Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

5.0
404 Reviews
5.0

404 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

404 Reviews of Daniel Herrera

August 11, 2026

Dealership Rating
Employee Rating

Greeted and checked in immediately upon arrival, service completed in about 30 to 35 minutes, service rep is friendly and helpful. A positive experience. More

by Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Old Orchard Nissan responded

Thank you for taking the time to leave such a positive review! Our team strives to provide efficient and friendly service to all of our customers. We are happy to hear that your experience with us was a positive one. We can't wait to serve you again in the future!

August 10, 2026

Dealership Rating
Employee Rating

Awesome. The service advisor gave me alternatives although I decided not to get the major repair work done. Really satisfied More

by Veena
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 12, 2026

Old Orchard Nissan responded

Thank you for trusting us and giving us the opportunity to provide you with alternative solutions. We are glad to have met your expectations and look forward to serving you again in the future. Your satisfaction is our top priority!

August 06, 2026

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The Service department staff are very cordial. They were ready when I arrived. They knew me when I came in and had my ride ready. They performed my services to my satisfaction. More

by Lyndzey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 09, 2026

Old Orchard Nissan responded

Thank you for sharing your positive experience with our service department! We strive to provide friendly and efficient service to all our customers. We are glad to hear that we were able to meet your expectations.

July 23, 2026

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Had car towed and picked it up the evening of next day. They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives wer More

by Werza
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Old Orchard Nissan responded

Thank you for your positive review! We apologize for the longer than expected repair time, but we are glad to hear that you were happy with our customer service and the extra touches we provided. We appreciate your business and hope to see you again in the future.

July 16, 2026

Dealership Rating
Employee Rating

Service is Excellent! From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor More

by David
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2026

Old Orchard Nissan responded

Thank you for choosing our team for your Nissan's oil change! We pride ourselves on providing excellent service from start to finish, and we're thrilled to hear that you felt the difference in your vehicle. We look forward to seeing you again for all of your car maintenance needs!

July 15, 2026

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In-N-Out less than 90 minutes and complete checkout with oil change and tire rotation. Very professional. More

by Dustin
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2026

Old Orchard Nissan responded

Thank you for the 5-star review! We strive to provide efficient and professional service to our customers. We're glad you had a great experience at our shop. See you for your next oil change and tire rotation!

July 11, 2026

Dealership Rating
Employee Rating

Had to bring my 2017 Murano in for engine light on, Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it More

by Garib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Old Orchard Nissan responded

Thank you so much for choosing our service department for your vehicle needs, ! We're delighted to hear Daniel provided exceptional service and got your 2017 Murano back on the road in no time. Your satisfaction is our top priority, and we can't wait to continue providing top-notch service for your car. #happydriving

July 07, 2026

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Employee Rating

Daniel in the Service Dept. was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership! More

by Debbra P.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Old Orchard Nissan responded

Thank you for your kind words! We appreciate your feedback and hope to see you again soon!

July 03, 2026

Dealership Rating
Employee Rating

Associate found a coupon and offered a discount if I bought another service. Thanks Daniel! More

by Joey
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Old Orchard Nissan responded

Thank you for your kind words! Our team at [Business Name] always strives to provide exceptional service and value to our customers. We're so glad Daniel could help you save on your purchase. See you again soon! #customerfirst #discounts #grateful

July 02, 2026

Dealership Rating
Employee Rating

They seem to always go above and beyond whenever I have service appointments, I would highly recommend them. More

by Melinda Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Old Orchard Nissan responded

'Thank you for your kind words! We strive to exceed our customers' expectations and we're delighted to hear that we've been successful. Thank you for your recommendation!'

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