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Open Road BMW
Edison, NJ
798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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798 Reviews of Open Road BMW
July 06, 2022
I want to write something to show our appreciation for Michael Simone. He is a knowledgeable and considerate salesperson. We purchased a used 2018 BMW X1 from Michael in mid-May, 2022. When we called h Michael Simone. He is a knowledgeable and considerate salesperson. We purchased a used 2018 BMW X1 from Michael in mid-May, 2022. When we called him, he instantly picked up the phone, even though he was on vacation. He responded to our questions and helped us out. Highly recommended! More
by Ping Carlson
Employees Worked With
Michael Simone
June 27, 2022
I just purchased a 2022 X5 from Open Road BMW. I can't say enough about the dealership and my salesman David Lutz. From my initial inquiry through the sale, David was extremely attentive and respo I can't say enough about the dealership and my salesman David Lutz. From my initial inquiry through the sale, David was extremely attentive and responsive to all of my needs. He provided superior service. I would highly recommend David and Open Road to anyone in the market for a BMW. More
by Mike K
Employees Worked With
David Lutz
June 19, 2022
We had a beyond pleasant purchasing experience with Michael Simone at Open Road BMW. Not only was Michael professional, informative, courteous while having great follow up and communication. Let me not Michael Simone at Open Road BMW. Not only was Michael professional, informative, courteous while having great follow up and communication. Let me not forget personal and humorous (Michael + Finance Rep) The entire staff we engaged with between Michael, the finance rep who was amazing, and the technologist were all five star. This is our first BMW, and I’m hoping for a very pleasurable experience in the upcoming years. More
by Gizzo
Employees Worked With
Eric Goldberg, Michael Simone
June 15, 2022
Bigger isn’t always better. Awful experience. Overpriced to review any problems with my car thur a computer.By the the way 6 hours really! my advisor Anthony Cimini I told him I Awful experience. Overpriced to review any problems with my car thur a computer.By the the way 6 hours really! my advisor Anthony Cimini I told him I recorded a noise on my phone. I wanted the service guy to hear it .. he never told him. He sent me a phone number to reach him which he didn’t answer because he was on break..a very long break. Shout out to the Technician Sergheil Vanicikin he explained everything to me.. I was waiting for my car because I was told they were washing it. Well this gets better. I went outside to find out what was going on with my car it was another hour. The gentleman outside looked into it. My car was outside parked because they left the key to my car where they wash the cars. I will never go back. I never had a problem all the years I took my car to them when they were in the smaller building. More
by Sukijeb
Employees Worked With
Serghel Vanicikin
June 06, 2022
We had pleasure working with Michael Simone. Michael was very attentive, not pushing his own agenda, listened what we needed, was very flexible on the price. Bottom line we gat the car we want Michael was very attentive, not pushing his own agenda, listened what we needed, was very flexible on the price. Bottom line we gat the car we wanted and happy with the whole process. Highly recommend. More
by IG
Employees Worked With
Michael Simone
May 29, 2022
Highly recommend Open Road Bmw and in particular my Salesman, Michael Simone. He went out of his way throughout the entire process from my initial inquiry… to purchase and post purchase to make sure e Salesman, Michael Simone. He went out of his way throughout the entire process from my initial inquiry… to purchase and post purchase to make sure everything was perfect and went smoothly. He immediately responded to all of my calls and text messages… even while he was on vacation. If you need a car … he is the one to call!!! More
by Mikea
Employees Worked With
Michael Simone
May 28, 2022
I don’t know where to begin. My rep Michael Simone was beyond courteous and helpful. The level of professionalism was outstanding. The process of purchasing my BMW has been the e My rep Michael Simone was beyond courteous and helpful. The level of professionalism was outstanding. The process of purchasing my BMW has been the easiest and fastest I’ve ever experienced. I definitely would recommend him and the dealership. Everyone was so helpful. If I could give 10 stars I would. Thank you Open Road for making my experience a pleasure. More
by Sballaro
Employees Worked With
Michael Simone
May 26, 2022
Thank you again David Lutz for a pleasant buying experience. Purchasing a vehicle is usually stress producing for my husband and I. David made the experience much better than our last buying experie experience. Purchasing a vehicle is usually stress producing for my husband and I. David made the experience much better than our last buying experience. We will definitely work with David again when we need a new vehicle. More
by Height14
Employees Worked With
David Lutz
May 19, 2022
I want to give 5 stars to my salesperson Hamada. This is our third car at Open Road Hamada always keep in touch with us. And answer all the question, I will definitely tell my friends and family t This is our third car at Open Road Hamada always keep in touch with us. And answer all the question, I will definitely tell my friends and family to come down Open Road if they want to buy BMW . More
by Wangcharles315424
Employees Worked With
Hamada Elmasry
