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Old Orchard Nissan - Service Center

Skokie, IL

4.9
1,229 Reviews

1,229 Reviews of Old Orchard Nissan - Service Center

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January 20, 2023

Great service Very satisfied- Plus points- am happy with Martin Nissan. Just wish my Nissan didn’t need work More

by Cz.hoeppner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Easy to schedule service for my car. The estimate was fast. The communication was excellent. More

by SOPHIAMAWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ferguson, Richard Hurtado
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you for your review, we are glad that you had a great visit!

January 19, 2023

Your service advisor MARY is ALWAYS pleasant, understanding, knowledgeable and a very valued employee. A person I look forward to serving me More

by Naynay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lyshik
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you for writing such kind words about Mary! We are so glad that you had a great experience. See you again soon!

January 19, 2023

Prompt and straightforward. Waiting room uncleanly. Good experience. No hassle. Need to improve car wash area More

by dtkumwongbpeetey76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you for your feedback! We are glad that you had a god experience!

January 18, 2023

Easy to schedule an appointment, easy and fast drop off, friendly customer service, and reasonable wait time in my opinion. More

by COURTNEYHENDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you, Courtney for writing about your recent experience with Gary & our Service Team! We are so glad it was a good one!

January 18, 2023

Fast and courteous. Richard was very timely in his responses and kept me informed of the work. Great job! More

by THEBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you for sharing your experience with Richard! We look forward to seeing you again for your next visit

January 18, 2023

I can’t begin to sing the praises of the service department at Martin Nissan. One of our cars went to two other Nissan dealerships for service, they both missed a major problem with an oil plug, whi More

by Dr. Robert Bressman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
Jan 20, 2023 -

Old Orchard Nissan responded

Thank you, Dr. Bressman for taking the time to write about your recent experience with Richard and our Service Department! We are so pleased that we were able to not only find, but resolve the issue. Thank you for the opportunity, we look forward to seeing you in the future for your routine maintenance!

January 17, 2023

All I had was a key FOB replaced No other service was performed on my car More

by VOGELHAUPPAUGE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
January 17, 2023

Great customer service! Always fixes what is needed in the amount of time stated. Would highly recommend. More

by PERLSLEXUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I trust this dealership to only recommend what is needed for my car and to keep me safe. More

by Granmacarole4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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