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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,229 Reviews

1,229 Reviews of Old Orchard Nissan - Service Center

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April 13, 2024

I recently brought my car to Old Orchard Nissan for some service. Mary took care of me. She was super friendly and explained everything going on with my car. Even showed me pictures. Great service very happ More

by Randolph P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to share your positive experience at Old Orchard Nissan! We are thrilled to hear that our knowledgeable and friendly staff contributed to your satisfaction.

April 11, 2024

Worked with Mary recently on a recall for my vehicle. She was very friendly and communicated well. Explained everything that was going to be done, and it was all done in one day. Great experience at Old More

by Stephanie N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 22, 2024 -

Old Orchard Nissan responded

Thank you for taking the time to share your positive experience at Old Orchard Nissan! We are thrilled to hear that our knowledgeable and friendly staff contributed to your satisfaction.

April 10, 2024

Bindi in service was very helpful. Helped get my car diagnosed and fixed. Great communication. Thank you! More

by mahomamacomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Apr 22, 2024 -

Old Orchard Nissan responded

Old Orchard Nissan tries to make each customer happy when they service with us! Thank you for your business.

April 07, 2024

Mary in service was great. My Pathfinder was running really rough. Was able to get an appointment fairly quickly. Mary checked me in and kept me updated throughout. Car is runn More

by alannaurbina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 22, 2024 -

Old Orchard Nissan responded

Old Orchard Nissan tries to make each customer happy when they service with us! Thank you for your business.

April 05, 2024

Went in for an oil change and tire rotation recently. Linda was great, and they got me in and out within the hour. I had a coupon, and no problems using it, which was nice. More

by bremerawq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LInda
Apr 22, 2024 -

Old Orchard Nissan responded

Thank you for the 5-Star review! We're glad you had a great experience at Old Orchard Nissan!

April 04, 2024

Had a great service experience at Old Orchard Nissan. Took care of my car and I had it back in no time. Bindi was friendly and kept me updated throughout the process. Didn't feel like they tried to up se More

by berthelettehermelindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Apr 22, 2024 -

Old Orchard Nissan responded

Old Orchard Nissan tries to make each customer happy when they service with us! Thank you for your business.

April 02, 2024

Had my car fixed at Old Orchard Nissan recently. They recently changed over ownership so I was concerned, but Bindi took great care of me. Great customer service, helpful, didn't try to sell me a bu More

by Fred F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Apr 22, 2024 -

Old Orchard Nissan responded

Old Orchard Nissan tries to make each customer happy when they service with us! Thank you for your business.

March 31, 2024

Been going to this dealership for many years for service, since I bought my car there. Employees change sometimes, but the customer service is always there. Always take care of my car with a smile! More

by reesetillie560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Old Orchard Nissan responded

Old Orchard Nissan tries to make each customer happy when they service with us! Thank you for your business.

March 29, 2024

Had a great experience recently in the service department. Linda in service helped get my car all fixed up. She communicated through the whole process and had my car back by the end of the day. More

by Ron E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Apr 22, 2024 -

Old Orchard Nissan responded

We love 5 star reviews!

March 25, 2024

The service depart was honest, fast, and respectful. Their prices are very competitive too. I will definitely return. More

by Karen Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Old Orchard Nissan responded

Thank you for the 5-Star review! We're glad you had a great experience at Old Orchard Nissan!

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