292 Reviews of Ocean Mazda - Service Center
Service!!!! Sissy minute I got to the dealer he was very pleasant and then Alex very nice guy, knowledgeable, friendly. I recommend service of farming at fulsom Sissy minute I got to the dealer he was very pleasant and then Alex very nice guy, knowledgeable, friendly. I recommend service of farming at fulsome master at 97 and 12. More
Great service! I've had my 2016 Mazda6 for almost 2 years now and each time I need maintenance I take my car to Ocean Mazda. The service department has incredibly he I've had my 2016 Mazda6 for almost 2 years now and each time I need maintenance I take my car to Ocean Mazda. The service department has incredibly helpful staff and they don't overcharge you for service. They provide great service in a timely and affordable manner. I have and will continue to recommend this dealer to friends and family. Thank you for your wonderful service each and every time. More
Very Good First Experience I chose Ocean Mazda to perform a factory recall on my CX-9. It was my first time doing business with them, and was very pleased with their services, f I chose Ocean Mazda to perform a factory recall on my CX-9. It was my first time doing business with them, and was very pleased with their services, from setting the appointment all the way to delivering my repaired car. More
my car had a recall and they took care of it right away. there was a recall to my car, and my service advisor took care of it right away.he offered me a rental at no cost. everything was very professiona there was a recall to my car, and my service advisor took care of it right away.he offered me a rental at no cost. everything was very professionally done. More
Friendly staff Great place to get vehicle service, I did not give a 5 star rating, because there is no coffee available in the waiting room, bathroom was being clean Great place to get vehicle service, I did not give a 5 star rating, because there is no coffee available in the waiting room, bathroom was being cleaned, so have to go across the drive in order to access another bathroom, those were the inconveniences on the waiting room. But the service part was 5 stars rating, friendly staff made visit pleasant, and car was serviced quickly and problem was solved (a blown overhead light bulb) More
Best service in Miami Convenient location, Fast service, nice personnel. They even gave every person in the waiting room empanadas and coffee for free. This will be my deal Convenient location, Fast service, nice personnel. They even gave every person in the waiting room empanadas and coffee for free. This will be my dealership for service from now on. More
Great Service I had a great service at Ocean Mazda would recommend it to everyone. I would recommend the Mazda 3 to everyone. Went 2 Ocean Mazda for routine oil cha I had a great service at Ocean Mazda would recommend it to everyone. I would recommend the Mazda 3 to everyone. Went 2 Ocean Mazda for routine oil change. I noticed that the belts or wearing out and suggested that I have them replaced and also, I also had an alignment done on the vehicle. More
Great service The service rep Andy does his job great. I think I had him last time and I had very good experience then too. I immediately was taken to his room a The service rep Andy does his job great. I think I had him last time and I had very good experience then too. I immediately was taken to his room and the service, oil change and tire rotation, was finished faster than the time he told me. More
Horrible- Ripoff- Thieves- STAY AWAY Brought my car in for service for a simple repair. They tried to make it very complicated. They Quoted me almost $1000 to fix it, so I spoke to the Brought my car in for service for a simple repair. They tried to make it very complicated. They Quoted me almost $1000 to fix it, so I spoke to the service manager Mike, who gave me this long xx story about the repair, as if I was dumb and knew nothing about cars or mechanicals. I told them not to fix it and it still cost me over $220 to get my car back for the 'diagnosis', when in fact I told them what it needed before I even dropped it off. The whole diagnosis was merely looking under the car to see the problem. Should've taken just enough time to put it on a lift and walk under and look underneath- 5 mins maybe?? Not to mention the sign on the wall says diagnosis is $170. I went to the Mazda dealer in Coconut Creek for $370. It's my second time there and they run their business in a totally different and straight manner. STAY AWAY from this Ocean Mazda in Doral- They will talk to you all sweet and respectful, but---They are Dishonest! More
horrible experience I get there at 10:23am to get my car diagnosed. Vlad was the one who attended me. He told me it would be 3hrs max till they figured out what was wrong I get there at 10:23am to get my car diagnosed. Vlad was the one who attended me. He told me it would be 3hrs max till they figured out what was wrong with my car. It was not even 2hrs till he called me back. When he phoned me i was right around the corner so i walked into his office. He told me the car car was done being checked and the estimate of how much it was gonna cost. He was actually very helpful till he gave the paper work to the cashier. When i approached her she said she hadnt recieved the keys due to the fact they apparently wash and clean the cars after they get service. After 30 minutes i came back and asked how long it was gonna take and both cashiers had no idea what i was talking about didnt know where the man who attended me was, apparently he had left. Then they proceeded to tell me they were still checking my car. And still washing it. So i sat down and waited another 30 minutes. When i went back and asked again they told me to wait and they would call me. Ive been waiting already for 4 hours. When they finally brought my car to me. They just gave me the keys and proceeded like it was no big deal. My car hadnt been washed the inside was still the same. Now im just wondering why it took so long. They didnt wash my car and i waited an extra 2 hours. Its just the principle. How am i supposed to trust these ppl when im being lied to and have me waiting 5 hours in total for nothing after getting my results. Im very unpleased with the staff and dealer. More