Open Road Acura of East Brunswick
East Brunswick, NJ
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415 Reviews of Open Road Acura of East Brunswick
My husband and I took a short drive from Staten Island to look at the new 2014 MDX. We were just starting to look around at the car and planned to visit all the local Acura dealerships. We started with this look at the new 2014 MDX. We were just starting to look around at the car and planned to visit all the local Acura dealerships. We started with this one because it is the closest to the Island. We were greeted by Chris- a fellow Staten Islander who was fairly new to the store. Within 2 hours, we were proud owners of the new MDX. Chris, as well as his management team made us feel welcome, comfortable, and made the entire process seamless and easy. Chris took the time to make sure we selected the perfect model to fit our needs- and obtain what we felt was a very good deal. If you're in the market for a new Acura- go see Chris and his management team for an excellent experience. More
Our overall experience has been great from start to end. The immediate response from Cally (Sales Manager) and her staff was incredible. Not only was she able to provide us with outstanding customer satisfa The immediate response from Cally (Sales Manager) and her staff was incredible. Not only was she able to provide us with outstanding customer satisfaction but she ensured that we would have smooth transaction and would be happy with what we want in a vehicle. The overall negotiation, was very pleasant and I would recommend asking for Cally Pivano so she can work with you and direct you with someone who will dedicate there time and patience during the sell of the vehicle from purchasing to delivery. More
About two years ago, we purchased a Acura TSX Sports Wagon at Open Road and had a very pleasant experience. When we had a second kid, we decided to trade in the TSX for a 2014 Acura MDX-AWD. Naturally, Wagon at Open Road and had a very pleasant experience. When we had a second kid, we decided to trade in the TSX for a 2014 Acura MDX-AWD. Naturally, we went back to Open Road. The sales consultant we previously worked with and liked a lot was no longer at the dealership. We got to work with Antonella Zuckerman this time. She was pleasant, knowledgeable and professional. She was reasonable throughout the negotiating process and tried to get us the best price possible. We were very pleased with the whole purchasing experience once again. Also, later, when I couldn't locate the lower anchors for the LATCH system for the car seats (I thought they were missing!), Antonella responded right away to my call and patiently walked me through locating the anchors in the midst of me throwing a hissy fit! Would definitely recommend checking out Open Road to anyone interested in Acura. More
Just purchased a used car at open road. My wife and I travelled all the way from Long Island (90 min) because i found the perfect used car for daughter (new driver) on the internet. The car was better th travelled all the way from Long Island (90 min) because i found the perfect used car for daughter (new driver) on the internet. The car was better than advertised and the price advertised was the price offerred NO "internet special" tricks. The entire staff was pleasant and professional. I found our salesman Michael Messina professional, informative and most importantly sincere. Would definitely recommend checking out Open Road to anyone for their vehicle needs. More
Hands down the most smooth, professional, and painless car buying experience I have ever had. I went in dreading the haggle and sales situations typical of buying a car and was so relieved when none of th car buying experience I have ever had. I went in dreading the haggle and sales situations typical of buying a car and was so relieved when none of these things happened. My wife and I left with the car we wanted, felt like we got a good price on it, and - even better - did not experience any stress at any point in the process. We will happily go back! More
The entire staff at Acura of East Brunswick was attentive, receptive, helpful and friendly. Any questions that I had were answered by Antonella (more than once, if necessary) with respect and patie attentive, receptive, helpful and friendly. Any questions that I had were answered by Antonella (more than once, if necessary) with respect and patience. Antonella continues to follow up on this service. More
Robert Burreci was excellent regarding answering my many questions about my '99 CL. I'm trying hold on to my treasure for as long as possible. I was uncertain about correct maintenance procedures because Op questions about my '99 CL. I'm trying hold on to my treasure for as long as possible. I was uncertain about correct maintenance procedures because Open Road put in a new transmission , catalytic converter, o- ring things some time ago. I appreciate the fact that a loaner is provided when necessary. This makes a tremendous difference, for I have no one to depend upon for transportation. Your Service Department is outstanding. NOW...if only you would produce a TWO DOOR ACURA !!!!! Thank you, Maureen Jacobsen More
This was my first visit to Open Road Acura and everything went very well. The valet greeted me and showed me where to go. Then a young lady helped me check in with a service consultant. Everybody was so frie went very well. The valet greeted me and showed me where to go. Then a young lady helped me check in with a service consultant. Everybody was so friendly and welcoming. They had bagels, coffee and free WiFi so I could get some of my work done while waiting. The service was done in the promised time and they even offered me a loaner car. I couldn't have asked for more. I will be returning there and telling all my friends to as well. More
Mark from sales did an excellent job on explaining all the features of the car. He did an excellent job of answering all my questions about the vehicle. Mark did an great job on making sure the car had the features of the car. He did an excellent job of answering all my questions about the vehicle. Mark did an great job on making sure the car had all the features I was looking for. Also explained how safe the RDX and his description of all the features made me feel secuire on my purchase. He also followed up days after to make sure everything was excellent with the vehicle. I have encountered many sales people and Mark is by far the BEST, honest and friendliest one I have dealt with. Only if all sales people were like him! I would recommend everyone to deal with Mark when buying an Acura! More
My wife and I have purchased many vehicles over the years and the experience that we had at Open Road Acura of East Brunswick is by far the best! We were greeted by an extremely professional consultant, Mich and the experience that we had at Open Road Acura of East Brunswick is by far the best! We were greeted by an extremely professional consultant, Michael Young. He took time to listen to our concerns as they related to buying a new car. He wasn't pushy or deceptive. Our overall perception is that Michael was there to help us a buy a car, not sell us one! After all the paper work was done, he took quite a bit of time going over the car with my wife (not the most tech savvy person). He was patient and made sure we understood all the features. After all, it's a very big purchase and we want to be able to enjoy it. Michael made sure of that. I will recommend Michael Young and this dealership to anyone I know in the market for a car. Great experience!!!! More

