Olathe Ford Lincoln

Excellent service We bought new tires and they did a great job! Michael Wells was courteous and it was easy to work with him. It was done in a timely manner. We bought new tires and they did a great job! Michael Wells was courteous and it was easy to work with him. It was done in a timely manner. More

150 truck purchase Corbin Hass knows the F-150 brand and options. World of difference between the 2015 F-150 that we also purchased at Olathe Ford. Love our Platinum 202 Corbin Hass knows the F-150 brand and options. World of difference between the 2015 F-150 that we also purchased at Olathe Ford. Love our Platinum 2020 F-150. The 10 speed vs 5 speed transmission is far superior. Been a Ford fan for many years. Still have my baby...aka Tennessee Orange Regency 5 speed 2007 GT Mustang....bought at Olathe Ford in 2007! More

Quick Lane Usual fine experience. Good service, nice facilities and good value. It was the first time I had used the appointment feature and that worked fine, Usual fine experience. Good service, nice facilities and good value. It was the first time I had used the appointment feature and that worked fine, saved some time. Thanks! More

STAY AWAY!!! I just spent an entire day making a deal on an F-150, filling out a credit application only to have them bait and switch the purchase agreement on me I just spent an entire day making a deal on an F-150, filling out a credit application only to have them bait and switch the purchase agreement on me last minute. I received two purchases agreements that matched the correct TOTAL MSRP on the window sticker of the vehicle only to have them to tell me they made a mistake and bump up the MSRP by $2500! They are artificially inflating MSRP prices by adding back in factory package discounts... So not only are they deceiving customers into thinking they're getting a better deal than they actually are... they are providing and agreeing to deals only to back out minutes later! They even had the nerve to tell me that I should be grateful that they told me this now instead of when I drive 3 hours to pickup the vehicle. I will be reaching out to FORD, STATE AG, and every other agency that protects consumers. Curtis Walter (GM) was very rude and refused to honor the two purchase agreements that were sent to me. He then proceeded to HANGUP on me because he was done "talking to me". Mind you, I never cussed or was rude--just furious that they would not honor the original purchase agreement that had the correct VIN and MSRP matching the window sticker! He continued to cut me off while I was speaking. Beware of this dealership as clearly they have no customer service skills--even at the highest level and are doing so very sketchy things. STAY AWAY! More

Friendly Staff; Great Service Mike always make you feel special and provides white glove service. Service of vehicle was great, Was on time for appointment and completed service Mike always make you feel special and provides white glove service. Service of vehicle was great, Was on time for appointment and completed service in time promised More

best car buying experience I have ever had Todd Woodhouse is a great salesman.. he went out of his way to make sure I was well taken care of. He stayed late one night to make sure we got the de Todd Woodhouse is a great salesman.. he went out of his way to make sure I was well taken care of. He stayed late one night to make sure we got the deal done right on the new purchase. More

Had oil change and tires inflated Very nice experience. They let me sit outside on bench in great weather. All who I spoke to were kind and Polite. Thank you. fixed a recall that I did Very nice experience. They let me sit outside on bench in great weather. All who I spoke to were kind and Polite. Thank you. fixed a recall that I didn't know about. Thank you!!! As I don't walk well brought car to where I was sitting on Bench and I really appreciate that! :) More

I can’t say enough about the service that I got from Olathe Ford crew especially from the salesman Corbin Haas. I was treated with the utmost respect and consideration from the very beginning. Through a Olathe Ford crew especially from the salesman Corbin Haas. I was treated with the utmost respect and consideration from the very beginning. Through all the paperwork to showing me all the features of my Ford Edge Titanium. Plus making sure that everything was done perfectly. Thank you Olathe Ford for my new ride, I love it . More

Excellent Service Department They picked up my car, repaired it and returned it to me the same day. Olathe Ford;s service department continues to impress me. The people there are They picked up my car, repaired it and returned it to me the same day. Olathe Ford;s service department continues to impress me. The people there are very friendly and efficient. More

Very Professional, helpful I knew two vehicles I was interested in, Edge and Escape. Jim Cline, my salesman let me drive a few till I decided which I wanted. He knew I was inte I knew two vehicles I was interested in, Edge and Escape. Jim Cline, my salesman let me drive a few till I decided which I wanted. He knew I was interested in one color, which was not on the lot, but had it delivered to Olathe Ford while I was driving others. Jim made the purchasing process move right along. I never had to wait long at all. I took my vehicle home that day and am very happy with my purchase-Edge. Thank You Jim for All Your Help. More