Open Road of Bridgewater

Had an issue with a pre owned Mercedes C280 just prior to the expiration of the warranty. Was greeted as if I had a new vehicle and treated like a long time customer. The service group was fantastic and I the expiration of the warranty. Was greeted as if I had a new vehicle and treated like a long time customer. The service group was fantastic and I sent an email to Gaylord Buck, the general manager of the dealership and expressed my appreciation of their service, personal attention and quality of work. I will recommend them to anyone who needs service for their Mercedes and will be back when my service is due even though they are further away than another dealership. Sincerely, Ernest McCoy am52790@aol.com 732 589 00487 More

Was very dissapointed in the deal that I received. I was recently made aware of the saem type of least trade in (that had twice as many miles as I had) and the new car was at the same price point. Down Paym recently made aware of the saem type of least trade in (that had twice as many miles as I had) and the new car was at the same price point. Down Paymnet was the same, but the other indiviudal received 15K per year as opposed to my 12K per year AND I am paying approximatley $150 more per month. Does this make sense. Therefore, I feel as I would probably go to another Mercedez dealership for my next lease. Mark Diamond was exclellent and very professional (as well as John the manager) but I know that he does not make the final price point decisions. Again, I feel like I paid to much for this lease after appropriate evaluationa and would not go back to this dealership. I do feel as I was taken advnatage regardling the deal that was made. Pat McCutcheon (516) 946-7938 More

I was leasing Infinity from Ray Catena and thought for sure I would be leasing again from them. I stopped by Open Road and after meeting with the sales team; I was more than pleased with my overall experi sure I would be leasing again from them. I stopped by Open Road and after meeting with the sales team; I was more than pleased with my overall experience and decided to lease a ML350. My wife also felt the same way and when her lease is up at the end of next year, we will be leasing a car from Open Road. More

I had gotten a price for the car I wanted with the options I wanted from another dealership in Doylestown, Pa. I wanted to business locally and asked Open Road to match the price. Initially Open Road options I wanted from another dealership in Doylestown, Pa. I wanted to business locally and asked Open Road to match the price. Initially Open Road did not meet the price but the called back and said they would match the price. Since the car I wanted was not available anywhere, I had to special order the car which was handled by Mark and his supervisor John. Both John & Mark were friendly and informative which helped me order the car I wanted. More

Allyson Gutman as always is wonderful. We always come back to Open Road Mercedes because we so enjoy working with Allyson - she is an asset to the Open Road team. The service department is also excellent back to Open Road Mercedes because we so enjoy working with Allyson - she is an asset to the Open Road team. The service department is also excellent especially Jamie McGloglin. Very professional and friendly. More

Mark Diamond was one of the best car dealers I have ever worked with. He was honest and took his time in explaining the different cars, warranty etc. Everyone at the dealership was friendly as well from t worked with. He was honest and took his time in explaining the different cars, warranty etc. Everyone at the dealership was friendly as well from the managers to the receptionists answering phones. I look forward to buying another car from Open Road soon. More

I WENT ON CARS.COM AND SAW A C 350 THE ONE MY GIRLFRIEND WANTED. WHEN I CALLED THE DEALERSHIP THE PHONE WAS TRANSFERED TO MIKE AND I THANK GOD FOR THAT. NOT ONLY WAS MIKE HONEST WITH THE C CONDITION HE ALSO WANTED. WHEN I CALLED THE DEALERSHIP THE PHONE WAS TRANSFERED TO MIKE AND I THANK GOD FOR THAT. NOT ONLY WAS MIKE HONEST WITH THE C CONDITION HE ALSO HELPED ME WITH THE PRICE OF THE CAR. I HAVE PURCHASED ALOT OF CARS BUT NONE HAVE BEEN THIS EASY, I WILL BRING MY BROTHER IN FOR A E 350 THAT I SAW WHEN I WAS THERE. THANKS AGAIN MIKE YOU WILL SEE ME SOON. More

Everyone knows how unpleasant the car buying experience normally is and can be, you go to a dealership and you are attacked when you get out of your car (even at some Benz dealerships), not this one, I was normally is and can be, you go to a dealership and you are attacked when you get out of your car (even at some Benz dealerships), not this one, I was greeted by the regular front receptionist and was introduced to a very professional sales person named Mark Diamond. Mark was very eager to satisfy my needs as well as to earn my business by doing what was right for the "deal" (not his pocketbook). I would have to say that I was given a very fair $ for my trade as well. Any and all decisions that had to be made by the GM Gaylord were quick and fair (again to make the deal happen). These folks at the dealership, not just your sales guy but other sales people like this gentleman named Karl were eager to assist in any questions on your new vehicle, seems as though there is quite the team work attitude when ity comes to pleasing the client which of course adds to the pleasant experience. Finally, went on Saturday to have the courtesy car wash and was greeted by the svc dept rep with a great smile, great attitude as though I was doing him a favor. I forget his name but he directed me to the waiting room and offered me a fresh bagel, fresh muffin (which I enjoyed lol)and a cup of "Joe" as well. Nothing but thumbs up to this Mercedes dealer! WELL DONE More

Mark Diamond was great to work with he worked hard on and fast on getting me the price and the vehicle I was looking for and came thru rightaway. I definitely will buy more cars from this dealership because fast on getting me the price and the vehicle I was looking for and came thru rightaway. I definitely will buy more cars from this dealership because of his service and prompt responses on questions I had that made the deal easy. More