Open Road Acura of East Brunswick
East Brunswick, NJ
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403 Reviews of Open Road Acura of East Brunswick
The staff at the dealership was efficient, friendly, and helped me through the sales process step by step. The sales associate also answered all of my questions with professional knowledge and patience. helped me through the sales process step by step. The sales associate also answered all of my questions with professional knowledge and patience. The other sales people - even though it wasn't their sale - were still friendly and approachable and conversed with me if they didn't have a customer. There was no pressure felt and I was confident with my purchase. More
Unfortunately, the dealership did not honor the negotiated price. On the day I picked up my vehicle, the dealership increased the selling price by $1000.00. I urge you to get everything in writing. negotiated price. On the day I picked up my vehicle, the dealership increased the selling price by $1000.00. I urge you to get everything in writing. They also promised me all weather floor mats and they went back on their word. I finally received the floor mats but it was not worth the stress. More
Dealer was excellent. No hassle and no games. Found the car I wanted and we got to a price we could agree on quickly. Signed some papers and drove the car home roughly 2 hours later. Best car buying experi car I wanted and we got to a price we could agree on quickly. Signed some papers and drove the car home roughly 2 hours later. Best car buying experience that I have had. More
Anthony Mayfield is a great salesman. Does not let you feel pressured. Explained everything about the car. it's performance etc. Lets you know about what fees are a must , so I had no surprises at the end feel pressured. Explained everything about the car. it's performance etc. Lets you know about what fees are a must , so I had no surprises at the end. Let me take the car for a ride, explained many of the functions. Acura is a beautiful car and glad a purchased it. More
The sales person we very friendly and knowledgeable, but most importantly he wasn't pushy. We were offered a very reasonable price on an RDX, and then when one wasn't available for a month, we were offered most importantly he wasn't pushy. We were offered a very reasonable price on an RDX, and then when one wasn't available for a month, we were offered an MDX for the same price. Overall, I was very satisfied with the experience and pricing. More
We leased our first Acura (TSX) 2012 from here yesterday! Michael Messina was very helpful and understanding and the moment we stepped into the dealership not for a moment we were being pushed to buy a car. Michael Messina was very helpful and understanding and the moment we stepped into the dealership not for a moment we were being pushed to buy a car. All along, they worked around our requirements and situation instead of forcing something onto us. From sales to finance, every one with whom we dealt with during the transaction, were very polite, friendly and helpful. We look forward to be enjoying our new Acura TSX and would definitely be coming back here in the future whenever we are in the market for a new Acura Thank you all!! More
Working with OPEN Acura was such a pleasure. Melvin was awesome to work with and very upfront and honest about the all the options, pricing, and all the process of getting the new car. Its been by far the awesome to work with and very upfront and honest about the all the options, pricing, and all the process of getting the new car. Its been by far the best sales experience. I wish all car salesmen were like that. More
This is my second Acua. I have & will continue to This is my second Acua. I have & will continue to recommended Open Road Acura to my friends family & coworkers. Specifically because of Melvin Morale This is my second Acua. I have & will continue to recommended Open Road Acura to my friends family & coworkers. Specifically because of Melvin Morales who has made the whole car buying experience a pleasure. His knoweledge of the product & his low key sales approach conveys a feel of comfort & trust. He is a tremendous asset to the company! Tina Owen More
Very happy with the way I was treated. The salesman was professional and very helpful. I was able to negotiate quickly and was very pleased. professional and very helpful. I was able to negotiate quickly and was very pleased. More
The whole Open Road team from the service department to the sales crew always are professional, courteous and accomodating. This experience including the car delivery was hassle free and the pricing of th the sales crew always are professional, courteous and accomodating. This experience including the car delivery was hassle free and the pricing of the lease was fair. Since this was my second MDX I knew everything about the vehicle but Matteo still spent as much time as needed to go over the few things that did change. Not only would I highly recommend this dealership but probably will be back in 3 years when my lease is up. More