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Ocean Subaru of Fullerton

Fullerton, CA

4.6
583 Reviews

1100 S Euclid St

Fullerton, CA

92832

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Showing 583 reviews

October 20, 2026

Took in vehicle for minor maintenance and dealership asked if I wanted a car wash to which I said yes. Took about 40 mins but when I got the car back, no car wash and they didnt clear out the notificati More

by josephaalcaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevie Adkins
Oct 24, 2026 -

Ocean Subaru of Fullerton responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 20, 2026

Always excellent service. All the service advisors are easy to work with and treat me with respect and care. I have had 4 cars serviced here over the years and always more th More

by OCBORICUA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service advisors. KC, Colin everyone else. , Matthew Mariani, Prescilla Robles
Oct 20, 2026 -

Ocean Subaru of Fullerton responded

Knowing you’re confident letting us service your Subaru Forester year after year means a lot to our team. We’re pleased our advisors could treat you with respect and care at each visit. Your loyalty and kind words encourage us to keep delivering top-notch service. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 18, 2026

Just bought my first new car and they made my experience great! They went out of their way to get me the color and the model I had my heart set on. They were very patient with me. I’m really excited to star More

by buffycutler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevie Adkins
Oct 18, 2026 -

Ocean Subaru of Fullerton responded

Knowing you felt our team went the extra mile to secure the exact color and model for your new Subaru Crosstrek means a lot to us. We’re glad the process felt fun and simple, and that our patience helped you embark on your first new-car journey with confidence. Enjoy every adventure in your Crosstrek! Omar Fonseca omar.fonseca@oceansubaruoc.com

October 16, 2026

Best service in the world I am so glad to have this service and dealer and everyone said Subaru is very nice car also. More

by pan.kim721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez, Naveed Fazli, Diego Guzman, Alex Sandoval, Benito Hernandez, Stevie Adkins, John Schilling, Matthew Mariani, Prescilla Robles, Manny Vazquez
Oct 17, 2026 -

Ocean Subaru of Fullerton responded

Your praise of our service as the best in the world is incredibly uplifting to our service department. We’re glad to hear that everyone recognizes how nice your Subaru Outback is, and we’re honored to care for it. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 16, 2026

Great customer service. Made an appt and got my car in and out in just over an hour with it washed and ready to go. Great waiting room More

by iso4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Vazquez
Oct 16, 2026 -

Ocean Subaru of Fullerton responded

Knowing that scheduling an appointment and completing service on your Subaru Ascent in just over an hour, with it washed and ready, met your expectations is rewarding. Hearing that you appreciated our customer service, the fast turnaround with a wash, and our comfortable waiting room means a lot to our team. Thank you for choosing our service department. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 16, 2026

A regular maintenance service at 36K and all is well. I did notice a longer wait for the job to be done, and that, of course, is due to word getting out that Ocean Subaru is the place to be. More

by FSWONG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasem, in service department
Oct 16, 2026 -

Ocean Subaru of Fullerton responded

We’re glad your Forester is running smoothly after its 36,000-mile maintenance. We appreciate your patience during the longer wait, which reflects our service department’s growing reputation. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 15, 2026

This was my second visit to the service department on my brand-new 2026 Solterra Premium, and like the first, it was fast. I would recommend Ocean Subaru to anyone who asked. More

by tdice417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Miranda
Oct 15, 2026 -

Ocean Subaru of Fullerton responded

We’re glad the service on your 2026 Solterra Premium was quick on both visits. Knowing you’d recommend our dealership means a lot to us. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 13, 2026

Service was quick and thorough. Friendly staff and comfortable waiting room. Would highly recommend Ocean Subaru to purchase and vehicle and for service. More

by PUKI.SUKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treymon, Session
Oct 14, 2026 -

Ocean Subaru of Fullerton responded

Your praise for our quick, thorough service and welcoming waiting room reflects how our service department strives to blend efficiency with comfort. Your recommendation for both vehicle purchases and service means a great deal to our team, and we look forward to caring for your Subaru Forester Hybrid again. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 13, 2026

From the moment we pulled up to the dealership until we drove off with our new car, we felt heard and served with genuine warmth and personal attention.. Every single person we dealt with treated us like More

by tmauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Fonseca, Anthony Gonzales, Kaylie Ennis, from Subaru’s Love Encore Program, Manny Vazquez
Oct 13, 2026 -

Ocean Subaru of Fullerton responded

We’re glad your carbuying experience felt so warm and personalized from start to finish. Knowing that every step, from greeting you to checking in afterward, made you feel like a VIP is truly rewarding. Enjoy driving your new Subaru Forester Hybrid, and we look forward to assisting you again. Omar Fonseca omar.fonseca@oceansubaruoc.com

October 12, 2026

I was promised the service wouldn’t take longer than an hour and explained to them I wasn’t able to wait longer, they assured me on the phone the time it would take, but once I got there and after they too More

by afil82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the names
Oct 16, 2026 -

Ocean Subaru of Fullerton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Omar Fonseca omar.fonseca@oceansubaruoc.com

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