Open Road Acura of East Brunswick
East Brunswick, NJ
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423 Reviews of Open Road Acura of East Brunswick
I was very impressed with the sales person Antonella Zuckerman, she had the right answers that made my decision that I would purchase the mdx from open road of east brunswick. The price was right for m Zuckerman, she had the right answers that made my decision that I would purchase the mdx from open road of east brunswick. The price was right for me. Also the service dept mgr ED promptly set me for an appointment to have the simonize option put on my vehicle. I am a satisfied customer. More
Both Cally and John were very professional in the manor in which they handeled the whole process. They made me feel very much at home - clearly answered all my questions and even pointed out alternatives t in which they handeled the whole process. They made me feel very much at home - clearly answered all my questions and even pointed out alternatives to me that saved me money. When I think of Cally and John the words Polite, courteous, accommondating, caring and of course professionlism come to mind. Note - this is my third Lease from this dealership. More
This was out second time dealing with this dealership. We went back because we had a positive experience the first time, and was please again. They go out of their way to try and accommodate you. The manager went back because we had a positive experience the first time, and was please again. They go out of their way to try and accommodate you. The managers know what they are doing and step in to help out the situation if needed. More
Melvin was helpful and informative without being pushy. He listened to what my wife and were interested in and did his best to stay within the price range we indicated. Upon closing of the sale Melvin took He listened to what my wife and were interested in and did his best to stay within the price range we indicated. Upon closing of the sale Melvin took time to go over every nuance of the vehicle. He was a pleasure to work. More
This was my second time working with Melvin and I found it to be great, He is very knowledgeable and professional. I appreciate his service and I am very happy with my new TSX. I was pleased that the color it to be great, He is very knowledgeable and professional. I appreciate his service and I am very happy with my new TSX. I was pleased that the color I wanted was on the lot. Melvin showed me all of the features of the vehicle and answered all of my questions. More
Excellant response.Made purchase easy and comfortable and guranteed satisfaction.Excellant overall experience.Very friendly attitude.Very great pricing offer.Financing was easy.Great Customer Service.We cann guranteed satisfaction.Excellant overall experience.Very friendly attitude.Very great pricing offer.Financing was easy.Great Customer Service.We cannot expect any great service than Open Road Acura of East Brunswick. More
The staff was extremely friendly, very cooperative and accommodating. They made the entire experience very pleasant and painless. We were initially unsure of what vehicle to buy, and we were upfront and h accommodating. They made the entire experience very pleasant and painless. We were initially unsure of what vehicle to buy, and we were upfront and honest with Anatolella about it, and there was no apprehension on her part regarding this. She was responsive and quick to call back when we left messages. I would definitely go back there for future purchases. More
I was very pleased with everyone I dealt with. My only complaint is that the interest rates obtained for my loan for a used vehicle were not as good as I had hoped, considering the interest rates for new complaint is that the interest rates obtained for my loan for a used vehicle were not as good as I had hoped, considering the interest rates for new vehicles are so low and I have excellent credit. More
I think customer service is great because my first talk with Mary Gebhardt was excellent. She is very friendly and made me feel very welcome and made me think that open road acura is the best dealer. Howe with Mary Gebhardt was excellent. She is very friendly and made me feel very welcome and made me think that open road acura is the best dealer. However my overall experience is only good, because on the buyers guide under features is listed that the cargo net is included on the price of the car. The sales consultant told me that I had to buy it which I did trusting her word. I want a refund for the cargo net. I think this is false advertisement. More
Sam was a gentleman to me and my family. Sam is the main reason for my return visit in which I leased the new 2011 Acura 2011 MDX w/Tech & ENT. He answered all my questions and was very polite and not like reason for my return visit in which I leased the new 2011 Acura 2011 MDX w/Tech & ENT. He answered all my questions and was very polite and not like a typical salesman. He did not push me into a deal I would have regreted later on. When the numbers were close Ralph came to see me, again very friendly and polite. They went above and beyond what they had to to make the deal. I got the price I wanted with no hassle. I will definatly recommend Sam and Open Road Acura to my friends and family. More

