Old Orchard Nissan - Service Center

Outstanding service all around. Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a ti Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a timely fashion. More

Service was great. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. More

My wife and I had a very good experience. Everyone was very knowledgeable and helpful. Everyone was very knowledgeable and helpful. More

Nissan have their priorities misaligned. They are no longer producing good cars or investing in engineering. They are no longer producing good cars or investing in engineering. More

Thank you for your service. Now my car looks as new one. Will recommend you! Now my car looks as new one. Will recommend you! More

It was a good experience. People were nice and explained the work that needed to be done People were nice and explained the work that needed to be done More

Lacks customer service and suggests unnecessary repairs. I had a loaner and was NOT notified my card was ready. Next day I get receive a call that I need to return the loaner call with an an attitude. I I had a loaner and was NOT notified my card was ready. Next day I get receive a call that I need to return the loaner call with an an attitude. I made me feel that I was keeping the car on purpose. The loaner call was on the garage and not used. More

They provided great follow-up from a previous issue I had. I will continue to use them as my service center. had. I will continue to use them as my service center. More

Good, reasonably priced service for a car dealership. Service manager was attentive. Total time for this Tuesday service was not too long at all. 45000 mile service. Service manager was attentive. Total time for this Tuesday service was not too long at all. 45000 mile service. More

I've received good service at Martin with other scheduled service. However, this recent visit, I brought in my car for a recall service which turned into a disappointment. One, they didn't have the parts f service. However, this recent visit, I brought in my car for a recall service which turned into a disappointment. One, they didn't have the parts for the recall even after scheduling the appointment which meant, I had to leave my car and get a rental to come back on a different day. Secondly, the cars remote start stopped working after the recall service was completed. As of now, I have not been able to resolve my remote start issue with Martin Nissan because I was told by Rich(in service) that it requires me take my car in for service. Unfortunately, I live over 30 miles away from the dealership and no other dealership will service my vehicle but recommend to take it back to Martin Nissan so they can take a look. More