Back

Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

Directions

By Type

Showing 1,223 reviews

December 13, 2020

Dealer representative is Friendly, Fast and Knowledgeable. Art is very passionate in his work. Clean place and accommodating. Jeep Compass Latitude is roomy. Great service. Art was there for us More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Dec 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Lou - Thank you for sharing so many kind words about our service! We are very glad to hear that Art helped you drive home in your Jeep Compass Latitude. From all of us at Orange Coast Chrysler Dodge Jeep Ram Fiat, enjoy your new ride!

December 10, 2020

Absolutely terrible service to repair my Fiat 500's check engine light. Said it needed a Multiair Actuator, warranty adjuster declined part, thank goodness. The vehicle didn't need it. Took way too long to f More

by bob.wohlers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Dec 10, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Bob - I am sorry to hear that you are not satisfied with your service experience. We strive to make the process efficient, and I apologize if it took longer than we had initially anticipated. I would appreciate the opportunity to speak with you so I can make sure that all of your concerns are addressed properly. I will search for your contact information, but in the meantime, please feel free to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

December 09, 2020

I bought my jeep here in 2015, but I’ve had it mostly serviced at other dealerships nearby due to proximity to my home. I’ve come back to this dealership for service recently due to excellent customer se More

by Sasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them
Dec 09, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the five-star review, Sasa! We are proud to have earned your repeat business and happy to hear that you are confident in the Orange Coast Chrysler Dodge Jeep Ram Fiat team to get the job done. Safe travels, and we hope to see you again down the road!

December 09, 2020

Overall a good experience and I will return. Overuse of Overall a good experience and I will return. Overuse of the "mask mask mask" everywhere, but for the lemmings and sheople, one endures it. I receiv More

by trvlsrf1@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Torres (really helpful)
Dec 10, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you very much for your business! Customer safety is our highest priority here, but we do appreciate you sharing this feedback. All of us at Orange Coast Chrysler Dodge Jeep Ram Fiat look forward to assisting you next time!

December 09, 2020

This is a great dealership located very conveniently to where we live. We have purchased many Grand Cherokees and Wranglers from this dealership and have been pleased with all of them More

by .......
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 10, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We can't thank you enough for your repeat business! It's great to hear that we provide a convenient option for your Jeep-buying needs. Safe travels and we look forward to serving you again at Orange Coast Chrysler Dodge Jeep Ram Fiat!

December 01, 2020

I took my Dodge Durango in for an oil change and service. Everyone were helpful and friendly and had my car ready quickly. I was very impressed! More

by crazyc76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember but I think it was Mark or Mike
Dec 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for trusting our Orange Coast Chrysler Dodge Jeep Ram Fiat team to get the job done. We look forward to working with you the next time you bring your Dodge Durango in for an oil change!

December 01, 2020

Went to purchase a certified pre-owned 2018 Jeep Compass. I looked at the engine, saw several nuts around the alternator had marks. I asked the salesperson if the alternator or water pump had been changed, h More

by Jeep Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name Provided Upon Request
Dec 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We run our business to be transparent with guests and I am so sorry if there was a misunderstanding regarding the vehicle you were looking at. I'd like to assure you that it is our goal to find the best option for shoppers and I will be sure to address your feedback with my team so we can work towards offering a more seamless experience moving forward. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

December 01, 2020

Always a pleasant experience coming to OC Chrysler jeep Dodge Ram dealer. Such great customer service and welcoming vibe from all associates you come across More

by nadiamrtz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Richard
Dec 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! It is always a pleasure to assist you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we look forward to your next visit!

December 01, 2020

Jay got me a great deal on my new Jeep. He was very helpful and patient with me as I weighed all of my options. Thanks Jay! More

by katherinereza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jao
Dec 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Congratulations on your new vehicle, and thank you for taking the time to review us! We appreciate the kind words about Jay and are wishing you many safe and happy miles down the road! - The Orange Coast Chrysler Dodge Jeep Ram Fiat team

November 28, 2020

Very good service and nice staff . Thank you all. I like this lease program for my 2020 jeep gladiator. Hope you can enjoy it too. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, John, Jessica, Kevin
Nov 30, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Kevin - thank you for posting about your experience with our Orange Coast Chrysler Dodge Jeep Ram Fiat team. We're excited to hear that you are on the road in a 2020 Jeep Gladiator and we wish you safe travels!

...
58
...