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1,229 Reviews of Old Orchard Nissan - Service Center
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Verified Customer
February 15, 2023
I absolutely love love this dealership the service is always EXCEPTIONALLY fast, and the staff is always friendly. I took my car in for a repair, they not only did the repair they also did my routine sc always EXCEPTIONALLY fast, and the staff is always friendly. I took my car in for a repair, they not only did the repair they also did my routine scheduled maintenance as well!! My car was returned to me well before the estimated promise time. Thank you Gary and Malcolm. More
by Mechelene
February 13, 2023
my brakes were replaced at 46thousand miles. Rotors and pads then at 72 thousand miles they started making noise. This makes me think only pads were replaced the 1st time. Their excuse was city Rotors and pads then at 72 thousand miles they started making noise. This makes me think only pads were replaced the 1st time. Their excuse was city local diving caused them to wear down to a grinding point in 26 thousand miles. More
by DYBOLIC
February 11, 2023
Service excellent. Time waiting? Acceptable. Attention? Very professional . Installations? Clean and comfortable. Service details? Clear and specific. Time waiting? Acceptable. Attention? Very professional . Installations? Clean and comfortable. Service details? Clear and specific. More
by RICARDOEMEJIAS62
Employees Worked With
Other Employees :
Richard Hurtado, Mary Lyshik, Nelda Ward, Jorge Blanco
February 11, 2023
Came in for 10,000 mile service and everything was efficiently and professionally handled. We love the convenience of the location and the calm efficiency of the operation. We'll be buying our next ca efficiently and professionally handled. We love the convenience of the location and the calm efficiency of the operation. We'll be buying our next car there for sure. More
by RRGILLIO
Employees Worked With
Other Employees :
Richard Hurtado, Mary Lyshik, Nelda Ward, Jorge Blanco
February 11, 2023
Mary handled my appointment with kindness, professionalism and a good understanding of what I was there to have done. She kept me updated. My car was not dirty from being serviced. Thank you professionalism and a good understanding of what I was there to have done. She kept me updated. My car was not dirty from being serviced. Thank you. More
by Paula
Employees Worked With
Mary Lyshik
February 09, 2023
When I drove in initially I was not acknowledged. although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend to me as soon as possible while the other guy didn’t even bother. I went in for an oil change and tire rotation. Unfortunately the tech that serviced my vehicle did not do the tire rotation. I brought it to Gary’s attention and he addressed it right away. Sadly oversights like this start to lead to mistrust. Lack of confidence in a service center for your vehicle is not a small issue. I do have to acknowledge Gary for his commitment to great service and the customers satisfaction. He is always prompt, friendly, and knowledgeable. He always makes sure that everything is top notch before I drive off and that’s why I continue to use this service center. More
by Chevymanpedro357
February 08, 2023
The prices are lower compared to other dealerships. The staff are kind, courteous, and knowledgeable. The service overall was excellent. In particular Kasper and Chistopher were amazing. The staff are kind, courteous, and knowledgeable. The service overall was excellent. In particular Kasper and Chistopher were amazing. More
by HRLYMANJR
