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Old Orchard Nissan
Skokie, IL
3,413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,413 reviews
April 27, 2024
Based on the Yelp reviews, I was prepared to be disappointed, but my expectations in disappointment were vastly exceeded. The only worse dealership experience in my two dozen car buys was when a pl disappointed, but my expectations in disappointment were vastly exceeded. The only worse dealership experience in my two dozen car buys was when a place held my keys hostage. Here, I called to make sure the uniquie car I as looking at online (Porsche Cayenne Hybrid), was available, as it was 100 miles away. I was assured it was available to test drive. When we got there were were told “it was being wholesaled out” and was unavailable. The. Were were told it was “inoperable”. We we insisted on at least seeing it, we were shown a car the was completely dead, had a new large gouge in the side, and very deeply rusted brake rotors. This car hadn’t moved in months. The hood latch was broken, and it was filthy inside, as well as partially disassembled. This was was $100,000 car 4 years ago, and nice enough to be Porsche Certified Preowned 4 months ago. They killed it, and then kept it around as a low price online bait to bring people in. When it became clear that we weren’t there into buy anything lease, they had the hutzpah to offer “a good deal” on this sad derelict Porsche! STAY AWAY. More
by eric.kuhns@gmail.com
Employees Worked With
Max Panasenko
Helpful April 26, 2024
Mary in the service department is wonderful. She was helpful in getting my car diagnosed and fixed in record time. She also didn't push extra services, which was a breath of fresh air. She was helpful in getting my car diagnosed and fixed in record time. She also didn't push extra services, which was a breath of fresh air. More
by rmamcgraw
Employees Worked With
Mary
April 26, 2024
Recently had a pleasant experience at Old Orchard Nissan, as pleasant as possible when spending money to fix my car! Bindi took good care of me, communicated throughout the process, and didn't push unnecessa as pleasant as possible when spending money to fix my car! Bindi took good care of me, communicated throughout the process, and didn't push unnecessary services on me. More
by gavinelmers326
Employees Worked With
Bindi
April 26, 2024
The service department at Old Orchard Nissan is great. Recently had some trouble with my Sentra, and Bindi in service was very helpful. They were able to figure out the issue, and get it fixed. Thank you Recently had some trouble with my Sentra, and Bindi in service was very helpful. They were able to figure out the issue, and get it fixed. Thank you Bindi! More
by alviningtoncarr
Employees Worked With
Bindi
April 26, 2024
Linda in the service department was very professional and communicated my car's issues well. Very happy with the service I received at Old Orchard Nissan. communicated my car's issues well. Very happy with the service I received at Old Orchard Nissan. More
by morganangus167
Employees Worked With
Linda
April 22, 2024
Bindi in the service department is great. Took my car in because it was making weird noises, Bindi called and told me what they found and asked for permission to do the work. I approved the w Took my car in because it was making weird noises, Bindi called and told me what they found and asked for permission to do the work. I approved the work and everything was done within a day. More
by Carly M
Employees Worked With
Bindi
April 21, 2024
I had a really great experience at my most recent visit to this Old Orchard Nissan! Mary was really amazing at addressing all of my concerns, and one of the technicians was very thorough in explaining all to this Old Orchard Nissan! Mary was really amazing at addressing all of my concerns, and one of the technicians was very thorough in explaining all of my questions in regards to things with my vehicle. They even retested my battery in front of me so I could feel secure in knowing it still was strong even though a previous auto shop had told me I needed a new one. Thank you! More
by inanmathews
Employees Worked With
Mary
April 20, 2024
Recently had a great experience in the service department. Went in for some maintenance. Everyone was professional and friendly. Very happy with the service. department. Went in for some maintenance. Everyone was professional and friendly. Very happy with the service. More
by Oren S
Employees Worked With
LInda
April 19, 2024
Great service department. Linda was able to explain what was going on with my car and how much it was going to cost. It is never easy to spend so much money on your car, but L Linda was able to explain what was going on with my car and how much it was going to cost. It is never easy to spend so much money on your car, but Linda made it very easy. She explained everything and kept me updated till it was done. Thank you! More
by simokrause927
Employees Worked With
Linda
