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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,224 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,224 reviews

September 01, 2020

We have bought or leased 6 Jeeps from Orange Coast. 2 Jeep Liberties and the rest Grand Cherokees. All of the Jeeps have been serviced by their service department. I have no recollection of returning the More

by dyhar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them
Sep 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you so much for your repeat business! It's wonderful to hear that you've had positive experiences with both our sales and service teams. We are truly grateful to have you as loyal Orange Coast Chrysler Dodge Jeep Ram Fiat customers and we look forward to working together for years to come!

August 31, 2020

Lonna and her team did an excellent job. A check light that I had to look at for over a year is finally off!! Jessie at OC Motorsports was also very, very helpful. Thanks again! More

by Gary W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonna Love, Jessie
Sep 01, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Gary, we're so glad we were able to resolve your issue! It's great to hear that Lonna and the rest of our team delivered such quality work. Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your repair and maintenance needs!

August 28, 2020

Took two and a half hours for an oil change. I was the 4th car checked in at 7am and waited at the dealership for the service to be completed. Every vehicle that arrived after me finished before my vehicl More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown. Don’t recall being given names
Aug 28, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I sincerely apologize for the delay and inconvenience here. It sounds like there was a miscommunication among our team, and I will be sure to share this feedback with them to ensure that we improve our efficiency and attentiveness going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

August 27, 2020

Jay is a great guy, very nice and got us everything we asked for . Would recommend him and would buy from him again. Diego was very knowledgeable during our test drive. Easiest experience buying a car . A More

by Durango owner !
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Armin ,Diego
Aug 27, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are so happy to hear that you had an excellent purchase experience working with Jay! The team works hard to deliver pressure-free and efficient service, and it is great that this was reflected in your visit. We appreciate your business and hope to see you back at Orange Coast Chrysler Dodge Jeep Ram Fiat next time! Safe travels in your new car!

August 26, 2020

Despite leading our car at another dealer, We always have great service at Orange Coast Jeep! Easy to make an appointment and service was finished in a timely manner More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your vehicle! We're pleased to hear that our team always impresses you!

August 25, 2020

Can’t thank the service department much for getting my hellcat ready in 1 day. I drive 45min to 1 hour just to come here because this is where I bought my car and where I have received great service since More

by alanbatista87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 25, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Reviews like this one always make us smile, Alan! We're so lucky to have you as a loyal customer, and it was our pleasure to assist you. It's wonderful to hear that Paul and the rest of the Orange Coast Chrysler Dodge Jeep Ram Fiat team made your service visit so efficient and transparent. Thank you for making the drive out to see us!

August 25, 2020

I’m so pleased with this dealership , every time I need it to fix something on my car was just so great experience,all the staff are so professional and caring a bout my needs, and specially The manager Fr More

by Takiri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdie Ang
Aug 25, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat and for giving a shout out to Freddie! We are dedicated to taking care of customers and it makes us happy so see that our team always hits the mark!

August 25, 2020

EZ was very helpful & accommodating when it came to my first purchase. Made my experience here worth it! Daniel in the service shop was also very knowledgeable about the Mini Cooper I purchased. He was wi More

by steph405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EZ, Daniel
Aug 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Reviews like this one always make us smile, Steph! It's fantastic to hear that EZ and Daniel made your car-buying experience at Orange Coast Chrysler Dodge Jeep Ram Fiat so friendly, attentive, and informative. We wish you many safe and happy miles in your new Mini Cooper!

August 25, 2020

I have leased multiple vehicles and have had friends buy from Orange Coast. The BEST sales and finance department. Josh Jellerson is a 5 star salesman. I will continue to recommend Orange Coast to friends l More

by Surfergirll1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jellerson
Aug 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and it means a lot to know that you recommend us to others. We will certainly let Josh know that you appreciate his help, and we look forward to your next visit!

August 25, 2020

The service was amazing great customer service my waiting time less than 2 hours also they call me 20 minutes before the cars was ready all the employees were friendly and very helpful I when to a different More

by vazquez6519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every employee was amazing
Aug 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It means a lot to hear that you received the efficient and friendly service you deserve at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thank you for allowing us the chance to earn your business! For all your future auto service needs, we will be here to help.

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