I appreciate the friendly atmosphere and professional
service every time I visit. The advisors always explain completed work in clear, understandable language.
service every time I visit. The advisors always explain completed work in clear, understandable language.
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by Phil J
Service Price Transparency
Welcoming greeting by all at front desk.
The person who checked me in was the perfect gentleman. Opening the door, polite.
The person who checked me in was the perfect gentleman. Opening the door, polite.
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by Pauly
Service Price Transparency
Sep 03, 2026 -
Old Orchard Nissan responded
Thank you very much, here at Old Orchard Nissan, Llc Parts we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (847) 965-3460. Thank you again for your support. Sincerely, Old Orchard Nissan, Llc Parts
I appreciated receiving regular updates while my vehicle
was being serviced. The communication helped make the entire experience comfortable and worry-free.
was being serviced. The communication helped make the entire experience comfortable and worry-free.
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by Beck
Service Price Transparency
Aug 18, 2026 -
Old Orchard Nissan responded
Thank you so much for your kind review! We're thrilled to hear that our regular updates during your vehicle's service helped make your experience comfortable and worry-free. It's our goal to keep our customers informed and happy!
Aug 18, 2026 -
Old Orchard Nissan responded
Thank you for your feedback! We're thrilled to hear that our regular updates helped make your vehicle service worry-free and comfortable. We take great pride in providing excellent communication to our customers. See you next time!
Awesome.
The service advisor gave me alternatives although I decided not to get the major repair work done. Really satisfied
The service advisor gave me alternatives although I decided not to get the major repair work done. Really satisfied
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by Veena
Service Price Transparency
Aug 12, 2026 -
Old Orchard Nissan responded
Thank you for trusting us and giving us the opportunity to provide you with alternative solutions. We are glad to have met your expectations and look forward to serving you again in the future. Your satisfaction is our top priority!
Had car towed and picked it up the evening of next day.
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives wer
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives were nice and polite.
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by Werza
Service Price Transparency
Jul 26, 2026 -
Old Orchard Nissan responded
Thank you for your positive review! We apologize for the longer than expected repair time, but we are glad to hear that you were happy with our customer service and the extra touches we provided. We appreciate your business and hope to see you again in the future.
Service is Excellent!
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor was so quiet after that oil changed the life of a vehicle.
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by David
Service Price Transparency
Jul 18, 2026 -
Old Orchard Nissan responded
Thank you for choosing our team for your Nissan's oil change! We pride ourselves on providing excellent service from start to finish, and we're thrilled to hear that you felt the difference in your vehicle. We look forward to seeing you again for all of your car maintenance needs!
In-N-Out less than 90 minutes and complete checkout with
oil change and tire rotation. Very professional.
oil change and tire rotation. Very professional.
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by Dustin
Service Price Transparency
Jul 16, 2026 -
Old Orchard Nissan responded
Thank you for the 5-star review! We strive to provide efficient and professional service to our customers. We're glad you had a great experience at our shop. See you for your next oil change and tire rotation!
Had to bring my 2017 Murano in for engine light on,
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it, so far happy with service department, Daniel was very polite and easy to talk to.
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by Garib
Service Price Transparency
Jul 14, 2026 -
Old Orchard Nissan responded
Thank you so much for choosing our service department for your vehicle needs, ! We're delighted to hear Daniel provided exceptional service and got your 2017 Murano back on the road in no time. Your satisfaction is our top priority, and we can't wait to continue providing top-notch service for your car. #happydriving
Daniel in the Service Dept.
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
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by Debbra P.
Service Price Transparency
Jul 09, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! We appreciate your feedback and hope to see you again soon!
Associate found a coupon and offered a discount if I
bought another service. Thanks Daniel!
bought another service. Thanks Daniel!
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by Joey
Service Price Transparency
Jul 05, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! Our team at [Business Name] always strives to provide exceptional service and value to our customers. We're so glad Daniel could help you save on your purchase. See you again soon! #customerfirst #discounts #grateful
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8 yrs, 5 mos
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