Greeted and checked in immediately upon arrival, service
completed in about 30 to 35 minutes, service rep is friendly and helpful. A positive experience.
completed in about 30 to 35 minutes, service rep is friendly and helpful. A positive experience.
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by Finn
Service Price Transparency
Aug 12, 2026 -
Old Orchard Nissan responded
Thank you for taking the time to leave such a positive review! Our team strives to provide efficient and friendly service to all of our customers. We are happy to hear that your experience with us was a positive one. We can't wait to serve you again in the future!
Awesome.
The service advisor gave me alternatives although I decided not to get the major repair work done. Really satisfied
The service advisor gave me alternatives although I decided not to get the major repair work done. Really satisfied
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by Veena
Service Price Transparency
Aug 12, 2026 -
Old Orchard Nissan responded
Thank you for trusting us and giving us the opportunity to provide you with alternative solutions. We are glad to have met your expectations and look forward to serving you again in the future. Your satisfaction is our top priority!
The Service department staff are very cordial.
They were ready when I arrived. They knew me when I came in and had my ride ready. They performed my services to my satisfaction.
They were ready when I arrived. They knew me when I came in and had my ride ready. They performed my services to my satisfaction.
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by Lyndzey
Service Price Transparency
Aug 09, 2026 -
Old Orchard Nissan responded
Thank you for sharing your positive experience with our service department! We strive to provide friendly and efficient service to all our customers. We are glad to hear that we were able to meet your expectations.
Had car towed and picked it up the evening of next day.
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives wer
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives were nice and polite.
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by Werza
Service Price Transparency
Jul 26, 2026 -
Old Orchard Nissan responded
Thank you for your positive review! We apologize for the longer than expected repair time, but we are glad to hear that you were happy with our customer service and the extra touches we provided. We appreciate your business and hope to see you again in the future.
Service is Excellent!
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor was so quiet after that oil changed the life of a vehicle.
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by David
Service Price Transparency
Jul 18, 2026 -
Old Orchard Nissan responded
Thank you for choosing our team for your Nissan's oil change! We pride ourselves on providing excellent service from start to finish, and we're thrilled to hear that you felt the difference in your vehicle. We look forward to seeing you again for all of your car maintenance needs!
In-N-Out less than 90 minutes and complete checkout with
oil change and tire rotation. Very professional.
oil change and tire rotation. Very professional.
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by Dustin
Service Price Transparency
Jul 16, 2026 -
Old Orchard Nissan responded
Thank you for the 5-star review! We strive to provide efficient and professional service to our customers. We're glad you had a great experience at our shop. See you for your next oil change and tire rotation!
Had to bring my 2017 Murano in for engine light on,
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it, so far happy with service department, Daniel was very polite and easy to talk to.
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by Garib
Service Price Transparency
Jul 14, 2026 -
Old Orchard Nissan responded
Thank you so much for choosing our service department for your vehicle needs, ! We're delighted to hear Daniel provided exceptional service and got your 2017 Murano back on the road in no time. Your satisfaction is our top priority, and we can't wait to continue providing top-notch service for your car. #happydriving
Daniel in the Service Dept.
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
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by Debbra P.
Service Price Transparency
Jul 09, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! We appreciate your feedback and hope to see you again soon!
Associate found a coupon and offered a discount if I
bought another service. Thanks Daniel!
bought another service. Thanks Daniel!
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by Joey
Service Price Transparency
Jul 05, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! Our team at [Business Name] always strives to provide exceptional service and value to our customers. We're so glad Daniel could help you save on your purchase. See you again soon! #customerfirst #discounts #grateful
They seem to always go above and beyond whenever I have
service appointments, I would highly recommend them.
service appointments, I would highly recommend them.
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by Melinda Johnson
Service Price Transparency
Jul 04, 2026 -
Old Orchard Nissan responded
'Thank you for your kind words! We strive to exceed our customers' expectations and we're delighted to hear that we've been successful. Thank you for your recommendation!'