Orange Coast Chrysler Jeep Dodge Ram Fiat

Good to work with Honest upfront pricing. May take a little time to go through all the paperwork but that’s pretty much any dealership. Staff was friendly and open to n Honest upfront pricing. May take a little time to go through all the paperwork but that’s pretty much any dealership. Staff was friendly and open to negotiations. More

Horrible experience Mis-diagnosed my car trouble. Ripped me off by giving me new brakes when not necessary. Will never be back. My car is worse than how I left it. Th Mis-diagnosed my car trouble. Ripped me off by giving me new brakes when not necessary. Will never be back. My car is worse than how I left it. They replaced my back brake light and didn’t properly put back on the light and my car is just as squeaky as when I took it in. They had my car for over 5 days and came back in horrible condition. Would not reccomend the service department at this dealership. It is also extremely difficult to get ahold of anyone..poor service all around. More

Great 2019 Ram purchase This review is for Rod Muller in the internet sales department. Rod provided very favorable pricing on a 2019 Ram 1500 purchase. Within one phone call This review is for Rod Muller in the internet sales department. Rod provided very favorable pricing on a 2019 Ram 1500 purchase. Within one phone call and a quick visit to the dealership he beat all other surrounding area dealers pricing, and the process was quick and painless. Other dealers were taking days to follow up, and making me work to give them business. I would highly recommend Orange Coast if you want a dealer that gets right to the best price possible, and doesn't keep you going for hours to negotiate. If you want to deal with straight shooters this is the place to buy. I have been around the car business for 15+ years, and know all the games dealers can play, and this store does none of them. We have used Orange Coast for the past 8 years to purchase over 15 vehicles, and will continue to do so. More

Service issue with 200 Advisor was very helpful and kept me informed throughout repair and how long repair would take and what the cost would be. Also was given vehicle to d Advisor was very helpful and kept me informed throughout repair and how long repair would take and what the cost would be. Also was given vehicle to drive while vehicle was in shop. More

Usually great but not so much this visit Dropped car off for repair & service with explicit instruction as to what I was willing to pay for and what I would like to be consulted about prior t Dropped car off for repair & service with explicit instruction as to what I was willing to pay for and what I would like to be consulted about prior to repair. The dealer failed to gain my approval prior to repair. Never called me when car was ready for pick up. Left messages to check in vehicle with no return call. Finally told I could pick up, 5 days later. Arrived at dealer and was surprised by the cost of the repair and the claim on their document that I verbally approved them via a phone call that never occurred. Then I was told that the car was fixed 3 days earlier and that they called to let us know. Which they did not. Service desk personnel were uninterested in taking responsibility for our concerns. More

Recall and check front suspension I brought my 2012 Dodge Caliber in for a recall for catalytic converter also asked her to check suspension because of noise the catalytic converter wa I brought my 2012 Dodge Caliber in for a recall for catalytic converter also asked her to check suspension because of noise the catalytic converter was fixed free because it was a recall but did not know they were going to charge me $155 just to check and see if I needed work done on the front suspension they told me I needed shocks and rocker arms and charge me $155 to just look at it. I knew there was no such thing as a free recall. Giving four stars because they did replace the Catalytic converter at their cost and it is very expensive but very disappointed that I was charged $155 just to check and see if I needed front end work done and told that if they did the work that they would refund my money-- I couldn't afford the $1,300 for parts not to mention the price for labor so I lost my $155. More

Best Salesman I've ever dealt with! Eder! He was so patient and made sure I understood what I was doing and what he was doing as I was signing for my new Jeep Renegade! I've been to 3 de Eder! He was so patient and made sure I understood what I was doing and what he was doing as I was signing for my new Jeep Renegade! I've been to 3 dealers but it was Eder himself that won me over. I had lots of questions and Eder took his time to answer each one. It's only because he was genuine, I decided to stay at the Costa Mesa location for all my service needs and only reccomend anyone to go see Eder. Thank you for your time and effort and I'm very happy with my Jeep More

Dont waste your time looking somewhere else These guys are cool. No xxxxxx business. If you have your finances in order the process of buying a car is effortless. And they have a great selection These guys are cool. No xxxxxx business. If you have your finances in order the process of buying a car is effortless. And they have a great selection. More

Great costumer service ! Loved the costumer service. josh and juan were amazing ,very helpful /kind ! Will definitely recommend this dealership to my family/friends !thank u g Loved the costumer service. josh and juan were amazing ,very helpful /kind ! Will definitely recommend this dealership to my family/friends !thank u guys for an amazing service and vehicle More

Great. Everyone friendly and professional Great working with professional people. Everyone kind friendly considerate and knowledgeable. Julio the sales person answered all of my questions and Great working with professional people. Everyone kind friendly considerate and knowledgeable. Julio the sales person answered all of my questions and checked with others in the office for verification as necessary More