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Olathe Ford Lincoln

Olathe, KS

4.7
1,526 Reviews
Call Dealership (913) 782-0881
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1845 E Santa Fe

Olathe, KS

66062

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1,526 Reviews of Olathe Ford Lincoln

July 11, 2023

Jill was easy to work with and the recall was fixed quickly! Easy in and out! More

by bieker_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
July 11, 2023

Oil change was completed in a timely manner. Service rep was great to work with. More

by shanewood20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
Report | Print
July 07, 2023

Jill was very helpful in getting me in to fix a nail in my tire on Thursday so I could get to work on time. More

by lyndamccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Report | Print
July 01, 2023

Service was excellent as usual and staff was friendly. This Lincoln dealership always exceeds my expectations. More

by Susan Yetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
June 30, 2023

We were there for an oil change and Jill in the service worked with us. She is great.. Helpful, knowledgeable, kind, friendly and very efficient. More

by Patti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill in service department
Report | Print
June 30, 2023

Service was completed in a timely manner. Service advisor was thorough with his expiation of the problems that needed attention . More

by stan9285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRETT WONDRA
Report | Print
June 30, 2023

Experience with oil change appointment was fantastic. Efficient, friendly, no hassle. Couldn’t have asked for a better experience. More

by shand123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill in Service Dept
Report | Print
June 28, 2023

Ziegler did a very good job of explaining the costs of the various services. Did not try to pressure me into additional costly services. More

by wunderwerks
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ziegler
Report | Print
June 26, 2023

I had a great experience! Pat Larkin did a great job with the finance side and made the whole process easy. John Kennedy was able to find the car we needed and was attentive More

by khnatyshyn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat Larkin, John Kennedy, Jordan Brewer
Report | Print
Jun 27, 2023 -

Olathe Ford Lincoln responded

Thank you for your kind words!

June 26, 2023

The Olathe Ford Service Center is extraordinarily slow. Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropp More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR
Report | Print
Jun 27, 2023 -

Olathe Ford Lincoln responded

We are terribly sorry to hear all of this as it is far from the standard we set for ourselves. Can you please call our General Manager, Mario Washington, at 913-269-5156 so we can hear more and begin to rectify this situation? Thanks

Jun 27, 2023 -

A responded

Hello, Thank you for your message. We called 913-269-5156 - No one answered but we left a voicemail. I should note that shortly before we called the number, our Olathe Ford service associate messaged us that our car would be delayed yet again.

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