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OnQ Auto Group

3.4

3 Lifetime Reviews

402 W 6TH Street, Corona, California 92882 Directions
Sales: (951) 549-9339

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3 Reviews of OnQ Auto Group

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January 19, 2018

"Lousy follow up - lies, after lies, after lies."

- peter_e

These people are liars. They will give you the run-around after they have taken your money. Do not deal with them if you want a trouble-free deal. I bought a truck here on Oct 30 2017. By Jan 19 2018 I still had not received the plates and title, despite calling them and visiting them to check the status. I always told, "next week". The last time (on 1/4/18), Pedro told me, "Thursday (that would be Thu 1/11/18) for sure - our registration service has been on vacation." How much vacation do they get, for heaven's sake? I went to the DMV on Jan 19 to see if the paperwork had even been started. It hadn't. I then went to the dealer, and they (Danielle) told me that it was with their registration service, and the person there was out until 2:00pm, and that she would call me. They have never called in the past, and they have not done the service that they charged me for. All they do is lie and try to fluff you off. Do yourselves a favor and buy your vehicle somewhere else. Update: On Friday Jan 19, 2018, I posted this and other reviews. The DMV had told me no registration had been started. On Tuesday Jan 23 I got a call from OnQ that they had my plates and everything was done. I went to get the plates and registration. They had registered themselves as lien holders even though I had paid for the truck in full and nothing was owing. So, they still have not given me title, and have filed a lien illegally. Update 1/30/18: I got a call from the DMV regarding my complaint of OnQ. The Investigating Agent confirmed that the lien should not have been placed on the title. She has instructed them to provide me with a signed-off title and to reimburse me for transfer fees to get a clear title. She also told me that they have had to deal with several prior complaints about this dealership. Be warned. This dealer has a history of sketchy practices. Stay well away from OnQ Auto Group.

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Recommend Dealer
No
Employees Worked With
Pedro, Danielle
January 10, 2018

"Very satisfied!!"

- llaverito65

After reviewing several dealers we decided for QNQ auto group! We decided for a toyota tacoma Qaisar Abbas made the buying pleasurable! He even filled the gas tank! I will definitely use this Dealer again!! I highly recomend QNQ auto group! To anyone who is looking for good price on used cars!!

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Recommend Dealer
Yes
Employees Worked With
Qaisar Abbas
October 26, 2011

"Mark and Bruce are LIARS and can not be trusted...DO NOT..."

- ChiefP

Mark and Bruce are LIARS and can not be trusted...DO NOT BUY from these guys!. They are the reason used car salesmen have a bad rep. I made a deal on a car and when I called to arrange pick up, they told me they had another offer for the car and wouldn't honor the DEAL we'd already made. They've been lying to people for years and have no integrity left at all. I should have reasearched them better. I drove 250 miles for nothing. The state should shut them down.

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Recommend Dealer
No
Employees Worked With
Mark (Owner) & Bruce
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