Open Road BMW

Eugene, knew soMuch about the entire BMW line and was Eugene, knew so Much about the entire BMW line and was able to answer all me questions. He was very efficient and made the car leasing experience pai Eugene, knew so Much about the entire BMW line and was able to answer all me questions. He was very efficient and made the car leasing experience painless. More

Eugene was great to work with. Gave us the best price and provided excellent service from start to finish. For your next car go to Eugene provided excellent service from start to finish. For your next car go to Eugene More

This is a revised review based on me not getting exactly what I wanted. I knocked off 1 star because the vehicle I wound up leasing isn’t as well equipped as I thought. The person I spoke with on the phone what I wanted. I knocked off 1 star because the vehicle I wound up leasing isn’t as well equipped as I thought. The person I spoke with on the phone days before I came up there told me the vehicle basically had everything because of the premium package which led me to believe that it did have everything. So I wasn’t vigilant in checking out the car and the salesman Igor didn’t offer much explanation intro the car’s features. I probably would have chosen a different vehicle had I known the one I leased has no fog lamps (absurd for a vehicle of this caliber), no remote start capability from the app or otherwise, and no wireless phone charging even though the charging pad is there. Why the limits on features? My haste and ignorance played a part in me not being 100% satisfied, but hopefully in 3 years we’ll make a deal for a vehicle that’s equipped to my liking. They did after all get me out of the Nissan that I don’t miss. More

I’m a repeat customer of open road Bmw and Hamada Elmasry in sales always gave me a great deal and treated me like family. in sales always gave me a great deal and treated me like family. More

Amazing guys, always helpful and always cheerful. Helped me out with my BMW and I was in and out of the dealership within a few hours. They go above and beyond to ensure your satisfaction. I would come here me out with my BMW and I was in and out of the dealership within a few hours. They go above and beyond to ensure your satisfaction. I would come here again, especially because of Igor and Robert. More

Great service with exceptional sales people. My sales person Andrii Melnyk went above and beyond to make us happy. This was my second X5 from Open Road BMW and I can tell you that they get better every t person Andrii Melnyk went above and beyond to make us happy. This was my second X5 from Open Road BMW and I can tell you that they get better every time. Thanks again for your great service 👍 More

Excellent experience! Igor made the whole process smooth and easy. Everything went quickly and the car is exactly what I wanted and the negotiation was low pressure. and easy. Everything went quickly and the car is exactly what I wanted and the negotiation was low pressure. More

DISGRACEFUL BUNCH OF LIARS:I called up yesterday to DISGRACEFUL BUNCH OF LIARS: I called up yesterday to setup a service appointment and asked for a loaner. At the end of the call, I told her that I DISGRACEFUL BUNCH OF LIARS: I called up yesterday to setup a service appointment and asked for a loaner. At the end of the call, I told her that I will be travelling from an hour away and would need a loan and she confirmed again. They asked me to come this morning. After driving an hour and arriving at the dealership, they said that there was no loaner and I had to wait for 2 hours to complete. I then spoke to the manager who said that it was a receiptionist who promised me to loaner and not him! He told me to either take my car away or have my car serviced in 20 minutes. I dont know how the 2 hour service job can be done in 20 minutes and how the loaner car booked for me suddenly got cancelled! Just a bunch of liars. I would never recommend anyone to this place More

Larry Shakur our sales person was knowledgeable, friendly and courteous. He addressed our questions and concerns and made my wife’s dream come true! She got what she wanted and is now driving extatically a and courteous. He addressed our questions and concerns and made my wife’s dream come true! She got what she wanted and is now driving extatically a brand new X7! Thank you Larry More

Mr. Jeffries exemplars excellence and professionalism. His warm, pleasant and calm demeanor made the experience easy and worthwhile. I would highly recommend him to others. His warm, pleasant and calm demeanor made the experience easy and worthwhile. I would highly recommend him to others. More