Olathe Ford Lincoln

Another great experience I always know the work will be done efficiently and correctly when I go to Olathe Lincoln service. I love the loaner car and the pick up and delivery I always know the work will be done efficiently and correctly when I go to Olathe Lincoln service. I love the loaner car and the pick up and delivery service. Makes my life so much easier. Mike is always so nice and very professional. I no longer dread getting my car serviced! More

understanding and flexible good use of text updates to communicate during estimate and repair. I was willing to give them the weekend to finish the repair but they surprised me good use of text updates to communicate during estimate and repair. I was willing to give them the weekend to finish the repair but they surprised me with having it ready on a Saturday. More

Replace brakes I had a service appointment for my brakes scheduled after a check during an oil change determined they needed it. I received at least 2 emails to remi I had a service appointment for my brakes scheduled after a check during an oil change determined they needed it. I received at least 2 emails to remind me of the appointment. When I came in, the service center told me it would take 2 hours to do the work and it was done in 2 hours! More

Defective glove compartment door Jason went out of his way to get a replacement part and was very professional. In addition, the repair was done in less time than expected. Jason went out of his way to get a replacement part and was very professional. In addition, the repair was done in less time than expected. More

Purchase of Van This is my first commercial purchase from Olathe Ford. They were supportive and easy to talk with. The entire process was great, easy and even enjoy This is my first commercial purchase from Olathe Ford. They were supportive and easy to talk with. The entire process was great, easy and even enjoyable. More

2 days to replace front tire Said 2 tires in stock, turns out none were. I could not make it back in the afternoon when tires were in stock that afternoon. Had to return the nex Said 2 tires in stock, turns out none were. I could not make it back in the afternoon when tires were in stock that afternoon. Had to return the next day. The service people were excellent though. More

Great Service Experience Mike does a great job of scheduling my appointment. When I arrive there is a quick handoff of my vehicle while they provide a great place for me to w Mike does a great job of scheduling my appointment. When I arrive there is a quick handoff of my vehicle while they provide a great place for me to work. Car is cleaned when complete and on my way. Great experience. Mike More

Excellent and friendly service I didn’t work with any specific person. I left the vehicle the night before and picked it up after 7pm that night. I was called but do not recall th I didn’t work with any specific person. I left the vehicle the night before and picked it up after 7pm that night. I was called but do not recall the person’s name . I am very pleased with Olathe Ford every time I bring it in for servicing. More

Battery replacement The Quick lane service allowed me to get service the same day requested. Since the battery replacement required me to bring the car to a trained servi The Quick lane service allowed me to get service the same day requested. Since the battery replacement required me to bring the car to a trained service technician it limited my options for service choices. I was satisfied with Ford service, but this should not be required for a simple battery replacement. More

Efficient & courteous Thank you, Mike, for helping me get my battery replaced quickly. I had pushed my luck a bit too far, and you were able to take care of it asap. Appr Thank you, Mike, for helping me get my battery replaced quickly. I had pushed my luck a bit too far, and you were able to take care of it asap. Appreciate it! More