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Open Road Acura of East Brunswick

East Brunswick, NJ

3.4
403 Reviews

1041 State Route 18

East Brunswick, NJ

08816

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403 Reviews of Open Road Acura of East Brunswick

August 09, 2011

We are certainly more than happy to recommend this We are certainly more than happy to recommend this dealership to any friends/relatives/colleagues who world like to purchase a new/used Acura vehic More

by acrdx2011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John kornacki
July 29, 2011

JOHN KORNACKI WAS A PLEASURE TO WORK WITH, EASY BUYING EXPERIENCE. I look forward to driving my car. HAVE A GREAT DAY, THANKS, IRWIN KUMER More

by nomotorbiker
Customer Service
Recommend Dealer
Yes
Employees Worked With
JOHN KORNACKI
June 28, 2011

To be honest, when shopping for a new TL, I did not have a good experience five years ago with Open Road Acura of East Brunswick. At that time the sales rep was excessively pushy and I wound up buying my th More

by PaulyPitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mayfield
June 28, 2011

Always my dealership of choice. We are a two car family only driving Acuras. The sales and financing team make doing business easy and enjoyable. More

by leereingold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Viscione, Tarak Mehta, Steve Flaster
June 20, 2011

From the moment we walked into the dealership we felt welcomed and at ease, not pressured at all like in previous dealerships. John greeted us right away and was able to help us out immediately. He let u More

by jvelez828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese
June 07, 2011

barry was great. no sales pressure, very imformative, and very helpful. answered all questions and made you feel at ease. he kept me informed throughout the day to let me know what was going on. More

by cvenokur
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Chaskes
May 31, 2011

I was extremely pleased with all of the assistance I receive from both Ralph and Charlie. They were always available, answered all of my questions, and got my car ready the day I told them I would leas More

by bonja27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Ruggiero and Charles Smith
May 31, 2011

Very friendly environment made the dealing stress free and without any pressure. I expected better price for the trade-in,but overall experience was very pleasant. It was easy for me more because I had al More

by tchaudhuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarak Mehta
April 25, 2011

I had recently visited the dealer ship after many emails threw Cally leading me there . I had asked multiple times to not waste my time to give me a ruff estimate, she never provided so my husband , I & my More

by Mynik98
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cally Pivano , Steve (manager)
May 18, 2011 -

Open Road Acura of East Brunswick responded

Dear Toni Ann, I am sorry you were unhappy with your visit to our showroom as it is not a typical experience. The only reason we asked you to visit with us was because you had 7 months left on your Honda Odyssey lease and we wanted to appraise it in person before we could commit to buying your vehicle or making your remaining payments.You had told me you would be passing by as you were traveling home from Atlantic City. When you got here your husband refused to let us look at your Honda, therefore, we couldn't commit to making your 7 remaining lease payments. At Open Road Acura of East Brunswick, excellent customer service is our number 1 priority before, during and after the sale and I would be more than happy to assist you moving forward. Sincerely, Cally Pivano Tendrick

April 13, 2011

My purchase of a 2012 TL was the best car buying experience of my life!I was almost killed in an accident with the 2008TL that I leased from Open Road in September of 2010 and was only recently clea More

by Kathleen Salmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese "Geno"
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