Back

Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,224 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

Directions

By Type

Showing 1,224 reviews

September 19, 2020

this dealer is awesome especially Richard he is the man. He took good care of my wife and me in purchasing the new SUV. They should hire more people like him. More

by Edgar_soto2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD
Sep 21, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! We are so glad Richard provided the excellent service we pride ourselves on at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let him know that you appreciate his help. Safe driving in your new SUV!

September 18, 2020

Did not rotate tires...and car was dirty. Disappoined as they do this all the time for me. Thank you. Frank Porrello they said I needed to ask. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Sep 21, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

John - we want guests to be confident in our services and I apologize if we missed the mark during your recent visit. I will address your feedback with my team so we can provide a better experience next time. If you would like to speak with us directly, please don't hesitate to call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

September 18, 2020

No nonsense, worked hard to get me approved for the car I wanted. Did not put demands,, spent time searching for the lender that would approve me.. I will definitely go back !! More

by tnsgrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renaldo
Sep 18, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It means so much to hear that our team earned your business. Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat! We hope that you continue to enjoy your new vehicle and we look forward to working with you in the future.

September 17, 2020

I did not have to wait long for service. Everyone had a professional demeaner. I am pleased with the service. I was not pleased with the cost. More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordin's partner.
Sep 17, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

While I am glad to hear that our team was accommodating, I am surprised by your additional feedback. We strive to provide excellent service at a competitive price and I would be happy to discuss any outstanding questions regarding your recent visit. Please don't hesitate to call if you would like to speak with us. Thank you for your business, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170.

September 17, 2020

I had been looking for a Ram for several months, trying to find a good deal. I previously visited two other Ram dealerships who had vehicles on sale with discounts. Neither would honor their advertised pri More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 18, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for choosing to shop at Orange Coast Chrysler Dodge Jeep Ram Fiat. We strive to offer a seamless and enjoyable experience and it is great that came true for you! Congrats on your new vehicle and safe travels.

September 16, 2020

Took my truck in for a tune and rotation. Service was friendly and they were done in a reasonable amount of time. Truck was also given a quick wash, meaning they knocked the dust off. But I was happy bec More

by Mike B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 16, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review, Mike! We are happy to hear you had such an efficient service experience at Orange Coast Chrysler Dodge Jeep Ram Fiat. We appreciate your business and hope to see you back down the road!

September 16, 2020

Amy was a great help to me in finding the exact car I wanted... she never was impatient and always took my phone calls. She got me exactly the car I wanted and at a great price too!! I’m very grateful . More

by Rickazad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 17, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat and for giving a shout out to Amy! Our team is committed to finding the perfect vehicle for shoppers and we are glad to hear that you were taken care of. Safe travels!

September 13, 2020

Excellent customer service by Lana Love!She kept us Excellent customer service by Lana Love! She kept us updated & was helpful for getting our car repaired in a timely manner. Appreciate her keeping in More

by kimcantrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana Love
Sep 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're so happy to hear that Lana made your service visit an attentive and transparent experience, Kim! Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your vehicle and your business!

September 11, 2020

The service writer tried to rip me off. He quoted $3300 for two separate items that needed repair. I immediately said no, that I would get them fixed elsewhere. I called the service manager and 30 minutes More

by Disgruntled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get his name
Sep 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I'm disappointed to see this review. I assure you that we strive for competitive pricing here, and I would be more than willing to speak with you directly about the details of your recent visit. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

September 11, 2020

Did a great job. Only issue I have now is the tire pressure on my left driver side tire is low. But they did find. More

by Borunda11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod
Sep 14, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review. It was our pleasure to work with you here, and if you would like our assistance with your tire pressure, I would be more than willing to speak with you about this directly. Please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

...
63
...