Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

4.9
385 Reviews
4.9

385 Reviews

Write a Review

Dealership Experience

8 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

385 Reviews of Daniel Herrera

June 05, 2026

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Employee Rating

Everyone was polite and friendly. They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner More

by Simran
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2026

Old Orchard Nissan responded

Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear that our team was polite and friendly. We apologize for the ongoing electrical issue and are doing everything we can to find a solution. In the meantime, we are happy to offer a loaner to ensure your satisfaction. Thank you for choosing us and we look forward to serving you again in the future. #CustomersFirst #TopNotchService

June 02, 2026

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Service was great nice and efficient. Been coming here for years! They always treat me like family! More

by Giselle Smith
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Recommend Dealer
Yes
Jun 04, 2026

Old Orchard Nissan responded

Thank you for your kind review! We are delighted to hear that you enjoy our service and consider us like family. It's our goal to provide excellent and efficient service to our loyal customers like you. We appreciate your continued support!

Jun 04, 2026

Old Orchard Nissan responded

Thank you for your kind review! We're thrilled that you've been a loyal customer for years and we always strive to treat our customers like family. Can't wait to see you again soon!

February 24, 2026

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Buying a new car from Old Orchard Nissan after ten years of driving my old one was a nerve-wracking decision. The salesperson was absolutely wonderful and helped me navigate my options to find a car that tr More

by Lora
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Recommend Dealer
Yes
Feb 24, 2026

Old Orchard Nissan responded

Thank you for the great review and for trusting Old Orchard Nissan with your vehicle needs. We’re glad you had a positive experience. If there’s ever anything else we can do, we’re here to help.

December 17, 2025

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Came in quick to get air in my tires and Daniel noticed I was missing 2 caps for the air in my tires and he got me 2 new ones! More

by Aydrian McKinnon
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Recommend Dealer
Yes
Dec 20, 2025

Old Orchard Nissan responded

Thank you for choosing our business for your tire needs! We're thrilled to hear that Daniel went above and beyond to help you out. Providing excellent customer service is what we strive for every day. See you next time!

December 17, 2025

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Came in really quick to get my tire pressure check and Daniel even went to top off my washer fluid and had me pull into the back for a car wash!! More

by Joshua Fitzgerald
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Recommend Dealer
Yes
Dec 20, 2025

Old Orchard Nissan responded

Thank you for the amazing review! We always strive to provide excellent and efficient service to our customers, and we're glad you had a positive experience with Daniel. We are more than happy to go the extra mile for our customers, and we hope to see you again soon!

December 09, 2025

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I have brought both of my nissans to martin nissan for years and I am glad to see the service center is the same now that it is old orchard nissan! More

by Logan Ross
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Recommend Dealer
Yes
Dec 11, 2025

Old Orchard Nissan responded

Thank you for your loyal support! We are thrilled to continue providing top-notch service to you and your Nissans. See you at Old Orchard Nissan!

December 04, 2025

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Been coming to Old Orchard Nissan for service since I have purchased my 2023 Rogue and their pricing is very reasonable and they always accommodate me with a shuttle ride so I can go home and get other s More

by Nicholas Murillo
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Recommend Dealer
Yes
Dec 05, 2025

Old Orchard Nissan responded

Thank you for your review! We are thrilled to hear that you have been satisfied with our service and pricing. We are always happy to accommodate our customers' needs, and our shuttle service is just one way we strive to make your experience with us as convenient as possible. We appreciate your loyalty and look forward to continuing to serve you.

December 02, 2025

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Overall, my experience at Old Orchard Nissan was pleasant. While the inventory was a bit limited and there was a slight delay in getting help, the service was friendly. Once the process began, every More

by Irina
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Recommend Dealer
Yes
Dec 05, 2025

Old Orchard Nissan responded

Thank you for your kind words! We're glad to hear that your overall experience at Old Orchard Nissan was pleasant. We appreciate your feedback and will work on improving our inventory and response times. We hope to have you back for a smoother and even more satisfying experience. #OldOrchardNissan #CustomerSatisfaction

November 21, 2025

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Best place around for service. The service department is always honest and upfront. I won’t take my card anywhere else. More

by Vanessa DeWig
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Recommend Dealer
Yes

Other Employees Tagged: Gary Dewig , Bindi and Mary

Nov 22, 2025

Old Orchard Nissan responded

Thank you for your kind words! We strive to provide honest and upfront service to all of our customers. It's an honor to know that you trust us with your car. We look forward to continuing to serve you!

November 16, 2025

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Thank you for the great customer service. Bindi, Mary, and Daniel. For your professionalism and taking good care of me and my family servicing my 2019 Rogue. You have a great Nissan team. Tha More

by Richard Heil
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Recommend Dealer
Yes

Other Employees Tagged: Bindi

Nov 18, 2025

Old Orchard Nissan responded

We are thrilled to hear about your positive experience with our Nissan team! Bindi, Mary, and Daniel are dedicated to providing top-notch customer service and we are so glad they took good care of you and your family. Thank you for choosing us! #CustomerSatisfaction #NissanTeam

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