Open Road BMW
Edison, NJ
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790 Reviews of Open Road BMW
I've purchased over a dozen cars and this was by far my worst experience. To make things worse, the management never even responded to my complaint. worst experience. To make things worse, the management never even responded to my complaint. More
Certainly gna come back here, All Bc of Eugene. His Service was impeccable from start to finish. More than anything his communication was on point. Thank you for everything! Service was impeccable from start to finish. More than anything his communication was on point. Thank you for everything! More
I’ve purchased our new x7 from EUGINE, excellent experience, quick approval, detailed explanation of lease terms and car options. Car was delivered much sooner then expected. experience, quick approval, detailed explanation of lease terms and car options. Car was delivered much sooner then expected. More
My wife and I have been customers of Open road BMW for many years and I think that speaks for itself because we keep coming back simply because they have the best prices ever around the area. This dealers many years and I think that speaks for itself because we keep coming back simply because they have the best prices ever around the area. This dealership to us become “family outside of the family” so the speak… The staff is wonderful especially Eugene Poznyak who will go above and beyond for their clients. Jim Crowe from the service department is another example of an excellent consumer service skill that we are all appreciate a lot. More
We were greeted by Alan Kopitman who helped to facilitated a stress free experience that made us feel comfortable throughout the whole process. I experienced nothing but excellent customer satisfa facilitated a stress free experience that made us feel comfortable throughout the whole process. I experienced nothing but excellent customer satisfaction. Alan knew the importance of keeping us inform every step of the way, and making sure that our needs were meet. He provided us with all the necessary information related to the transactions. I highly recommend Alan for a quick Stress-Free Experience. More
I was referred to Alan k. By a good friend! I was a little skeptical at first but I gave him a try! I will say Alan went above and beyond for me and made sure I was taken care of. Thank you Alan I love little skeptical at first but I gave him a try! I will say Alan went above and beyond for me and made sure I was taken care of. Thank you Alan I love my new car. More
It has been a LONG TIME since I had a pleasant car purchasing experience until yesterday at Open Road Edison. HAMADA was my salesperson and from the first 'elbow bump' to me driving away in my purcha purchasing experience until yesterday at Open Road Edison. HAMADA was my salesperson and from the first 'elbow bump' to me driving away in my purchase, every interaction was positive and reassuring. I was considering using Carvana on this occasion due to Covid-19, but glad I went with Open Road Edison. For a top brand like BMW and higher-end model, it's much better having someone responsible which includes post-purchase needs. I have no doubt HAMADA or his colleagues will back up their cars. They have an incentive to do so for repeat business and referrals. Carvana won't give a hoot- just saying : ) More
Purchased 2009 crv through igor at open road bmw. He was very humble and friendly. He nailed the whole process with ease. they surely took their advantage as big sized dealership offering quality cars with very humble and friendly. He nailed the whole process with ease. they surely took their advantage as big sized dealership offering quality cars with variety of selections. Super satisfied! More