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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,228 Reviews
Call Service Center (877) 351-5535

1,228 Reviews of Old Orchard Nissan - Service Center

Sort by
November 12, 2021

I was in contact as the repair was going on and so I felt very good about it thank you rich. And thank you choo choo for always making sure my car is clean. More

by aledelman70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Choo choo, Sergio Acosta
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November 09, 2021

Everything went very smooth. People are very cordial.customer service people were very helpful and More

by ARVIND44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Arvind, thank you very much! We appreciate it

November 09, 2021

Attentive and thorough, would not hesitate to recommend this dealership to friends or family members More

by THENRICH0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Thank you for your review for our Service Team! We appreciate it very much, see you for your next service appointment!

Nov 11, 2021 -

THENRICH0429 responded

The service to my daughters car and the response she received left her wanting

November 09, 2021

Every time I need service done on my car I always get amazing treatment from the staff. Everyone is very friendly and helpful and it’s always a wonderful experience. More

by Pink_62894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Service department
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Nov 11, 2021 -

Old Orchard Nissan responded

Thank you so much for your kind words about our Service Team! We are so glad that you have had such a positive experience & we look forward to seeing you again soon

November 08, 2021

They were honest and sincere about what my car needed and what it did not. They did not to sell me on parts or services that were not needed. For that, I’m pleased with the service, people that work there an More

by NATHANBYRWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Thank you, Nathan for your review for our Service team! We are glad that you had such a positive experience!

November 08, 2021

Customer service has always been excellent from day 1. The staff always goes above & beyond. More

by elaine_aguilera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich, Todd Martin, Brian Ferguson, Julissa Taboada, Chris Dranka
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Elaine, thank you so much for your kind words about our team! We appreciate it & hope to see you again soon!

November 05, 2021

Fast, nice and clean. They took a son as I got there and they got the work in less time than quoted More

by ARMANDO.JIMENEZ407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department was 👍
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Nov 11, 2021 -

Old Orchard Nissan responded

Thank you, Armando for your review! We appreciate it very much & we know how valuable your time is, so thank you! See you again soon

November 05, 2021

Fast service, keeps In touch via text, only complaint is the disinfectant custodial staff was using had a very strong scent, which I found annoying, no one else seemed to mind. More

by ANN14
Recommend Dealer
Yes
Employees Worked With
Service dept staff were efficient and stayed in touch
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Nov 11, 2021 -

Old Orchard Nissan responded

Thank you, Ann for your review! We are very proud of the technology we have in order to communicate with our customers, so we appreciate your kind words. We appreciate your understanding in trying to keep our facility as clean as possible during these times. We will pass on your feedback!

November 04, 2021

I got my car ready for servicing and finished on time.I I got my car ready for servicing and finished on time. I will always be served here. More

by JAYCHO1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Thank you, Jay for your review! We are so glad that you are happy with your experience(s) with our Service Department! We look forward to seeing you again soon

November 03, 2021

Good! Great service, pricing for a new tire, and excellent customer service!! also, no long waits! More

by KATHRYNANGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich
Report | Print
Nov 11, 2021 -

Old Orchard Nissan responded

Thank you, Kathryn for your review!

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