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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,224 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,224 reviews

October 01, 2020

People there were great met all my needs and were all very professional. I will definitely be taking my car back for service there again. More

by tmartinez96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodriguez
Oct 01, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the glowing review! We appreciate the kind words and are looking forward to seeing you back at Orange Coast Chrysler Dodge Jeep Ram Fiat!

October 01, 2020

Very good experience. Two ladies at entrance quickly greeted and initiated work order, very polite and professional. Paul was very polite, professional, and helpful in providing great service. Ferdie wa More

by Nelson Quan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdie, Paul, and the two young ladies at the service entrance.
Oct 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Nelson - There are so many compliments in your review which we love! It's wonderful to hear that you were welcomed to our dealership and that Ferdie helped get your concerns properly addressed. Thank you for recommending us! If any future issues arise, the Orange Coast Chrysler Dodge Jeep Ram Fiat team will be here to help.

September 30, 2020

Thank you German once again for looking out for my wife and I!!! He is always very helpful and communicative during the service. I appreciate his commitment to our needs. Thank you! More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Sep 30, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Shannon, thank you for the review! It is always a pleasure to assist you and your wife here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let German know that you appreciate his help!

September 30, 2020

Brought my jeep in because the dealer installed tow package/wiring harness ceased to provide taillights to my trailer and a/c not blowing as cold as when new in 2017. Although i clearly explained the More

by First service since NEW!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I’m not going to call out specific individuals
Sep 30, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This is a concerning review to read, and it certainly doesn't sound like the exceptional service we strive for here. I will be sure to share this feedback with my team, and we will work to improve our process going forward. I am glad we were able to offer you a free oil change, and we do hope that we get another opportunity to work with you sometime down the road. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

September 27, 2020

My experience was very positive and friendly. Greg was an excellent help in finding the right car and was a pleasure to work with. Thank you for making the purchase easy More

by Jeff.tetiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg from OC Chrysler
Sep 28, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Hi Jeff - It's our goal to help our customers get into the right vehicles for them and we are delighted that Greg made this true for you. Thank you so much for trusting this purchase to Orange Coast Chrysler Dodge Jeep Ram Fiat! We hope that you absolutely love it.

September 27, 2020

Excellent car buying experience. Amy was excellent in selling the car to me along with Diego and Lori in finance. Best experience ever in buying a car More

by Kingoftax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy, diego and Lori
Sep 28, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

For you to say that Amy, Diego, and Lori provided you with your best car buying experience truly made our day. Thank you for shopping at Orange Coast Chrysler Dodge Jeep Ram Fiat and enjoy your new vehicle!

September 27, 2020

I am very very pleased with the service and communication i received when purchasing my new truck. Rod is great and i appreciate all his assistance. I drove 2hrs to purchase from them as other dealerships we More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod
Sep 28, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for making the trip out to Orange Coast Chrysler Dodge Jeep Ram Fiat! We appreciate your business and are proud to have been able to assist you with your purchase. Congratulations and we hope you enjoy the new vehicle!

September 22, 2020

service gretter was awesome, came in for an oil change and was very helpful and very well managed. place was clean and healthy for each customer that arrived More

by sarasanchez0202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara / Matt
Sep 22, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Hi Sara - thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat to get your oil change done. We are committed to customer satisfaction and I am glad to hear that came through to you!

September 22, 2020

Provided excellent customer service from the check in to look at a new vehicle, to explaining everything straightforward in the sales process. Thanks to Rod for taking such good care of us. More

by Cherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod, Omar, Diego
Sep 22, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! We appreciate you taking the time to share and are proud to have earned your business. Congratulations on your new vehicle and we hope to work with you again down the road! - The Orange Coast Chrysler Dodge Jeep Ram Fiat team

September 22, 2020

Ms. Love always does a fantastic job thank you for the great customer service . My Jeep is always clean and work completed on time as promised More

by John Calvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana Love
Sep 22, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

John - thank you for your continued support of Orange Coast Chrysler Dodge Jeep Ram Fiat! We're pleased to hear that Lana always takes care of you, and your vehicle!

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