Orange Coast Chrysler Jeep Dodge Ram Fiat

Poor service, did not explain what was needed. Took vehicle in under warranty. Check engine light on, erratic shifting on transmission, clicking noise while moving. They call me the next day saying Took vehicle in under warranty. Check engine light on, erratic shifting on transmission, clicking noise while moving. They call me the next day saying it needs $1461.00 in work. Check engine light on for evap leak, said it was under warranty. When I picked it up, paperwork said ESIM Switch and gasket replaced, cust declined repairs on purge valve. ???? What??? Clunking noise was caused because a software update is needed, cust declined repairs. What???? One concern was not even addressed at all. Complete waste of time going there. Charged me $155 to tell me I need front brake pads and rotors for $1461.00 I intend to send my copy of repair order to the Bureau of Automotive Repair and file a complaint. More

Quick and easy Negotiated the best deal I could find at this dealership. Willie was easy to communicate with and very efficient. Love the vehicle! Highly recommend t Negotiated the best deal I could find at this dealership. Willie was easy to communicate with and very efficient. Love the vehicle! Highly recommend this dealership. More

Honest negotiation experience Vanessa was honest and diligent to fulfill my needs. She quoted me a price on Friday and by Monday I was driving off the lot with my new Jeep Wrangle Vanessa was honest and diligent to fulfill my needs. She quoted me a price on Friday and by Monday I was driving off the lot with my new Jeep Wrangler More

Great Experience I found Orange Coast Chrysler Jeep Dodge RAM and Fiat through CarGurus.com and I am glad I did! Everyone had great customer service and helped in buyi I found Orange Coast Chrysler Jeep Dodge RAM and Fiat through CarGurus.com and I am glad I did! Everyone had great customer service and helped in buying my car a great experience. Garret the sales manager was very helpful and had excellent customer service he was able to find exactly what I found on Cargurus.com. Lori the finance manager was also very friendly and helpful. I am very happy with my purchase and my experience at this dealership. More

Great customer service! I have been with this dealership for a long time. I keep coming back solely because of the customer service. German and his team are fast, friendly an I have been with this dealership for a long time. I keep coming back solely because of the customer service. German and his team are fast, friendly and efficient! They get me in and out plus I feel confident in their work. More

Oil change Friendly staff, quick great service. Would highly recommend. I was in and out of there quick I waited for my car while it was being worked on. Was und Friendly staff, quick great service. Would highly recommend. I was in and out of there quick I waited for my car while it was being worked on. Was under an hour for a oil change which is wuick for a dealership oil change if you ask me. Will go back for next oil change. More

Grand Cherokee 30 K service. Paul could not have been more thorough and pleasant. He kept me up to date on every aspect of the service. I really appreciated his honesty in tellin Paul could not have been more thorough and pleasant. He kept me up to date on every aspect of the service. I really appreciated his honesty in telling me tires and brakes did not need to be replaced at this time. Definitely left me with a positive feeling and no qualms about returning for further service. More

Great experience Our truck buying experience was fantastic! There were no hidden add ins or hidden costs Richard our salesman was totally honest about everything. I Our truck buying experience was fantastic! There were no hidden add ins or hidden costs Richard our salesman was totally honest about everything. It was our best car buying experience ever! More

Poor customer service I brought my car in for a routine oil change. I was not told that my maintenance agreement in my lease had expired and this was an out of pocket expen I brought my car in for a routine oil change. I was not told that my maintenance agreement in my lease had expired and this was an out of pocket expense. The answer when I asked was “ you signed a quote when you dropped the car off”. Yes I signed paperwork but it was not pointed out and the documents were numerous pages. Also, my car was scratched and I have to bring it back. More

Efficient service Called to make an appointment for a recall service, was told no appointment is necessary. Dropped by, and car was written up right away, done in abou Called to make an appointment for a recall service, was told no appointment is necessary. Dropped by, and car was written up right away, done in about an hour. Free wash. Service rep (supervisor?) German was efficient. More