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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,224 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,224 reviews

September 09, 2020

Outstanding service as always which is why we are repeat customers. German is an excellent service advisor! We have been working with him for years and he is honest, trustworthy and both he and dealer give More

by dianedavisirvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Sep 09, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing us! It is great to hear that German delivered such an excellent service experience. Your loyalty to Orange Coast Chrysler Dodge Jeep Ram Fiat means a lot to us and we hope to continue earning your business down the road! Safe travels!

September 09, 2020

Great service team. Very communicative. Convenient location. Easy to schedule appointments. Easy to pick up and drop off. Extended hours for those with varying schedules. More

by Hshores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat! We're excited to hear that our team provided you with a seamless experience as it is our goal to take care of customers. It's a privilege to have your business and we look forward to your next service visit!

September 09, 2020

Excellent experience buying from Oange Coast! Amy did a great job answering all my questions and helping me every step of the way. From start to finish, I'm impressed with the service I received. I wouldn' More

by CRS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy, Lila
Sep 10, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the glowing review! It made our day to hear that you had such a great purchase experience working with Amy. We appreciate your business and are wishing you many safe and happy miles in your new car! - The Orange Coast Chrysler Dodge Jeep Ram Fiat team

September 09, 2020

These people are so rude. They tried to up sell me all kinds of things and when I said no they tried to not fix the recall on my vehicle. 3 different people were blatantly rude to me. I will never go back More

by taygriffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue
Sep 11, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This is a disappointing review to read, and it certainly doesn't sound like the accommodating service I expect from my team here. I would like to speak with you directly about what happened. Unfortunately, I am having a hard time finding your contact information based on this review - would you consider giving me a call? Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

September 09, 2020

Great service went in without an appointment so the wait was a bit long but that’s to be expected without the appointment but they took care of more than what i asked for so was worth the wait More

by roberttruelove72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronna
Sep 09, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! It was our pleasure to service your vehicle here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we look forward to your next visit!

September 04, 2020

I just had the best car buying experience I've ever had. I bought a car from Paul Whitehead the fleet manager. 0 negotiation. 0 hassles. Did the deal in about 5 minutes. Paul said "Here's what I can do More

by Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitehead
Sep 04, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Van, thank you so much for taking the time to leave us a review! We are so pleased to hear that Paul took such good care of you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

September 04, 2020

Overpriced, I was told my Fiat had a blown engine and was given a quote of 8,000 dollars. New engines don’t cost that much More

by Martin.lindaanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
Sep 04, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I would really like to look into this situation further. I will try to find your contact information, but in the event that I can't locate it, would you please give me a call? I hope to hear from you soon. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

September 04, 2020

I am giving dealer five stars overall. German is always responsive to my service requests. I am always able to get questions answered quickly when I call. More

by Debradehgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Sep 06, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! German is an excellent member of our team at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly share your kind words. We look forward to your next visit!

September 01, 2020

This is our second rodeo with You guys, Thank you Richard and Lori for your great service and professionalism., We eft there smiling again ☺ Thank you and see you next time, This was our second rodeo with O More

by Toneyluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Lori
Sep 01, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for your repeat business here at Orange Coast Chrysler Dodge Jeep Ram Fiat! It is wonderful that Richard and Lori delivered such a professional and enjoyable experience. We appreciate you taking the time to share and hope to see you again down the road!

September 01, 2020

The service that I receive here is great. I am always treated courteously and with respectfully and honestly. I have worked with Paul for several years. It is nice to have the continuity of dealing with More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 01, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's great to hear from you, Diane! All of us at Orange Coast Chrysler Dodge Jeep Ram Fiat are grateful for your continued support and are glad that you've enjoyed working with Paul over the past few years. Thank you so much!

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