Daniel Herrera

The visit went well. I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in line and I didn't expect to be there so long. I was late for my 9:30am appointment. The quote for the bulb took forever. Great customer service. I just don't know what happened after my vehicle was brought in to be serviced on a 2017 Ford Mustang. Overall my experience was good. More

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I had a problem noise that comes from trim. At last, the technician solved the problem and the noise cut off. Thanks At last, the technician solved the problem and the noise cut off. Thanks More

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They made every step of the process painless, which is the key aspect because nobody wants to have their car serviced and with that comes a lot of other headaches due to not having a car. They answered o the key aspect because nobody wants to have their car serviced and with that comes a lot of other headaches due to not having a car. They answered or returned my calls, Tony (i think) was upfront, professional and laid out the problem i was looking at. I even noticed there is a Starbucks close so next time i need my car serviced, he experience will be even better! More

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Great service, totally awesome experience. All my questions and concerns were addressed by Daniel, he takes time to explain the problem with my door lock and the maintenance that I need to get All my questions and concerns were addressed by Daniel, he takes time to explain the problem with my door lock and the maintenance that I need to get done. Even when he was very busy he was with a smile and had patience. He gave me the best experience. I will schedule my appointments with him again. More

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Service completed in a timely manner and at a reasonable price. Maintenance is always so fast here. price. Maintenance is always so fast here. More

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Very friendly staff, Daniel was outstanding. He text me me early in the day to let me know that my part was in. When I arrived he told me how long it would take and he was spot on. Thanks to the He text me me early in the day to let me know that my part was in. When I arrived he told me how long it would take and he was spot on. Thanks to the whole crew on a job well done. More

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Scheduling the recall servicing was easy. The service department went above and beyond, to assess my vehicle, and recommend needed attention. The service department went above and beyond, to assess my vehicle, and recommend needed attention. More

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The service tech was very knowledgeable and professional. He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service. More

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Explained my concerns to my understanding. Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doe Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doesn't rattle so much. More

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Everyone was polite and friendly. They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner while our 2021 Rogue was in the shop. More

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