Old Orchard Nissan

Love the service here. This is now my regular spot for maintenace. Always so kind. This is now my regular spot for maintenace. Always so kind. More

While I was traveling with my family, our Armada's windshield wipers suddenly stopped working in the pouring rain. I called Old Orchard Nissan with no hope, because I didn't have an appointment and I windshield wipers suddenly stopped working in the pouring rain. I called Old Orchard Nissan with no hope, because I didn't have an appointment and I wasn't even a local customer. They not only found the necessary parts in stock, but also fixed the car in fifteen minutes, without ever making it seem like we were strangers or intruders. More

Worst experience ever! !!!! Started out trying to get my 18-yr old daughter a newer car, we live in Michigan. Finally found the needle in the haystack, the perfect car, ev !!!! Started out trying to get my 18-yr old daughter a newer car, we live in Michigan. Finally found the needle in the haystack, the perfect car, every option she wanted at a good price. but it was in Skokie Illinois (old Orchard Nissan). We proceeded to our credit union, and she was pre-approved at 4.5% interest for the car, I proceeded to stay in contact with Old Orchard, I explained everything to Paul (salesman), from her credit union approval all the way thru Mi tax and Mi title, they assured me everything was covered, no problem. Car will be warmed up upon our arrival 9am. we headed to Ill in a snowstorm all 5-hr. white knuckle drive, we arrived guess what no Paul, no warmed-up car, they had to go find it, finally car shows up to lot, yup everything she wanted, I proceeded to talk with the new salesman Giddian which was really nice, polite and totally understood my Delima thru the hour I was there. Manager Casper (like the ghost) came to me and said we cannot sell you the car unless I financed thru them, I politely said no here is the whole conversation thru messages back and forth thru myself and Paul. Well after waiting for about 30 min Casper and Eric Villanueva (General Manager) said to me and my 18-yr old daughter it is time to part ways and LEAVE!!! I about lost it and offered to pay in cash, credit card .... ETC, they said no leave. They Kicked us out, unbelievable Worst experience of my life buying a car!!! More

Needed my Titan to have some work done. This is a great place to come for service. This is a great place to come for service. More

The problem with my car's electronic system reappeared even after it had been repaired at another service center. The specialists at Old Orchard Nissan conducted a thorough diagnostic check and identified even after it had been repaired at another service center. The specialists at Old Orchard Nissan conducted a thorough diagnostic check and identified a hidden sensor malfunction that others had missed. They replaced the part under warranty, and the problem has not returned since, which confirms their high level of expertise. More

Mary worked her magic to get my car back on the road in a short period of time. short period of time. More

Thank you Rafael for the help on my brand 2026! Love it and was pleased with the service your provided! Love it and was pleased with the service your provided! More

Thank you for fixing my vehicle. I will be back for anything needed in the future. I will be back for anything needed in the future. More

At first, I was quite hesitant about buying an electric car. However, the specialists at Old Orchard Nissan effectively dispelled all the myths surrounding the Mustang Mach-E. They gave me the opportunity car. However, the specialists at Old Orchard Nissan effectively dispelled all the myths surrounding the Mustang Mach-E. They gave me the opportunity to spend a full day behind the wheel, and this detailed demonstration made my decision, and now I'm thrilled with my new car. More

Best service department to come to if you need work on your Nissan. Exceptional customer service. your Nissan. Exceptional customer service. More