Open Road BMW
Edison, NJ
Filter Reviews by Keyword
By Type
790 Reviews of Open Road BMW
No games! Straight to the point! Best deal first offer! Fair trade in quote! Other local dealer I reached out to laughed at me and hung up the phone. Highly recommend you reach out to Eugene @ open road. Fair trade in quote! Other local dealer I reached out to laughed at me and hung up the phone. Highly recommend you reach out to Eugene @ open road. More
Mary Logan Not sure which BMW I wanted, Spent some time with Dave and found out more what I needed and he took care of the rest, Why aren't all car dealers like Not sure which BMW I wanted, Spent some time with Dave and found out more what I needed and he took care of the rest, Why aren't all car dealers like this. More
Great X5 I was referred to Dave Kempf for my new X5. I told him exactly what I wanted and 3 days later he was at my house with the car. 100% Recommendation. I was referred to Dave Kempf for my new X5. I told him exactly what I wanted and 3 days later he was at my house with the car. 100% Recommendation. More
Robert Larson Just got mt second car from David Kempf. Same as the first one. 2 Phone calls and 3 emails and the car was sitting in mydriveway. Just got mt second car from David Kempf. Same as the first one. 2 Phone calls and 3 emails and the car was sitting in mydriveway. More
DK. The Very Best There Is. David travels The Path Of The Righteous Man. Even took me out to lunch for A Royale With Cheese. When you absolutely, positively got to buy a BMW, ac David travels The Path Of The Righteous Man. Even took me out to lunch for A Royale With Cheese. When you absolutely, positively got to buy a BMW, accept no substitutes! More
Service shop My 2012 BMW X5 went to open road BMW of Edison for a small coolant leak Nov 7, 2019. IT IS STILL IN THEIR SHOP, 5 MONTHS AND COUNTING. After many cal My 2012 BMW X5 went to open road BMW of Edison for a small coolant leak Nov 7, 2019. IT IS STILL IN THEIR SHOP, 5 MONTHS AND COUNTING. After many calls to the service dept no clear answers are given. At this point i have made 4 payments on a vehicle i haven't seen. I do not think this is the way a service team should be run or a customer should be treated! I know there is a lot going on in the world now but 5 months ago there was not. I do not know what my options are for my family and vehicle. I can only hope this does not happen often at this dealership. More
a dealership does not care at all I leased a new x5 from openroad bmw NJ on 2/13, signed all the paperworks and paid for everything. My temporary license plate already expired on I leased a new x5 from openroad bmw NJ on 2/13, signed all the paperworks and paid for everything. My temporary license plate already expired on the 18th. For the last two weeks, I have been calling them more than 20 times, trying to find out what is going on, the sale guys left the company, and the people at the financial department who sent me the paperwork, and the two sales managers never picked up the phone and never replied my voicemail. (one sales manager did take my phone call once and told me he would call me back on that day, and he did not and after that all the call went directly to his VM). More
David was awesome, made this transaction the easiest ever David was awesome, made this transaction the easiest I have ever had! Impeccable service! Fast and easy!!! Thank you for helping me decide on the perf David was awesome, made this transaction the easiest I have ever had! Impeccable service! Fast and easy!!! Thank you for helping me decide on the perfect car!! More
Mary G I never enjoyed driving a car as much as my new 330. Dave Kempf walked me through the whole process. Settled me into the car with only the options I n I never enjoyed driving a car as much as my new 330. Dave Kempf walked me through the whole process. Settled me into the car with only the options I needed. Will recommend to everyone. More
Eugene is one of the best in the business to work with. I’ve purchased two cars from him and he is as professional as they come. I highly recommend buying a car from this dealership. I’ve purchased two cars from him and he is as professional as they come. I highly recommend buying a car from this dealership. More