and efficient. She went above and beyond to ensure I got the b More

by Metayergary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malena Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Ocean Mazda West Kendall responded

We're delighted to hear about your positive experience with Malena Ruiz at Ocean Mazda West Kendall. It's wonderful to know that Malena's professionalism and dedication made your car purchase smooth and efficient. We appreciate your recommendation and are glad you and your family found the best deal. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new Mazda and we're always here whenever you need us. Drive safe!!

August 03, 2024

Lenny was amazing! The second I walked in and sat down with her she asked me what I was looking for and truly paid attention to my budget, concerns (went with an upside More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosalyn Montanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Ocean Mazda West Kendall responded

Good evening, Karina. We’re really glad to hear about your positive experience with Lenny and Gilbert. It's great to know that Lenny was attentive to your needs and budget, and made the car-buying process smooth and enjoyable. We're also pleased that Gilbert could clarify the financial details for you. We appreciate your recommendation and look forward to seeing you again in a few years for your next upgrade. We're always here whenever you need us. Drive safe!!

August 03, 2024

Muy agradecida con el excelente servicio de Eduardo , es comprensivo , paciente con los clientes y sobre todo muy profesional en lo q hace , recomiendo sus servicios no se van arrepentir , porque yo soy una More

by Neivytv811106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Álvarez
Report | Print
Aug 03, 2024 -

Ocean Mazda West Kendall responded

Muchas gracias por compartir su experiencia cinco estrellas con nosotros. Estamos encantados de saber que Eduardo le brindó un excelente servicio. Nuestro equipo está dedicado a brindar la mejor experiencia posible a nuestros clientes y nos aseguraremos de transmitir sus amables palabras a Eduardo. Realmente apreciamos su recomendación y esperamos poder servirle nuevamente cuando necesite Servicio.

August 03, 2024

Muy agradecida con el buen servicio de Eduardo Álvarez Pérez , satisfecha con mi nuevo auto ,con su buen trato y su paciencia 🤗 recomiendo que se dirijan a Eduardo que no se van arrepentir , saldrán sati More

by Neivytv811106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Ocean Mazda West Kendall responded

Nos alegra mucho saber que está satisfecho con su nuevo carro y el servicio que recibió de Eduardo. Es maravilloso saber que su buen trato y paciencia tuvieron un impacto positivo. Su recomendación significa mucho y nos complace que la amabilidad de Eduardo haya destacado para usted. Gracias por compartir tu experiencia y siempre estaremos aquí cuando nos necesites. Conduce con cuidado.

1
2
3