Ocean Subaru of Fullerton

Our salesman, Emmanuel really advocated for us and worked to show us all the possibilities in our price range. He also had fast communication when we had further questions. to show us all the possibilities in our price range. He also had fast communication when we had further questions. More

Customer service got my car in and out with ease. The people there are always kind and helpful. The people there are always kind and helpful. More

Prescilla our dealer was very professional, friendly, patient, knowledgeable about the vehicles we were looking at and test drove. patient, knowledgeable about the vehicles we were looking at and test drove. More

I hate to write this but the overall experience my wife and I had at Ocean Subaru was "poor". I would like to talk to the actual owner of the dealership to discuss. However, to be brief, always get other and I had at Ocean Subaru was "poor". I would like to talk to the actual owner of the dealership to discuss. However, to be brief, always get other car quotes before sitting down to finalize a transaction with Ocean Subaur. Make sure you are comparing the "same" equipment. The Crosstrek, which I bought, has a number of trims. Make sure you compare "apples to apples". And, my experience with the finance department was one of great difficulty. But, be careful of the push for the "extended warranties". I was pushed to buy a whole bunch of them but had previously refused to do so. But that didn't stop them from trying. The Finance person had for some reason pushed on the electrical system warranty extension. And, guess what". My car's electrical system failed after five days. I bought the car on July 20, 2025. Five days later the system fails. And, I am then told there has been a national recall on the particular part and it is "backordered"!!!! I was sold a car with a known defective part. I have since been provided a "loaner" car. Today it is August 8th. And, no one from the dealership has called me to update me on what is happening with the car! I have had to postpone my trip with my wife but I will now just take the courtesy car and hope it doesn't fail. I now want my car replaced and some items which I will discuss with the owner. Bottom-line, be very careful and trust your gut. More

I love Ocean Subaru! Both the sales team and service are awesome. Service communicates clearly and quickly and my sales rep has been completely transparent and helpful wi Both the sales team and service are awesome. Service communicates clearly and quickly and my sales rep has been completely transparent and helpful with my purchases. I will continue to recommend to others and buy my next vehicle here. More

Very helpful staff with timely service. The facility has a clean and comfortable waiting room. The facility has a clean and comfortable waiting room. More

Kasem is an amazing Service Advisor taking care of the customers like family, guiding important decisions as if he has a vested interest in each person he interacts with. Fantastic representative for the customers like family, guiding important decisions as if he has a vested interest in each person he interacts with. Fantastic representative for the dealership and the brand. More

It took twice as long as the estimated time. Thankfully, I took my laptop with me, and I was also thankful to be dropped off at a cafe to work in the meantime! The car works and feels great, and Thankfully, I took my laptop with me, and I was also thankful to be dropped off at a cafe to work in the meantime! The car works and feels great, and the staff was very responsive. More

The staff was very pleasant. The service performed was explained in detail and was done on time as promised. The service performed was explained in detail and was done on time as promised. More

We were given quick accommodations. The salesman was very helpful. His explanation was very understandable. He was truthful. The salesman was very helpful. His explanation was very understandable. He was truthful. More