Ocean Subaru of Fullerton

A very good experience as always The service advisor always kept me informed on the progress of my car always kept me informed on the progress of my car More

Ocean Subaru has become a very nice dealership and service dealership in Orange County. Trey is the number one man you wanna work with he is honest doesn’t put pressure on you and he helps you fix you service dealership in Orange County. Trey is the number one man you wanna work with he is honest doesn’t put pressure on you and he helps you fix your car without major cost. Trey helped me fix a major repair on my Subaru cross track with the radiator if he had not helped I would’ve been out $1600 roughly.. I trust Ocean Subaru service dealership because of.Trey! I will buy my next car at Ocean Subaru because of Trey! More

Accommodating customer focused , listened, and responded in a manner that let you know that you were in the right place. Facility very welcoming also with staff taking care of your needs. I was really imp in a manner that let you know that you were in the right place. Facility very welcoming also with staff taking care of your needs. I was really impressed with all of them. More

I had my tires rotated at Costco and they stripped one of the lug nuts and broke off another one. I got two other quotes at tire shops to replace them which were around $200. I called Subaru on Euclid and th the lug nuts and broke off another one. I got two other quotes at tire shops to replace them which were around $200. I called Subaru on Euclid and they said they could do it for much less. When they were inspecting it, they noticed another one was stripped and replaced that one for me also and only charged for parts. Everyone from check-in to check out to the woman in the lounge were extremely kind. They walked around with a basket filled with waters and snacks, and were all very polite. The waiting room is Everyone from check-in to check out to the woman in the lounge were extremely kind. They walked around with a basket filled with waters and snacks, and we’re all very polite. Thank you for great service. More

Clean and friendly Everyone from parts sales service very helpful and friendly. Coffee machine is nice as well helpful and friendly. Coffee machine is nice as well More

Always perfection when having services at Ocean Subaru. Thank you and keep it up 5stars Thank you and keep it up 5stars More

Great customer service! ! Timely, get discounts, work done correctly! Always open. Thank you so much! ! Timely, get discounts, work done correctly! Always open. Thank you so much! More

Responded well to my specific interests and questions. Very professional. I will recommend Ocean Subaru Very professional. I will recommend Ocean Subaru More

Almost every time I enter the glass doors and stand to wait for the next customer service representative, no one person looks up to acknowledge me. It doesn't take much to simply look up and say, "Hi, I'l wait for the next customer service representative, no one person looks up to acknowledge me. It doesn't take much to simply look up and say, "Hi, I'll be with you in a second." Nope, I just wait there like I don't exist, then when someone is finally done typing, is when they finally address me. I've never cared about the lack of customer service enough to write about it, but this time there was something else... Every time I have my vehicle serviced, it comes back washed. This time, however, it was not washed. I asked, and the person helping me said the car wash shuts down at 4pm. So, I got in my car and looked at the time---it was 3:52pm. I went to a nearby car wash and paid $20 to get my car washed. Needless to say, I was very disappointed. More

I had a great experience with your sales team they were nice and knowledgeable and eventually I felt like I got a fair deal nice and knowledgeable and eventually I felt like I got a fair deal More