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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

January 01, 2021

Sarah the person who attended me was quick and to the point. She was very friendly. The service was quickly. I even called to see what was wrong with my Dodge Charger, and they answered it politely and d More

by r.miggy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Sanchez
Jan 04, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's great to hear that you're satisfied with our service. Thank you for rating Orange Coast Chrysler Dodge Jeep Ram Fiat five stars and giving a shout out to Sarah! We look forward to your next visit with us.

January 01, 2021

Outstanding repair appointment as always. German always takes such good care of us with his expert knowledge and warm personality. He’s honest and takes time to explain recommended repair/service. More

by dianedavisirvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Jan 04, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will be sure to let German know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 01, 2021

We had a really good experience, Richard our sales man was really nice and helpful. We would absolutely purchase another car from this dealership. I will totally recommend this dealership to family and fr More

by Mrs. Rubio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 04, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are honored to receive your business and recommendation! Thank you for your feedback about Richard and Orange Coast Chrysler Dodge Jeep Ram Fiat. We look forward to working with you again down the road!

December 28, 2020

Quick and easy transaction. Sales representative Amy Schultz was very friendly. No hassle buying. What more can you ask for? We are very happy with our new 2021 jeep More

by Erikagonzalez310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Schultz
Dec 28, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Congratulations on your new 2021 Jeep! There is nothing better than hearing that our team made the purchase process friendly and convenient for a valued customer, and we will pass along your kind comments to Amy. Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat!

December 19, 2020

Stay away from this dealership. Arranged with a salesman to see a Jeep. Got there and it wasn’t even on the premises. Spent two hours starting deal and gave deposit. Was told it was ready a week later... More

by nhawley85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler, Ken
Dec 21, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This review is extremely concerning to read. It is never our intention to mislead our guests, and I apologize for any miscommunication on our end. We apologize we couldn’t offer you better financing - the back scores each customer based on their credit. We will be happy to honor the price discussed if you’d like to obtain your own financing or if you’d like to pay cash. I would appreciate the chance to speak with you and address your concerns properly. I will not be able to locate your contact information from this review, so if you are willing to have that conversation, please give me a call at your earliest convenience. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

December 19, 2020

Excellent service! Fast and easy process. We got exactly what we were looking for, Amy and Diego were so helpful and offered excellent costumer service. More

by Ramiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy, Diego
Dec 21, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Ramiro, it is gratifying to know that Amy and Diego gave you a five-star experience! Your business is appreciated by all of us here at Orange Coast Chrysler Dodge Jeep Ram Fiat.

December 16, 2020

Love this dealership. I reported an issue with my vehicle and they checked it out thoroughly which alerted them to a bigger issue. I got a loaner vehicle while they fixed it right up. Great service overall. More

by emeraldgsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German Moreno
Dec 16, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for your positive feedback! We are grateful for your business and are glad that our team was able to provide you with a loaner and get you safely back on the road. Drive safe and happy holidays!

December 16, 2020

Great greeting, updates, quick service, and great service! Gave price for parts and labor upfront. Kept me posted on service and time. Washed car! Thank you! More

by Janiewwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greeting and service specialist
Dec 16, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are delighted to hear from you. Thank you for the great review of Orange Coast Chrysler Dodge Jeep Ram Fiat, and thank you for trusting us with your service needs!!

December 14, 2020

The experienceOrange Coast Chrysler Jeep ram was absolutely amazing. Rod delegated wonderful associates to help facilitate my gladiator purchasing experience and went above and beyond to make sure I More

by Beaverfleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod
Dec 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for posting about your 5-star experience with Rod. Here at Orange Coast Chrysler Dodge Jeep Ram Fiat, we strive to find the best option for guests and I am glad to hear that came through to you!

December 13, 2020

Always a great repair experience at orange coast Chrysler keep Dodge Ram. My vehicle is always repaired to my entire satisfaction and returned cleaner than I brought in More

by Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PaulGordon
Dec 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you, Wilson, for your confidence in Orange Coast Chrysler Dodge Jeep Ram Fiat. We're glad to hear that our team continues to provide you with great service!

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